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“iF YOU WANT A FULL NIGHT'S SLEEP, DON'T STAY HERE!!!!”

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Hotel Maya Alicante
Ranked #8 of 50 Hotels in Alicante
Reviewed 14 September 2010

I stayed at this hotel for a week with my mother in September 2010. We were placed in a room inbetween 2 parties of extremely noisy holidaymakers who were travelling together.
Our "neighbours" held very loud disruptive parties from 6pm to 11pm every single night, and again for at least an hour around 4am when they returned from the town.
The walls are so thin in this hotel that you can hear your neighbours snoring, coughing, going to the toliet, and of course any nighttime bedrom antics can be heard too - not pleasant!
We compained to reception 3 times on the first night, again the following morning and again the next morning, but the hotel were unable to facilitate us with a move to another room.
Hotel reception staff should be more aware when they are allocating rooms to guests, and place groups of people travelling together in adjacent rooms where possible.
I have never felt the need to write a review about a hotel before, but our experience with Hotel Maya totally ruined our week's holiday.

  • Stayed: September 2010
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Thank katy1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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660 - 666 of 1,258 reviews

Reviewed 13 September 2010

I spent 4 nights in this hotel, between August 17-21, 2010. The hotel is located at the foot of the hill with the Santa Barbara Castle, with easy access to the beach (10 min walk) and to the city center (20 min walk). I paid 56 eur/night for a single room, with I considered good value. My room (in fact a double in single occupancy) was located on the 7th floor, with a view to the Castle. The room was large, with all amenities expected from a 3* hotel: minibar, air conditioning, hairdryer, safe deposit box; a cash deposit is expected for the safe key and a credit card to guarantee for the minibar use. It was spotless clean and the personnel at the reception was polite, helpful and professional. I recommend it for its location, comfort and price.

  • Stayed: August 2010, travelled solo
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Thank Alia_Aliena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2010

I picked the hotel maya as it was near to the beach, and near to a shopping centre... both were a ten min walk away, The staff were all very friendly, and the rooms of a good size.... the balcony was ' depressing ' mostly blocked in with a window ,,, the swimming pool was small but ideal for a dip, the breakfast was good value, and had a good selection. . lovely airconditioned and nice firm beds... would use again but only as somewhere to sleep, as not much else going on nearby .....

  • Stayed: August 2010, travelled on business
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Thank SoniaValencia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2010

This is a really great hotel, the staff were outstanding and their friendliness was brilliant. I arrived late in the evening after catching a taxi from the airport and when Iwent to retrieve my reservation at the hotel I missed the passport. I relaized I left it at the taxi and I hadn't take note of the registration number on the taxi plate. The receptionist immediately put a call in to central control at the taxi rank and two hours later the taxi driver arrived back with my passport. The hotel is clean bright and spacious, lovely fresh rooms with internet access and regular supply of clean towels. The lifts can be slow at times but there have a sign up to say three new lifts are to be installed. The buffet breakfast was lovely with a choice of hot and cold food. It's about ten walk to the beach and there is a lovely large shopping mall about 5 min walk away. A bus leaves outside the front of the hotel regularly for the citycenter. The pool is lovely with plenty of lounge chairs and a bar is opened beside it. The hotel serves lunch and dinner and there is also a bar that serves light food in the ground floor. I would most definitely stay again as it was very pleasurable and reasonable priced.

  • Stayed: July 2010, travelled with family
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Thank karalara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2010

Read some reviews about this hotel and agreed with most of the more mature postings..this is a very nice hotel with clean and cool rooms ..rooms have 24hr controllable air conditioning,balcony and plenty of clean towels...the hotel has a very clean and well maintained pool with great sunning area with bar..hotel ok with bringing your own eats and treats to the poolside..
the bus stops outside the door and the tram station to many destinations is a 100 yards away...you just have to remember this is spain and it is very hot and the locals speak spanish..this is not the hotels fault...lol

Stayed: July 2010, travelled as a couple
Thank plymouthargyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2010

We went to Alicante for 1 wk break away from the UK. Unfortunatly when we arrived at midnight there was a problem with our room, we were shipped off for the night to another hotel...... but the following day we checked in to our room with an upgrade to superior. After this mix up- flooding in our room apparently.... the stay was fantastic. Clean rooms, ok sized pool wasn't huge but lovely to dip in and cool off. Breakfast ok. Buffet style, that set you up for the day. Yes a 10 min downhill walk to the beach or get on the tram- stop just 20m from hotel, for 1.20 you could go up to playa san juan massive stretch of nicer beach. About 20min walk into town but in the hot evenings this was pleasurable. We are a young couple av age of 30 and this type of hotel completley met our expectations and needs. Plus great value!

  • Stayed: July 2010, travelled as a couple
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Thank lesley1290
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2010

  • Stayed: July 2010, travelled on business
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Thank Gurinder79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Maya Alicante

Address: Calle Canonigo Manuel Penalva, 2, 03013 Alicante, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Alicante
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in Alicante
#8 Family Hotel in Alicante
Price Range: £28 - £121 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Maya Alicante 3*
Number of rooms: 194
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Also Known As:
Hotel Maya Alicante Hotel Alicante
Kris Alicante
Kris Hotel Alicante
Alicante Kris Hotel

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