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£176
Melia.com
30 years of Melia Rewards
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Joanne P
Gloucester, United Kingdom

Enjoyable stay

Review of Melia Alicante
5.0 of 5 bubblesReviewed 29 Sept 2017
Just return from a weeks stay at this hotel, we stayed in a room on The Level. All the staff were great from the time we checked in. Lucia was a delightful and pleasant young lady who went out of her way to make you feel very special and she was very helpful when dealing with any questions we had. Roca who dealt with us daily at breakfast in the Level lounge was fabulous. She always greeted us with a cheerful smile.
We had a room overlooking the marina and even though it was near the main road this did not stop us from having a restful nights sleep. All in all we had an enjoyable stay at this hotel and will be back in the future.
Date of stay: September 2017
Trip type: Travelled as a couple
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Meliá Hotels International
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Reviewed 29 September 2017

We throughly enjoyed our 3 night stay at the Melia Alicante. We were on the Level which means we got extra services and amenities. Drinks and snacks available all day in the Level lounge and an upgraded room with extras. The service from all the staff we had dealings with was exceptional. My only slight criticism was that our room was at the end of a very long corridor and we had quite a walk to get back to the lounge. I would definitely use this hotel again!

Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank anneamc26
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 September 2017 via mobile

Quick few days away and. Hose to upgrade to The Level. Complimentary tapas & spirits served 3 times a day and drinks like wine and beer all day inclusive. Beautiful breakfast where you want for absolutely nothing. Beautiful suite with his and her bathrooms, slippers, smellies, chocolates etc. Plenty of space and lots of wardrobe space too. Good sitting room too and huge bed! Superb location next to the beach and the marina. Across the road from the old town. Only 20 mins to the airport.
Lovely staff who were very attentive in every department!

Highly recommend.

Date of stay: September 2017
Trip type: Travelled as a couple
2  Thank sallythomson
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 September 2017

I like this hotel, the location is great and easy to get to from the airport, next to the beach and bars. Rooms are great and some have a sea view. Have stayed a couple of times and would stay again . There is an outside pool.

Date of stay: September 2017
  • Trip type: Travelled solo
    • Location
    • Sleep Quality
    • Service
1  Thank Mikesol
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 September 2017

This is a difficult review to write, we had an overall lovely holiday in this hotel, met wonderful people all fellow guests, fabolous setting close to everything. The hotel itself is lovely, our room was lovely, the sleep experience was good.

The breakfast was fab, every morning a que not only for a table but at each counter, the side plates to control portion sizes were frankly silly, however the food and variety was fantastic.

We booked a premium room with a view of the marina. On arrival we were told we had a sea view, I expressed I had specifically booked a marina view with a room with tea and coffee facilities, we were staying 7 days. The receptionist shrugged his shoulders in a very dismissive way and said it was all the same and I should take what I get. I felt bullied. Anyway being tired after a long journey, I took the sea view with a tiny balcony with a very restricted sea view and no tea or coffee facilities. Frustratingly, the door card failed to work almost every day of our stay, more irritating by what felt like miles of corridor to get back to reception with seriously dodgy slow lifts, on our final day I brought the card back again as it was not working, this time the receptionist said, in an exasperated tone, I must have kept it by a mobile, I said no, then I must have kept it by a credit card, she just grabbed the card and reset it. I thought the customer service didn't exist. The staff in general did there job professionally but without a glimmer of interaction, with one exception the lady we checked out with. The beach was so packed it was unusable, and the pool for the hotel was tiny and freezing. I wouldn't return again, over priced and impersonal.

Date of stay: September 2017
3  Thank Ann O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 September 2017

My husband & enjoyed a 3 night stay following a recommendation by friends. We caught the Alicante bus C6 at the level 2 departures from the airport, only took 20 mins & stopped right by the hotel 3.45 euros. We had already checked in on line so should have been able to use the fast track check-in but there was no-one on this desk so we had to wait about 20 minutes which was not really a problem. We were early so our room was not ready until 4, the reception staff were helpful & as we had vouchers to the value of 10 euros a day to spend at a couple of the bars we were able to use the 1st one straight away if we wanted, we were given the passes for the towels at the pool so we could enjoy the facilities until our room was ready. The hotel was clean with a modern entrance & lovely dining room with sea views although some parts of the hotel looked a bit tired & dated. Our room on the 4th floor was over looking the pool, it never seemed to catch the sun due to the way the hotel is built, it was a little dark but was quiet & the bed very comfy. It would have been nice to have had tea/coffee making facilities, but this is a bonus in most hotels. We had breakfast included which was great, some of the best we have ever had our travels. Excellent service by the staff with everything you could think of from omelettes made to order, scrambled egg as good as my husband makes, smoked salmon, fresh fruits, cakes, cheese, ham - the choice was fantastic, with complimentary prosecco what more could you ask for. If you are a sun worshiper you need to be round the pool early as it is in the shade by lunch time, the sun moves round to the marina side of the hotel where there were sun beds. The lovely beach is right next door with a short cut down some steps from the pool area.The pool was not heated & certainly cooled you down, but was refreshing once you acclimatized. A shower in the loos was very useful for our last day when we had checked out & spent the day chilling out before our evening flight. All in all we really enjoyed our stay & would definitely stay again, it's in a great location, taxi rank outside the door & a short walk to the lovely esplanade with lots of tavernas offering excellent food. The castle is a short walk away & gives fantastic views over Alicante.

Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
3  Thank bunnylover1961
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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