We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not a 4 star hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Best Western Ctc Hotel Verona
Certificate of Excellence
GreenLeadersSilver level
Reviewed 31 July 2014

I didn't come to Italy to drink coffee made in a machine and this hotel is just that. It is functional but not charming. The rooms are big and nice but the hotel is in an industrial park and really hard to find from the highway if you come by car. Make sure you know how to drive once you exit "Verona Sud" or "Verona Est". The exit are 12 km apart and the hotel in the middle. The shuttle service from the hotel to the city center is great if you get a spot! The shuttle gets full quickly and you need to know one day in advance when you want to go to Verona and when you want to return, so organised and orderly people may find it superb but for mortals, it will mean several expensive taxi rides. The hotel is so far from the center of Verona that taxi one way costs 15-18 euros. We took the car into Verona one day and 5 h in the recommended parking garage was 12 euros. I don't want to be too down on the place because Italy are going through a rough time financially, but this really should be rated as a good, modern 3 star hotel, not 4 stars. Friendly staff. But an automated coffee machine making cappuccino at breakfast? So disappointing.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank jens f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (766)
There are newer reviews for Best Western Ctc Hotel Verona
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

89 - 95 of 766 reviews

Reviewed 29 July 2014

The hotel was very roomy and clean and all the staff was very helpful. It was very convenient right off the highway and there was a shopping mall nearby. Otherwise, it is a pretty industrial area. So, I wouldn't say that you stay here for the surroundings if you are here on vacation. With that being said, I know people go to Verona for the open air Opera and we did read that they had free shuttle service to this - so that would be convenient if you are there for that reason.

The breakfast buffet was much more like American style then European. A lot of variety - not just bread, meat, cheese and yogurt.

One thing about the amenities (which we found humorous) - it did say they had a hairdryer in the room - I am not sure I would call it a hair dryer - it looked more like an end of a vacuum cleaner.

  • Stayed: June 2014, travelled with family
    • Value
    • Rooms
    • Service
1  Thank KBtrvls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancescoLaPietra, Responsabile relazioni con la clientela at Best Western Ctc Hotel Verona, responded to this reviewResponded 30 July 2014

Dear Guest from Germany,

thank you for sharing with us your experience at our BEST WESTERN CTC Hotel Verona. It is very important for us receiving your feedback. We are sure that any comment from our clients is important to improve the quality of our hotel.

We are very happy to note you appreciated our staff and the comfort of our rooms because we focus all our work on the customer satisfaction.

Concerning your observation on the hairdryer, we are pleased to inform you we are gradually replacing the old ones with hairdryers of new generation.

Thank you for staying at our BEST WESTERN CTC Hotel Verona. We sincerely hope to see you soon to serve once more your lodging needs.

Kind regards,

Francesco La Pietra
Qualità e Controllo di Gestione
BEST WESTERN CTC Hotel Verona

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2014

In Verona for 5 nights for the opera in the Arena. We stayed in this hotel as there are generally good reviews. After actually staying there, we want to confirm that this is truly a great hotel.

There are plenty of hotels near the Arena if you want to be ripped off. The Best Western CTC is 5 -10 minutes by car from the city centre, depending on the traffic. It is classified as a 4-star, Our only complaint is that it does not have a swimming pool or sauna. It has a fitness room but we don't have major concerns.

In the morning, we have fabulous breakfast, with bacon and eggs, bread, cereal, cold cuts, croissants, various jams. Then there are several free shuttles during the day (9:30, 11:00, 17:00 and 19:00) to take you to and from the city. You need to book at check in so they know exactly how many people need that services. We booked for all five nights and they take us to the opera at 7:00 pm and was waiting for us when the opera finished. Excellent service. Excellent value for money.

The people at the front desk were very kind and speak good English. Internet is free and works fine, though it does disconnect every 4 hours and you have to log in again if you want to continue using it.

The room and bed are comfortable, though some people may find the air conditioning not strong enough.

There is a big shopping centre just across from the hotel, including a supermarket. So it is convenient.

