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“Basic, Convenient & Spacious”

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Hotel Seri Malaysia Melaka
Ranked #4 of 8 Hotels in Ayer Keroh
Singapore, Singapore
Level 4 Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Basic, Convenient & Spacious”
Reviewed 27 November 2013

Stayed one night in a family connecting room. Fit 4 adults + 2 kids fine.

Basic yet spacious room.

Carpet needs vacuuming, bedsheets look clean but has a peculiar odour.

Aircon a tad noisy but cools the room fast.

Wooden furniture looks dated but still functional.

Nice pool area but crowded w families.

Buffet breakfast sufficient w breads, fruits, cereals, nasi lemak, fried noodles,egg station, baked beans, pancakes, cold slices, noodle soup, fried fritters, coffee, tea, juices. Dining hall can b crowded.

Lots of families w kids using this hotel as it serves as a convenient stopover as its just off the north south highway.

Going to melaka town will require a cab...abt 15 to 30mins depending on traffic.

Will not stay again as there r newer hotels in the outskirts of melaka town.

Room Tip: Ask for rooms on ground floor if u r not able to use stairs as there is no elevator.
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  • Stayed November 2013, travelled with family
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Helpful?
Thank itravel71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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47 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Kuantan, Malaysia
Level 5 Contributor
47 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 22 November 2013 via mobile

Check-in 16 Nov and check-out 18 Nov 2013. Stay at room 107 which near swimming pool. Out-Vacation together with family is so convenience at Seri Malaysia Melaka. Hotel having a government staff room rate and accept booking via phone call. The hotel locations is very strategic which located near highway and tourist attraction places.

Few disadvantages things that I want to highlight are as follow:
1) Hotel don't provide iron and iron board at room but they have centralize laundry place which include ironing facilities.
2) The room door is old and always faulty due to their technical issue.
3) The room window cannot be closed properly and have a gap which allowed mosquito stay in the room.
4) The hotel restaurant is serving low quality foods for example the cereal was expired.
5) The bell boy always reactive and not proactively address customer needs and wants.

Good about this hotel are as follow:
1) Location, location, location.... I love the location because it is so near with all Melaka attractions.
2) The receptionist was friendly and know how to address our expectation with smooth check-in and check-out process.
3) Hotel able to give additional time for check-out 1hours late for family preparation.
4) Hotel room service was faster then expected.
5) Hotel subscribe to the Disney Channel.

Overall, I'm satisfied with the hotel services but need to improve at certain areas mention at the above. Highly recommended to Malaysian government servant. More discount for return customers.

Stayed November 2013, travelled with family
Helpful?
1 Thank visitoradvise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tokyo, Japan
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 August 2013

First, I will certainly admit that the staff was friendly and the food in the restaurant is better than average. However, the title of the review is well deserved and it does not make up for the terrible experience we had. Room was full of mosquitos. We left the hotel with at least 20 mosquito bites each. We spent the night being tortured by mosquitos and only got to bed at 3 AM after we killed them all. During check in there was only 1 woman at the desk. The other man working at the time was hiding back in the office. When he finally came out, he checked in the couple behind us despite the fact that we were obviously next. Wireless was slow. In the morning was unusable. The signs to the room are confusing. We walked around for 10 minutes looking for the room because there was no sign for it. Even asked an employee and he sent us to the wrong place. Extremely far from the center of the city. Nothing around the hotel in walking distance except for a gas station. During check out, we asked the woman at the Front Desk to call us a Taxi. Instead of calling a company, she called her friend who overcharged us. We came to find out that this was her "friend" when he took us to the wrong place. Despite the fact that we told him several times we wanted to go to central Malacca, he took us to a resort 20 miles away from the city that had a similar name. Then he said his friend told him to bring us to the wrong place. The place we wanted to go to is easily the most famous monument in Malacca. Why she didn't verify which place we needed to go to is beyond me. Worst hotel experience of my life.

Room Tip: Do not stay anywhere near the garden and you might have a better chance to have less bugs in your ro...
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gaijin71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Ayer Keroh hotels

Kuala Lumpur, Malaysia
Level 5 Contributor
88 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 11 August 2013 via mobile

The breakfast buffet is not really a buffet because they did not refill the buffet either the food nor the water.

