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“Not a wise choice, but good beds”

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Best Western Ctc Hotel Verona
Certificate of Excellence
GreenLeadersSilver level
Fanny2001
Level 3 Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Not a wise choice, but good beds”
Reviewed 31 August 2013

We chose this because they indicated that they have a shuttle into Verona, we figured it would help us avoid the chaos after the opera in the coliseum and get keep us close to the highway to take off the next morning. To me a shuttle means back and forth, nope... their 6 or 8 seater van only drops people off and only does two or three runs into Verona. You need to pay for a taxi back. Poor location, out in the middle of nowhere, although I expected this. Great breakfast. Good beds, nice room.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fanny2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancescoLaPietra, Responsabile relazioni con la clientela at Best Western Ctc Hotel Verona, responded to this review, 2 September 2013
Dear Guest,

I would like to thank for writing a review on our BEST WESTERN CTC Hotel Verona on TripAdvisor. We are always ready to welcome with open arms the comments of our guests.

First of all, I am very pleased to read that you appreciated our rooms and breakfast.

With regard to the shuttle service to the Arena, I am sorry it did not fulfill your expectations. Anyway, I would like to point out that to avail of this service it is required the reservation, as demonstrated by the posters on display in the hotel and by our web-site. Certainly, if you had reserved, we would have organized an additional ride to bring you back to the hotel without the need to pay a private taxi.

We are honored you chose our home for your stay in Verona and we hope to see you soon to serve once more your lodging needs.

King regards,

Francesco La Pietra
Qualità e Controllo di Gestione
BEST WESTERN CTC Hotel Verona
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731 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (26)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
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English first
Washington DC, District of Columbia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 August 2013

Postiives: clean rooms, courteous and helpful staff, good wifi (and free).

Negatives:

1. They say they run a free shuttle. They don't tell you that the shuttle only runs three times a day, so it's not particularly convenient. In addition, many times there are more people waiting for the shuttle than can fit in (a small 9 passenger van) so those not lucky enough to get in the first trip, must wait for the driver to drop the first load, then return. Given the distance to the city center, this is a clear negative for this hotel.
2. AC is poor. Our first room was 26 C. Little control for the thermostat (in fact, I think it had no effect on our room temperature). They moved us to a second room, which ran at 24C -- warmer than we typically like. Not much to do but to sweat it out.
3. Gym -- two of the three exercise machines were broken (and one is simply a bench!). They didn't give us a key or tell us we needed a separate key to access, so when we tried to get in and couldn't, we went to the front desk -- they gave us access, then our card didn't work in the room.
4. Breakfast -- definitely so-so.
5. Lots of little things that don't make for a 4-star: plastic water cups rather than glass, toilet seat that shifts around, narrow tub/shower that drains poorly, hair drier whose hose is so short you need to pratically stand on the toilet to use.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SweetZella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancescoLaPietra, Responsabile relazioni con la clientela at Best Western Ctc Hotel Verona, responded to this review, 20 August 2013
Dear Guest from USA,

Thank you for taking the time to write a review about our BEST WESTERN CTC Hotel Verona on TripAdvisor. I believe that guests’ comments are increasingly important to strengthen the quality of our services.

I am deeply concerned you did not appreciate your stay here, please accept my sincere apology.

With regard to the shuttle service, I would like to inform you that it makes six rides per day at scheduled hours: three from the hotel to Verona and three from Verona to the hotel. You can find all the information regarding this service on our web-site.

Concerning the gym, I would like to point out that all the equipment work perfectly. Anyway, I regret you did not set you doubts at the reception, our staff would have certainly solved them.

We are honoured that you chose our BEST WESTERN CTC Hotel Verona, and we will continue to do our best to be worthy of your selection. We look forward to a future opportunity to better serve your lodging needs.

Best regards,

Francesco La Pietra
Qualità e Controllo di Gestione
BEST WESTERN CTC Hotel Verona
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level 3 Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 17 August 2013

I stayed in this hotel for one night as I was part of a tour. The baggage porters were slow. The rooms are well furnished and this gives a good impression. My tour group ate in the restaurant downstairs for dinner. The food was not very pleasant, but the dessert was good. My advice: Stay in this hotel for the rooms, but eat somewhere else.

  • Stayed July 2013, travelled with family
    • Rooms
Helpful?
1 Thank warpa95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nazareth, Israel
Level 5 Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 14 August 2013

Great value for the money, great location if u intend to visit Garda, Dolomite, Venice...
Big rooms and good breakfast, stuff very friendly and helpful. No City Tax.
Good restaurants near by and it's very easy to locate.
Love this hotel.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ramez37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Timisoara, Romania
Level 6 Contributor
66 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 4 August 2013

The hotel is situated at 15 minutes by car from city center. It has spacious, cozy and clean rooms. The bathroom is big and clean with bathtub. The breakfast is good, to choose from omelettes, salami and ham, cheese, fruits, cakes, coffee, etc. The restaurant is good; we ate there in one evening. The hotel provides a free shuttle bus 3 times a day to and from city center of Verona; in the evening there is also a shuttle for and from Arena, for opera lovers. There is also free internet. We had a nice stay there!

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Deliatm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
herzlia
Level 6 Contributor
132 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 29 July 2013

The CTS Best Western was a good hotel to stay in. Modern,spacious rooms with good bathrooms. Good position off the highway , 5 kl from the city center. The hotel provides shuttel service to the center of town.
Restaurant is good and the general service and cleanliness is very good.
Gym lacks a lot in terms of equipment.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank udihc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland, Ohio
Level 5 Contributor
58 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 24 July 2013

This was the 17th visit to Europe for my wife and my 5th so we have stayed at many hotels rated from 3 to 5 Stars. Our first impressions of the CTC were generally good – clean rooms, but not spacious. The beds were a bit firm for our liking, but quite manageable. We had dinner at the hotel’s restaurant and while the food was very good, the atmosphere deteriorated before the main course as two tour groups numbering more than 175 people flooded the restaurant. The noise and commotion killed what little ambience there had been and made the rest of our meal less than enjoyable. Breakfast proved to be the same situation, but again, the food was A-OK. In spite of the crowds, the hotel proved to be quite at night and our stay was satisfactory, and the price was very attractive.
CONS: Didn’t warn us that at huge tour group was coming to the restaurant before we sat down to dine. Air conditioning in the room did not work very well, and we were only able to reduce the temperature by 2 degrees during the night, down to 74F.

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TomBrandes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Ctc Hotel Verona

Property: Best Western Ctc Hotel Verona
Address: Via Monte Pastello, 28, 37057, San Giovanni Lupatoto, Italy
Phone Number:
Region: Italy > Veneto > Province of Verona > San Giovanni Lupatoto
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in San Giovanni Lupatoto
Price Range (Based on Average Rates): £
Hotel Class:4 star — Best Western Ctc Hotel Verona 4*
Number of rooms: 203
Official Description (provided by the hotel):
Contemporary Hotel with conference facilities is ideal for the business traveler; set in the industrial zone in suburban Verona. ... more   less 
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Also Known As:
Tryp San Giovanni Lupatoto
Tryp Hotel Verona
Best Western Ctc Hotel Verona Province Of Verona/San Giovanni Lupatoto

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