I definitely recommend this hotel for people heading for Verona, Italy.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank P A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2014

We've stayed with the children's while we went to visit the Verona downtown, very pleasant and quiet hotel, as is quite closely on the highway, clean and very spacious.
As a minus only one thing by night to reach the hotel was a challenge, advise don't missed the exit,....otherwise you'll end up in a macaroni streets.

Room Tip: For family members take the two communicating rooms is the best.
  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Review collected in partnership with this hotel
1  Thank Diaconu I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2014

Stayed for one night is our way to Verona.
What an amazing and pleasant hotel.
Staff was very helpful, giving us directions prior to arriving and also, telling us what to do and where to shop around once we arrived.
The rooms are very nice and large.
Breakfast is great. Wifi and parking are included on the rate.
It's outside the ZTL zones, and very easy to reach Verona.
We would certainly come back.

  • Stayed: March 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank sitraveler_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2014

We stayed here over night traveling through Italy with children. The access to the hotel by car was very easy from the toll. The hotel has a big parking. We found all the necessary comfort, large and clean rooms, nice and friendly staff, excellent breakfast. The access to Verona by car was also very easy from the hotel.

Room Tip: We had the impression that all the rooms have a nice view and no noise from outside. In any case our...
  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Gicasoltan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2014

We arrived in the middle of a heatwave and the air conditioning in our room was not working (eek) - but within a few hours the hotel had it fixed. We had breakfast, veining meals and bar snacks at the hotel and all were of a good standard. Rooms were clean of well maintained - the decor was very good.

As I've stated above - we arrived in a heatwave and the air conditioning temp is set by the hotel and you can only adjust by +/- 6 degrees - the may warrant changing as world weather temperatures are now different from 10 years ago?

I would recommend this hotel and enjoyed my stay.

  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Usuzumiishi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancescoLaPietra, Responsabile relazioni con la clientela at Best Western Ctc Hotel Verona, responded to this reviewResponded 23 June 2014

Dear Guest,

we appreciate you has found the time write a review on our BEST WESTERN CTC Hotel Verona on TripAdvisor. We are always ready to welcome with open arms the observations of our guests.

I am very sorry for the inconvenience caused by the malfunctioning of the air conditioning system. We know this issue could have bothered our guests but, as you pointed out, we did our best to solve the problem and we got it.

Thank you for choosing us, we sincerely hope to see you soon in Verona.

Kind regards,

Francesco La Pietra
Qualità e Controllo di Gestione
BEST WESTERN CTC Hotel Verona

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near San Giovanni Lupatoto
4.7 mi away
Best Western Hotel Turismo
Best Western Hotel Turismo
#1 of 3 in San Martino Buon Albergo
210 reviews
2.3 mi away
Ibis Verona
Ibis Verona
#45 of 77 in Verona
1,429 reviews
2.7 mi away
Best Western Hotel Firenze
Show Prices
Show Prices
Show Prices
2.4 mi away
B&B Hotel Verona
B&B Hotel Verona
#46 of 77 in Verona
477 reviews
2.4 mi away
Crowne Plaza Hotel Verona - Fiera
2.6 mi away
Best Western PLUS Hotel De Capuleti
Show Prices
Show Prices
Show Prices

Been to Best Western Ctc Hotel Verona? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Ctc Hotel Verona

Address: Via Monte Pastello, 28, 37057, San Giovanni Lupatoto, Italy
Phone Number:
Region: Italy > Veneto > Province of Verona > San Giovanni Lupatoto
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in San Giovanni Lupatoto
Price Range: £51 - £167 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Ctc Hotel Verona 4*
Number of rooms: 203
Official Description (provided by the hotel):
Contemporary Hotel with conference facilities is ideal for the business traveler; set in the industrial zone in suburban Verona. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, LoveHolidays, Travel Republic (UK), Hotels.com, Agoda, LateRooms, 5viajes2012 S.L. and HotelQuickly so you can book your Best Western Ctc Hotel Verona reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Tryp San Giovanni Lupatoto
Tryp Hotel Verona
Best Western Ctc Hotel Verona Province Of Verona/San Giovanni Lupatoto

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing