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“Parking included, close enough to train, mall with excellent food choices a short walk away”

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Holiday Inn Express Madrid-Rivas
Ranked #2 of 2 Hotels in Vaciamadrid
Reviewed 3 August 2013

Although we did not love the size of the room for a family of four we were treated wonderfully by all the staff and provided everything that we requested even after hours. Breakfast was plentiful and varied in an ample dinning room. The hotel was quiet enough for proper sleep. WiFi was one device per person. The area was industrial but it was very near the highway which made our day-trips a lot easier. The parking lot was secured.

Room Tip: Our room faced the parking lot and often we parked our car right next to our room window to keep it...
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  • Stayed: July 2013, travelled with family
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Thank stevehaydee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirectoraRivas, Director General at Holiday Inn Express Madrid-Rivas, responded to this reviewResponded 5 August 2013

Thank you for your feedback regarding your recenti visit at our hotel. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, facilities and the location of the hotel.

Thank you for staying with us and we all hope to have an opportunity to serve you again.

Best Regards.

Gemma López
General Manager

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27 - 33 of 253 reviews

Reviewed 27 July 2013

We stayed there three times on three different occasions whenever we returned to Madrid from our road trips. The problems start when you get into the rooms. Carpets on the hallway stink and are in rough shape. Some rooms had burnt out light bulbs and burnt blowers. Two out of the three rooms we stayed at reeked of cigarettes and I had to immediately change rooms. Another room had a damaged air conditioner and we changed rooms again. The smoking inside the hotel really pissed me off. When I went to the front desk to complain the woman just shrugged her shoulders. If you're not a member of the Holiday Inn group, you have to pay for the internet. Most of the staff was friendly, specially at the bar and breakfast area. Even for its price, I would recommend another hotel in the area, this one was just cosmetically and functionally too beat up.

Room Tip: Rooms on the second floor are in much better condition.
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  • Stayed: July 2013, travelled with family
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1  Thank iwvelez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirectoraRivas, Director General at Holiday Inn Express Madrid-Rivas, responded to this reviewResponded 31 July 2013

Thank you for providing us with a very considerate review and thank you for staying with us. We are sorry that you encountered some issues with the maintenance. We appreciate you bringing this matter to our attention as this will definitely be looked into. We assure you that every comment, no matter how small, is taken very seriously. We hope to get a chance of hosting you again and show you how great our hotel is.

Gemma López
General Manager

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Reviewed 9 July 2013 via mobile

Friendly staff who run a clean and busy Holiday Inn. However all rooms are the same size, so when you book a family room you're actually getting a standard (small) room with the couch pulled out to make a bed. Nowhere to put the suitcases for four people. Hard to move around the room as the floor is taken up with bed , luggage or a family member.

  • Stayed: July 2013
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Thank Proj65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirectoraRivas, Director General at Holiday Inn Express Madrid-Rivas, responded to this reviewResponded 12 July 2013

Dear Guest,

Thank you for providing us with a review and thank you for staying with us. We hope to get a chance of hosting you again in your next visit to Madrid.

Best Regards.

Gemma López
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2012

The bad are ok: you have a good sleep.
The hotel is in a commercial area (many clothing stores around), but also industry. However if you are interested in Warner park is a suitable location: 10 minutes by car to the park

Otherwise, quite poor services:
- the rooms smelled very bad, even the non-smoking ones: probably because the window opens only 10 cm. The air was not fresh at all.
- we had to insist very much to obtain a non-smoking room, even if we were not asked and on the reservation site we did not have the option to choose between smoking and non-smoking.
- poor breakfast
- no fridge or safe box in the room
- the TV did not work
- they should offer some fast entry for the Warner park

Room Tip: Ask for a non-smoking room but not on the ground floor. I really think these were previous smokers r...
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  • Stayed: August 2012, travelled with friends
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Thank Crina L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2011

Stayed for one night whilst travelling through Spain. Hotel is well situated only a few minutes drive from the M50 motorway/ Albecete motorway access, and provides free parking for guests. The hotel rooms are clean, well furnished and ideal for a overnight stay. The hotel itself is situated on a development which contains a shopping centre, McDonalds and several warehouse/business premises. The shopping centre is only 5 minutes walk from the hotel and provides numerous retail outlets and a large supermarket. Likewise, McDonalds is just 2 minutes walk away. The hotel itself is in quiet location despite the nearby businesses and shopping centre. There is evidence of some minor traffic noise from the nearby Madrid to Albacete motorway but this was not excessive from inside the hotel room we occupied, on the front of the building. A nice touch by the hotel is the production of a compimentary printed daily newspaper summary in English. Compimentary breakfast was very good, considering the price paid for the double room.

Room Tip: Rooms on the front, away from the motorway side may be quieter.
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  • Stayed: November 2011, travelled as a couple
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1  Thank KLMAN333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2011

We had a long journey by car. The hotel's location is very bad. Traveled a great deal in the industry, to find the hotel. Me happy to find an empty parking lot. Receptionist greeted us bad. room was clean. Breakfast not bad.

  • Stayed: June 2011, travelled with friends
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1  Thank celebi01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2011

Me and my family decided to travel to Parque Warner..

Soon we realised that there weren't too many hotels were we can choose by...

Therefore, we have chosen this one..

In my opinion, the hotel is nice.. guests have an ice machine, so we can prepare drinks in our rooms, no fridge or safe in the room.

Rooms have nice accomodation and everything was cleaned every day... sheets, pilows, etc..

Breakfast is nice and simple.. there aren't too much were we can choose from,

The main issue i found during the breakfast, was the existence of the machines in one single side, so, there was a long line to use them.. (waste of time)...

The hotel is located in a quiet place, were we can find restaurantes nearby, even a mcdonals and a mall.

Tbe Parque Warner, is located about 15 kms.. too easy to reach..

Afterall we can say that, for the price payed... i think we found a nice, quiet and accomodate place..

  • Stayed: August 2011, travelled with family
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Thank Silvending
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Madrid-Rivas

Address: Avenida De La Tecnica 8, 28529 Vaciamadrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Vaciamadrid
Amenities:
Business Centre with Internet Access Free Breakfast Free Parking Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Vaciamadrid
Price Range: £58 - £118 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Madrid-Rivas 3*
Number of rooms: 113
Official Description (provided by the hotel):
The Hotel Express by Holiday Inn Madrid- Rivas is ideally located to the South East of Madrid. The hotel is only 15 minutes by car from the centre of 'Old' Madrid and near the fast expanding business area of Rivas Futura with the new mall center H2Ocio.The hotel is perfect for business and leisure travellers alike; Hotel located only 20 minutes by car from Warner Bros Park Madrid, Faunia, IFEMA fairground and Barajas International airport. Only 5 minutes by car from new IKEA Madrid Este and 10 minutes from Arganda del Rey.Near to Coslada the hotel has easy access to the A3 Madrid-Valencia motorway with connection to the M50, M45 and M40 ring roads. The hotel is close to companies in the area such as Leroy Merlin, Canon and SOS Cuétara. In addition the hotel has spacious parking for cars and buses.The hotel Express by Holiday Inn Madrid- Rivas offers an extensive complimentary buffet breakfast to all our guests to start the day and has an informal atmosphere in our bar to relax after work.If you need to use a computer our Business Corner is at your disposal for printing, fax, photocopies and e.mails. The hotel also offers High-speed internet access, wireless connection (WIFI) and Pay-Tv in all guest bedrooms and public areas. ... more   less 
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Also Known As:
Holiday Inn Express Madrid-Rivas Hotel Madrid
Holiday Inn Madrid
Madrid Holiday Inn

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