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“Nice food, average service”

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Travellers Beach Hotel & Club
Ranked #4 of 14 Hotels in Bamburi
Nairobi, Kenya
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Nice food, average service”
Reviewed 11 July 2014

The rooms are excellent with pleasant view of the beach. The bar is well stocked with all the brands one may require, both local and international. At entry, if you are are a local, tall and slim like me, you are treated like like an al shabab suspect thanks to the recent spate of attacks in the area. Otherwise it is a good place to holiday.

Room Tip: Select rooms away from the open air poolside disco if you are an early sleeper.
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank Leonard M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TBHMSA, General Manager at Travellers Beach Hotel & Club, responded to this review, 1 August 2014
Dear Guest,

It was such a pleasure to read your valuable comments after your last stay with us. We thank you for your recognition of all the hard work put in by my team in ensuring that every single guest feels cared for, valued and respected.

I am delighted to learn that you experienced a very high level of friendly and professional service.I have shared your compliments with my Team Members.

It will always be our pleasure to welcome you back again. Should you need any assistance in respect to your future stay, please feel free to reach me at gm@travellershtl.com

Yours faithfully,
TRAVELLERS BEACH HOTEL & CLUB

FREDDIE KIURU
GENERAL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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707 reviews from our community

Traveller rating
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    80
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    31
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (119)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Turkish first
  • Any
English first
Nairobi, Kenya
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 June 2014

I was there for six days running training workshops. The staff was very courteous and eager to serve. Very customer centric, since we had specific requirements - never heard a "No" form them.

The sea facing room was just beautiful.

Aisshvarya

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank AisshvaryaShah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TBHMSA, General Manager at Travellers Beach Hotel & Club, responded to this review, 24 June 2014
Dear Guest,

It was such a pleasure to read your valuable comments after your last stay with us. We thank you for your recognition of all the hard work put in by my team in ensuring that every single guest feels cared for, valued and respected.

I am delighted to learn that you experienced a very high level of friendly and professional service.I have shared your compliments with my Team Members.

It will always be our pleasure to welcome you back again. Should you need any assistance in respect to your future stay, please feel free to reach me at gm@travellershtl.com

Yours faithfully,
TRAVELLERS BEACH HOTEL & CLUB

FREDDIE KIURU
GENERAL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 May 2014

I have just returned from Travellers (where I am a regular visitor) and find it as good as ever. The service I received was excellent from everyone from the managers to my room steward. The room was as requested and very spacious with its own sitting and dressing areas - not luxurious but more than adequate. Food was good and plentiful. The 3 pools are clean and especially the lower one is vast.

A shame that the FCO advisory will make people think twice about coming here. I felt quite safe - even when going out of the hotel, although would not choose to go to central Mombasa at any time.

Pauline B.

Room Tip: Rooms near the upper pools are quietest, those by the bottom pool have sea views.
See more room tips
  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pauline B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TBHMSA, General Manager at Travellers Beach Hotel & Club, responded to this review, 9 June 2014
Dear Guest,

It was such a pleasure to read your valuable comments after your last stay with us. We thank you for your recognition of all the hard work put in by my team in ensuring that every single guest feels cared for, valued and respected.

I am delighted to learn that you experienced a very high level of friendly and professional service.I have shared your compliments with my Team Members.

It will always be our pleasure to welcome you back again. Should you need any assistance in respect to your future stay, please feel free to reach me at gm@travellershtl.com

Yours faithfully,
TRAVELLERS BEACH HOTEL & CLUB

FREDDIE KIURU
GENERAL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nairobi, Kenya
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 May 2014

Liked the ambiance and the staff were really warm and welcoming.

The food was wanting in terms of variety.

A little bit of discrimination by the staff i.e. between blacks and whites

Liked the rooms.

Good choice for family vacation

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Winnie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TBHMSA, General Manager at Travellers Beach Hotel & Club, responded to this review, 9 June 2014
Dear Guest,

It was such a pleasure to read your valuable comments after your last stay with us. We thank you for your recognition of all the hard work put in by my team in ensuring that every single guest feels cared for, valued and respected.

I am delighted to learn that you experienced a very high level of friendly and professional service.I have shared your compliments with my Team Members.

It will always be our pleasure to welcome you back again. Should you need any assistance in respect to your future stay, please feel free to reach me at gm@travellershtl.com

Yours faithfully,
TRAVELLERS BEACH HOTEL & CLUB

FREDDIE KIURU
GENERAL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 19 May 2014 via mobile

I visited this hotel with my wife and 8yr old over Easter 2014 and was pleasantly surprised at how well I was treated despite the large number of holiday makers at that time.

