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Holiday Inn Alicante - Playa de San Juan
Ranked #42 of 49 Hotels in Alicante
Midlands
Level Contributor
77 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Good stay”
Reviewed 14 October 2013

Stayed 5 nights on a mixture of paid stay and points. The hotel is situated in a residential area about 10 mins from the lovely beach. The rooms are tired but fit for purpose, the only thing I missed was a balcony to sit out on, don't know if they have any rooms with them, didn't see any.. There is no kettle, but we took our travel kettle and had a couple of cups from the restaurant. The pool area is nice, from previous reviews it appears that they have replaced the sun beds as we didn't have any problems with them.

Stayed September 2013, travelled as a couple
Helpful?
1 Thank George8052
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (70)
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English first
London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 October 2013

This hotel was one of the nicest we have stayed at in spain although the area in which its set mainly caters for the spanish!! Found one british bar but noone spoke english!! Slightly disappointing, no nightlife to talk of at all and walked for hours trying to find some!! Beautiful beach tho about 10mins from hotel and weather was gorgeous!! Not sure if we would visit alicante again though as we prefer resorts slightly more lively and that caters more so for british tourists!!! I couldnt even find anywhere to buy a lilo for their beautiful beach!! :(

  • Stayed October 2013, travelled as a couple
    • Value
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Helpful?
1 Thank kaitlyn1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
england
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 10 October 2013

small hotel in a quite residential area , but 10 mins from a most beautifull beach , shops and bars , the hotel was very comfortable and clean the linen was changed daily, most of the staff were very friendly and helpful especially the reception and the two guys in the bar / restaraunt dominic and christian but if the lady with long black hair and glasses was on duty forget being served as she will ignore you and was very rude . we enjoyed our stay the pool was lovely not too deep and it was very peacefull no rowdy bars in the area but still a bit of night life

Room Tip: get the airport shuttle bus into alicante then the no 21 bus drops you outside the hotel
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  • Stayed September 2013, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jazzyengland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 3 October 2013

had a thoroughly enjoyable 3 night stay here experiencing none of the problems of some previous reviewers.
our room had a safe,air con,toiletries and daily towel change.
hotel is situated in a residential area,10 -15 minute stroll from gorgeous beach.
the resort itself is mainly Spanish,with very little English spoken or understood so would suggest swatting up on a few phrases and menu items as it would make for a more enjoyable break.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rookie03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wichita, Kansas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 September 2013

We spent the week from 16-20 Sep 2013 at the Holiday Inn. Decent location. We checked in and went up to our room to unwind and go about out our vacation. We paid the extra money for the breakfast, which was ok. They had a kid table with plastic plates and plastic kiddie cups with nesquick packets and straws but no kids plastic ware, which would have been useful for our two yr old. We had our room cleaned everyday, of course with two little kids it becomes a bit disturbed. The beds were ok, they had firm and soft pillows for preference. We had absolutely no shower gel/shampoo in the bathroom dispenser upon check in, and only one towel for all four of us to share. And as most of us know, after a long day of traveling its nice to take a shower once you arrive in your room. The front desk staff was busy, but always seemed to help us with directions or other stuff. We were moderately pleased with the stay aside from the weird musty/beachy smell of the hotel halls and our room. The bit that really disturbed us was that we had $400 US Dollars stolen out of our luggage in our room. We brought it as a back up in case we had to exchange the money. We didn't have a need for it so it stayed, untouched where we put it in our suitcase in a notebook. As soon as we arrived home, we noticed the money missing. We tried contacting the hotel by phone and email to speak with a manager, but were unsuccessful. We were very angry and hurt that someone on the staff would do such a thing. Its very unnerving and in all our years of traveling all over the world this was a first. There was no safe in the room, if there were we would have used it. Be aware! Don't leave any valuables or money in your room even if its hidden in something!!!!

Room Tip: beware of your belongings and valuables in your room!
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  • Stayed September 2013, travelled with family
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Helpful?
2 Thank sjdj82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Alicante - Playa de San Juan, responded to this review, 7 October 2013
Dear sjdj82,

Thank you for your review regarding your recent stay at the Holiday Inn Alicante Playa De San Juan, Spain. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance.

Sincerely,

Dhan M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Alicante hotels

Manchester, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 19 September 2013

Holiday Inn what are you doing in Spain with this hotel, it's poor. Booked as UK ones are very good and I use you often.
Arrived 19th Sept for 3 days and given a twin room which stunk of smoke, booked a double room all non smoking. Rusty bath, wallpaper coming off the wall, 2 large holes in the net curtain and as previous user reports air con is on last legs. We asked reception to find another room only to be told on the 3rd occasion we are full. We offered to go to another hotel and were told no refund as we had booked advance super saver. I reminded them that they were in breach of contract on their side, still no luck even though we had booked on the Holiday Inn web site. Went to the swimming pool to cool off and guess what the loungers do collapse, twice in one hour, cheap rubbish. Spanish hotels are normally very good, not this one. Immediately sent an email to Holiday Inn head office compliments of the free wi fi ( one good thing so you can complain) will wait to see what they say.
Had no option but to eventually bring luggage from car and use room until tomorrow arrives so we can take it further. If things improve we will update the review. In the meantime don't book it. Never moaned before. Room 113 facing the car park.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MauimanManchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Alicante - Playa de San Juan, responded to this review, 6 October 2013
Dear MauimanManchester,

Thank you for your review regarding your recent stay at the Holiday Inn Alicante Playa De San Juan, Spain. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance.

