We had a nice couple of days at Wayalailai resort but there were a few problems. There is a website called wayalailairesortfiiji.com which which we used to book online and recieved a "confirmation email" accepting payment for two nights accommodation. However when we arrived at the resort the manager said that they DO NOT USE ANY KIND OF INTERNET BOOKING SYSTEM AND THEY DO NOT HAVE ANY ONLINE PAYMENT SYSTEM. Unfortunately we weren't able to check this due to the understandable lack of internet so we had to pay again for the accommodation we thought we had already paid for. Apparently this has happened several times before and we were assured that no money would have been debited from our account. This was very frustrating and nothing appeared to have been done about the problem despite it happening many times before. On our return the card details had been stolen and used to make a false transaction.
At the resort we stayed in a bure which was worth the extra 30FJD per person per night. The summit hike was a highlight though maybe better to go for sunrise when its cooler and you can't actually see the sunset from where you hike to.
- Also Known As:
- Wayalailai Ecohaven Hotel Waya Lailai
- Wayalailai Ecohaven Resort Fiji/Waya Lailai