This hotel was booked at the last minute with 24 hours of arrival. I emailed them to say I found the rates cheaper on a Travel site and could they match the price as I would rather book direct. The next day they hadn't replied and as the booking was for the following day I called the central booking line. They said they couldn't really help but said i should pay full price then fill in the form to claim the difference and the 10% *if* the conditions were identical. Anyway that seemed to risky so I booked with Travel republic and paid £82 per night for a double room on "The Level" compared to booking direct with The Melia for £153 per night, both had Bed and Breakfast. So its worth checking the prices.
First impressions was - where is the entrance? Once in reception we had to wait a while to check in - more than 30 mins. There is a reception on the 5th floor and it wasn't clear if we could use that - but after some pointing and grunting we were pointed back to the large queue.
Our room wasn't ready as we arrived early but we were offered an identical room next door to the one we had allocated so that was appreciated. The rooms were pretty good although perhaps a little tired and scuffed in places. The balcony large with a view on to the beach below and the sea. The sun goes from the balcony by lunchtime. The beds were fabulous - very comfortable indeed. The wifi only worked well nearer the door - it didn't work on the balcony or near the window.
Breakfast was stunning - you couldn't ask for more - although we had access to food on the 5th floor I liked the choice of the breakfast room and the beautiful views.
So I guess like others the main issue was the festival which isn't the fault of the hotel per say, but when the nice lady told us where our room was she could of warned us there was going to be the party of all parties on the beach that night till 4am with booming music and bonfires, then the clean up operation from 4am - 6am with mini tractors which beeped every time they reversed and an army of men cleaning the beach. Then the burning of the statues, then fireworks at midnight for 5 nights - which we had amazing views of. It just meant we had no sleep at all while we were there. I have never seen the sunrise so much!
As others have said, The Level has its advantages, with toiletries, bathrobes, slippers, free mini bar, free tapas and drinks in the reception.
The pool is far too small for that many rooms. In 5 days only once did I get a sun lounger. We ended up buying a parasol and beach mat and going to the beach each day. There was also an awful sewerage smell every time you walked through reception by the piano. The staff were polite and helpful but without that personal touch due to the size of the hotel.
I think they could improve the information in the hotel - there was no info on the spa area, the pricing, or the different restaurants. There wasn't any local information - re Trams or things to do etc - which would help visitors.
This hotel however was run with military precision, and very well organised. I was really pleased with my stay at the Melia, the lack of sleep was annoying and there was never a dull moment looking out on the "beach that never sleeps".
- Official Description (provided by the hotel):
- The Meliá Alicante has been open since 1973 and provides 545 rooms, all outward facing with views of Postiguet Beach or the marina. The hotel perfectly combines service for both business and leisure guests. Amongst its magnificent services and facilities, the hotel has 12 meeting and banqueting rooms with a maximum capacity for up to 550 people, as well as an outdoor swimming pool, solarium, activities programme for children (in summer) and different dining spaces. The hotel also offers the exclusive The Level service (for adults only), a range of superior services and facilities, such as private reception and private breakfast buffet, and infinity pool for The Level guests with stunning sea views. The rooms are equipped with a welcome gift, bathrobe, slippers, pillow menu, bathroom amenities, kettle and the ironing of one item of clothing every day free of charge. The Level Junior Suites also have a Nespresso coffee maker, bathroom scales, iron and ironing board and Loewe bathroom amenities. The hotel also offers free WiFi and ADSL internet, as well as computer and printer services in the hall (with charge). ... more less
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- Also Known As:
- Melia Alicante Hotel Alicante
- Sol Melia Alicante
- Alicante Sol Melia