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“A very nice hotel” 4 of 5 bubbles
Review of Hotel Maya Alicante

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Hotel Maya Alicante
Ranked #9 of 49 Hotels in Alicante
Alicante, Spain
Level Contributor
103 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
“A very nice hotel”
4 of 5 bubbles Reviewed 13 May 2012

Stayed for one night. A very nice hotel. Clean and staff pleasant. Rooms very large and I felt that the hotel was good value for money. There is free street parking around the hotel. Only had breakfast and it was pleasant enough. A good selection to suit everyone. Alicante city is only a short pleasant walk from the hotel. (15 minutes) I highly recommend Hotel Maya.

  • Stayed May 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Stwblair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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949 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (115)
Date | Rating
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English first
Killarney, Ireland
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 8 May 2012

stayed there in october last year - when booking room on the internet asked for quite room with double bed. Rang them few times to confirm that and asked my spanish friend to do it for me as well just to make sure (that was few months before arrival so they could not say that they run out) when arrived got the room on the first floor(arrive very late as flight was late so probobly they gave my room to someone else but that should no be a case) with twin beds and the loudest air condition unit you could imaigne. When unpacking found used syringe and niddle with some stuff in the drawer. I know mistakes might happen to anyone but that was just to much. Went down to reception took receptionist on the side and showed her what happened(she was really nice to be honest but cleary her hands were tight with managment as she had to speak to them about that) she was shocked when she show it and appoliogized for the room as well saying that there was few complaints and they have to move people around. I did not mind to be honest as i work in the same buisness as long as I was moved the next day. She advised me that manager is off duty and will be back to work next morning (fair enough) no one approuch me in the morning - got switched to the other room as went to the recpetion - other girl on duty- and asked one more time but that was about all that was done with my case.Manager was avoiding us for 10 days we were there - NOT GOOD ENOUGH!!!!!!!!!!!!!!!!!! that is not good managment and never will be . It is not all those problem that is unexpectable it was how managment dealt or did not deal with it. They should have people skills - clearly they do not which is unexplainable. Read loads of nice review about that hotel. and i assume that they are nice when all is going as planned abut when tehre is a problem there is no one to deal with it

Room Tip: even if you ask you won't get it so why bother
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  • Stayed October 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank zaba1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Venice, Italy
Level Contributor
186 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed 29 April 2012

I can't fault this hotel too much. It's a modern hotel with good amenities (free wifi, pool, gym etc...), friendly staff and it's very clean - All for the price of £30 a night. It's situated right on the doorstep of the castle, a 15 minute walk to the city centre and a 10 minute walk to the beach, so location is good too. It's also served well by public transport (tram, bus etc...) and next to a large shopping mall (huge supermarket, cafe's, Zara etc...), if you're into that kind of thing. We didn't sample breakfast, but we had a wee look and it looked fairly good. The only downside is the walls are paper thin, but after a few vino's it didn't bother us:)

  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank thearabsmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DERBYSHIRE
Level Contributor
56 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 bubbles Reviewed 7 April 2012

This hotel is a twenty minute drive from the airport, costing 22euros there and 16.50euros back in a taxi, not sure how they set their prices because on the way back it was about 11euros and as we got closer the taxi driver pressed something taking it up .5 every 2seconds but thats a rough guide on approx prices and clearly not set in stone.
The hotel is clean and nice enough. We had a family room which consisted of a double bed and a sofa bed, both were very uncomfortable and all had bad backs each morning BUT the hotel room was spacious clean and really nice.
Sadly people smoke in the hotel room, so for non smokers like us and bearing in mind a child in the room the smell of cigarettes did travel into our room, we had a chain smoker nearby and felt like we smoked 40cigs overnight which left two with bad chests.
Staff were friendly and helpful (although we werent told how to find our hotel room). Staff allowed us to leave bags there upon arriving as the room was not ready and when leaving we had a late flight out and had to book out midday, they allowed us to leave our bags there until 5pm. If you ask for a taxi to be booked, double check it has been because ours hadnt until we returned and checked.
The beach is quite a distance, about a 15-20minute walk to the nearest access point, you can see if after 5minutes but a big road with no crossing point is in the way!. For people with health problems, disabilities or frail elderly please note the walk back up to the hotel is uphill or numerous steps involved.
Easiest way we found to the beach is out the hotel, turn left, left again at the roundabout, right at the bottom, keep walking and you can either go down the first set of steps on the left or if you want to avoid steps keep going until the road seperates where there is a sign for CCTV go off to the left and down to the bottom veering left and turn right and all will become clear.
Nice pleasent stay, staff speak good english. Or turn right and follow it all around to the right.
Oh and the shopping centre you can see to the right as you walk out the hotel is worth having a look around, reasonable prices and a supermarket.......enjoy your break.

  • Stayed April 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank DerbyshireHappy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gloucester
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 31 March 2012

Hotel very pleasant, clean and airy. Food very hit and miss and, as commented by others, not very warm! Staff excellent, very helpful and friendly. Big downfall was the noise! Although on the main road there was very little traffic noise due to the closed balcony, but the noise from the adjoining rooms was awful. Just people talking at a normal pitch was very audible. Impossible to sleep if someone came in later than you. Due to this, we wouldn't stay again.

  • Stayed March 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank JaneGloucester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yorkshire Dales National Park, United Kingdom
Level Contributor
77 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 9 March 2012

stayed here for a three night break but didnt do the food option. so couldnt comment on that.central,friendly and spacious.5 mins to beach 10 mins to old town.if i stay in alicante again i would have no problem rebooking this hotel.

  • Stayed March 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mijbiledal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gloucester
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 bubbles Reviewed 8 March 2012

Booked this hotel for one night on the way back home via Alicante airport. The room was OK nothing special for a superior room could hear our next door snoring in the night. Went for a walk to the marina and had a beer at an excellent cafe, not cheap but an excellent location. Looked for somewhere to eat in town not successful so ate in the hotel. menu del Dia Euro 10. It was awful the poor woman serving was rushed off her feet, the food was not hot and I am sure resulted in me being violently sick during the night which resulted in a very uncomfortable flight home. The staff were not very good at speaking or understanding English. I would certainly never use this hotel again.

  • Stayed March 2012, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Michael V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Maya Alicante

Property: Hotel Maya Alicante
Address: Calle Canonigo Manuel Penalva, 2, 03013 Alicante, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Alicante
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in Alicante
#8 Family Hotel in Alicante
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Maya Alicante 3*
Number of rooms: 194
Reservation Options:
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Also Known As:
Hotel Maya Alicante Hotel Alicante
Kris Alicante
Kris Hotel Alicante
Alicante Kris Hotel

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