Sincerely,

Dhan M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sheffield, UK
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 8 September 2013

We've stayed at the hotel quite a few times & still love it!! We have noticed that there seems to be slightly more British guests every time - so maybe "the word is out".

PERFECT

Affordable - Low rates (often you can get it on a 2-4-1) rate. The hotel is only 10k points for Priority Club redemptions . It has also appeared on the Pointsbreaks list in the past. You get Priority Club points too - which always seem to post correctly.

Breakfast - A steal at only €9 per person (I'm sure it has gone down from €12 which it was previously) - It is typically Spanish so if you're expecting baked beans and mushrooms - you are going to be disappointed.

Nice pool area - it can bet a little busy at times with families - so if this is a problem, just go to the beach. I'm not certain why anybody would want to spend too much time around the pool anyway when there is such a beautiful sandy beach so close. There are always loungers free. THEY HAVE CHANGED SOME OF THE LOUNGERS - So they don't collapse anymore (well the new ones don't anyway).

Close proximity to beach - I would only say it's about 10 mins to the beach (might be 15mins coming back as it's uphill). The beach is really good and it's a good base for long walks along the lovely seafront.

Plenty of affordable eating options nearby - there are a couple of big supermarkets nearby too - just check they're not closed for holidays / festivals.

Free Internet - It's a bit little flaky at times but they have abandoned the daft activation system - so you can connect as many devices as required without any messing about.

LOVELY POLITE HELPFUL STAFF - I was surprised to read that some reviewers thought the staff weren't as helpful as they had hoped. The staff are fantastic - A special mention has to go to Alba on reception who is especially nice. We have stayed at the hotel over 40 nights in the last 3 years and I can honestly say that we haven't ever seen a SINGLE member of staff be less than 100% professional to ANYBODY!!!

Affordable public transport options - It's really easy to get from the airport using public transport. €2.80 each on the Airport Bus to Alicante - change at Luceros and get the L4 tram to Av. Naciones (€1.45 max each ). Total time approx 1hrs.
It's also really easy to get to Alicante - Bus 21 or L4 tram or El Campello Bus 21 or L1 tram.

Hotel very clean - both the public areas and rooms were spotless - the housekeeping is very thorough.

Good air-con - It seems to do the job well & there is no 'override' by the management.

Early check-in - We've always been given this without any problems.



NOT PERFECT BUT NOT TO BAD REALLY

Lift broken - One of the lifts wasn't working & in all honesty there didn't appear to be big hurry to fix it.

Hotel a little dated - The hotel boasts 4 stars which is maybe a tiny bit generous. It certainly has a "90s" feel to it. It doesn't bother us but if you're looking for a hotel with a contemporary look and feel - you're probably in the wrong place. Yes the carpet in the hallways looks a little threadbare in places & there are a couple of marks on it - so what?!?


Restaurant Toaster not too good - Toasting aficionados will be disappointed! There is only one - which I'm sure doesn't work that well. Toasting capacity could do with being increased as there always appear to be a couple of guests determined to want to toast the entire buffet selection.

Room fridge was a bit rubbish - it just about worked but was on it's last legs.

Retro CRT TV with limited TV & Radio selection - It is easy to connect a media player to using the SCART socket (remember them?!) - Seriously though if you've come on holiday to watch TV you're probably doing something wrong.

Priority Club status recognition - nothing really - certainly no free drinks vouchers / water / fruit or upgrades offered.


Overall I would thoroughly recommend the Hotel. It is extremely good value, has excellent staff and is well appointed.
Absolutely there are minor stuff that could do with improving (TVs / carpet etc.) but if somebody offered me the things as they are at the current rates or cosmetic improvements to the hotel but with higher prices - I know which one I'd choose!

Room Tip: 2 single beds together are more comfortable than a double. Be nice to the staff & they will be...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank yog99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Alicante - Playa de San Juan

Property: Holiday Inn Alicante - Playa de San Juan
Address: Avenida Cataluna 20 | Playa de San Juan, 03540 Alicante, Spain
Phone Number:
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Alicante
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#12 On the Beach Hotel in Alicante
#12 Luxury Hotel in Alicante
Price Range (Based on Average Rates): £
Hotel Class:4 star — Holiday Inn Alicante - Playa de San Juan 4*
Number of rooms: 126
Official Description (provided by the hotel):
The Hotel Holiday Inn Alicante-Playa de San Juan is located in a quiet area, just 400 meters from the spectacular sandy beach Playa de San Juan and only 5km from the centre of Alicante with easy access to other locations like Alicante Golf Course, shops, restaurants and other local attractions. This hotel is ideally located both for short breaks and holidays as well as for the business travellers visiting Alicante. Our comfortable 126 rooms are decorated in a fresh mediterranean style with parquet floors and equipped with air conditioning, television and satellite tv, minibar, safe deposit box and private bathroom. The hotel facilities include free parking and Wi-Fi in all the public areas as well as in 50% of the rooms, swimming pool, children's pool and playground, gardens, gym, sauna and paddle-tennis court (available at a charge). Our Restaurant Tamayo offers a wide selection of local dishes to tempt your appetite. We also have available our Bar serving drinks and snacks. The Holiday Inn Alicante-Playa San Juan has Seven Conference Rooms with daylight and all the necessary equipment to hold every kind of event. Our dedicated team of professionals will ensure that your meeting is a success. Look up our family packages including sports and extras for the childrenWe look forward to welcoming you! ... more   less 
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Also Known As:
Holiday Inn Alicante - Playa De San Juan Hotel Alicante
Alicante Holiday Inn
Alicante Province Holiday Inn

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