When we arrives getting a room was delayed but they offered us a nice lunch as they sorted it out. After checking in, we found the room at a location we had specified. Another plus for them... meals, ambience and the staff were great.

A special commendation to the Manager called Wafula who made sure everything went well for us.

Only problem was we were not informed that the hotel is split into two the club and the beach. The club was all inclusive and anyone could swim in the evening unlike the beach where pool closed at 6pm or so.

All in all a great place.

Stayed May 2014, travelled with friends
Helpful?
3 Thank Paul N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TBHMSA, General Manager at Travellers Beach Hotel & Club, responded to this review, 9 June 2014
Dear Guest,

It was such a pleasure to read your valuable comments after your last stay with us. We thank you for your recognition of all the hard work put in by my team in ensuring that every single guest feels cared for, valued and respected.

I am delighted to learn that you experienced a very high level of friendly and professional service.I have shared your compliments with my Team Members.

It will always be our pleasure to welcome you back again. Should you need any assistance in respect to your future stay, please feel free to reach me at gm@travellershtl.com

Yours faithfully,
TRAVELLERS BEACH HOTEL & CLUB

FREDDIE KIURU
GENERAL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nairobi, Kenya
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 April 2014

I am currently holidaying at travellers beach hotel Mombasa, a hurried trip without much planning and I am pleasantly surprised. It doesn't cost soo much like other hotels in the area yet it's paradise enough. We got lovely rooms 609 and 608 that face the ocean and the view is spectacular.

Room Tip: I suppose all the rooms are good but the ones facing the beach give a better view
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank MISSFASHIONS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TBHMSA, General Manager at Travellers Beach Hotel & Club, responded to this review, 25 April 2014
Dear Guest,

It was such a pleasure to read your valuable comments after your last stay with us. We thank you for your recognition of all the hard work put in by my team in ensuring that every single guest feels cared for, valued and respected.

I am delighted to learn that you experienced a very high level of friendly and professional service.I have shared your compliments with my Team Members.

It will always be our pleasure to welcome you back again. Should you need any assistance in respect to your future stay, please feel free to reach me at gm@travellershtl.com

Yours faithfully,
TRAVELLERS BEACH HOTEL & CLUB

FREDDIE KIURU
GENERAL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zagreb, Croatia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 April 2014

The hotel was fine, the food also. We even spent New Year's there, the celebration was organized in the garden with tons of different food.
Would definitely visit again because it is affordable and the staff was very helpful.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank madamz1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TBHMSA, General Manager at Travellers Beach Hotel & Club, responded to this review, 25 April 2014
Dear Guest,

It was such a pleasure to read your valuable comments after your last stay with us. We thank you for your recognition of all the hard work put in by my team in ensuring that every single guest feels cared for, valued and respected.

I am delighted to learn that you experienced a very high level of friendly and professional service.I have shared your compliments with my Team Members.

It will always be our pleasure to welcome you back again. Should you need any assistance in respect to your future stay, please feel free to reach me at gm@travellershtl.com

Yours faithfully,
TRAVELLERS BEACH HOTEL & CLUB

FREDDIE KIURU
GENERAL MANAGER
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Travellers Beach Hotel & Club

Property: Travellers Beach Hotel & Club
Address: Mombasa - Malindi Road, Bamburi, Mombasa 80101, Kenya
Region: Kenya > Coast Province > Mombasa > Bamburi
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Bamburi
#3 Top resorts Hotel in Bamburi
#4 On the Beach Hotel in Bamburi
Price Range (Based on Average Rates): £
Hotel Class:4 star — Travellers Beach Hotel & Club 4*
Number of rooms: 288
Official Description (provided by the hotel):
Travellers Beach Hotel is dedicated to give you a relaxed and home like feeling. Travellers Beach hotel provides a 4 star accommodation facility with luxurious amenities to enhance your stay and make it a memorable one. The amenities include telephone services, split air conditioner, balconies with panoramic view of the ocean and the swimming pool. ... more   less 
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Also Known As:
Travellers Beach Hotel And Club
Travellers Beach Bamburi
Hotel Travellers Beach
Travellers Beach Hotel Mombasa
Travellers Beach Hotel Kenya
Travellers Beach Hotel & Club Kenya/Bamburi

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