Its more to "first come first serve " kind of thing & there is no variety in the food, i would describe it as quite the same as hawker food that you could find in malaysia.

Its bad seriously & its not worth your money.

The place was nice & it makes u feel like you are having nice holiday but the only problem is the rooms are far and you have to walk far enough to get to your room.

There was only staircase and no elevator & yeah i think the infrastructure is to be blame as one staircase connects to most of the rooms and the room really far from staircase.

The rooms and toilet was nice and clean. The swimming pool & scenery was good too.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shikin_Gia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johor Bahru, Malaysia
Level 6 Contributor
151 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 12 May 2013

Located just 2 km from the Ayer Keroh toll, it's just a nice getaway place. The rooms are spacious with a queen size and a single bed in them. Food at the restaurant is fabulous with a wide array to pick from. There's also a swimming pool if one wants to have a nice swim. Nearby are the butterfly farm, the melaka zoo, the crocodile farm and Maidin shopping complex.But the TV reception is so-so only and internet access is only found in the lobby area.

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank casey w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malaysia
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 28 December 2012

Me and family had no choice for last minutes plan.... we end up at Hotel Seri Malaysia. Eventually I was giving a 'face' to my husband because of book Seri Malaysia (we had bad experience in Penang before). Our new GPS-Alpine brand could not locate 'Hotel Seri Malaysia Ayer Keroh' but need to get to Hotel Seri Malaysia Bukit Katil instead (whatever $%#% with our new Alpine GPS).

OK we reach at the hotel... the Concierge help to unload our luagage and wait husband to park our car with welcome drink provided. We pass by swimming pool before reach our room. Wow!! unexpected! kids love it! not bad (of course do not compare with 5star hotel ok). While waiting for kiddos swimming... bought 'Keropok Lekor' and 'Samosa' at 'Goreng goreng corner' if i am not mistaken. Nice one! Kids love it .... Ok back to our room, clean and nice ambient, since travel with kids we requested extra bed, ok for us since we are not so fussy coz our stay just for a night before heading to Johor- Legoland.

Morning breakfast, rating just ok.. need to improve further especially Nasi Lemak ;) others are ok- acceptable.

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank pInK1402
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shah Alam, Malaysia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 December 2012

why we stayed here, because our fav hotel in Melaka were full house..so my wife and I gave it a try..our expectations were average as we knew that Hotel Seri Malaysia ( most of my friends said that the service were average as the room rates were high like a 4 star hotel) was a 3 star hotel.
1. Price was quite high prob due to peak season
2. Service - The 1st receptionist obviously lied to us, she told us they did not have a standard room with a queen/king size bed but only 2 single bed room and a family room of ( 1 queen bed and a single ) with a higher price. Obviously she wanted to finish the family room..WHY was that??because again we came back after other hotels were fully book, then I spoke with another receptionist at the lobby and the answer I got was " yes, we have a standard room with a queen bed." i didnt have the mood to complain, as we eagerly wanted to freshen up and headed for ikan bakar in the evening..the place also was not even 50% vacancy and yet the first girl had acted so unprofessional and told us not many rooms left available..
3.Pool was below average - not fully cleaned. and the big pool was like only 3.5 feet deep..again about the service the pool towels were to be collected and returned back at the reception area and why on earth is that??they should have a place just near the pool..
4.Room-clean and cozy to stay in.

To the management team, please buckle up..its all about hotel and management(hotel business industry) your not running a "home stay inn" - people are paying $$$ for the service and pleasant stay..

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sot_bliss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Seri Malaysia Melaka

Property: Hotel Seri Malaysia Melaka
Address: Lot PT 12332 | Ayer Keroh, Ayer Keroh 75760, Malaysia
Region: Malaysia > Melaka State > Central Melaka District > Ayer Keroh
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #4 of 8 Hotels in Ayer Keroh
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Seri Malaysia Melaka 3*
Number of rooms: 35
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Also Known As:
Hotel Seri Malaysia Melaka Melaka State/Ayer Keroh

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