Found staff to be friendly and helpful. The hotel itself in much need of refurbishment. The room was small and bathroom tiny, with the toilet squashed into a small alcove area. Would not be ideal for larger proportioned people. The bath was just big enough to sit in with knees bent, but that was not a problem as no plugs provided. Therefore, a shower had to be taken, which was a slight problem as the shower head would not attach to the wall. Could only be used by holding it.
The mattress and linen were clean and bed reasonably comfortable. However, I checked the pillow and found that it did not have a pillow protector on, was badly stained and also torn with some of the stuffing hanging out. Having asked reception for a replacement, it was promptly done. In fact my husband and I ended up with 5 pillows between us!
We had breakfast included in the price. This consisted of bread sticks, croissants, ham, boiled eggs, jam, buns or cake, apples, juice and tea, coffee or chocolate. Not a bad selection, but often ran out of certain items. A lot of the time the receptionist was also covering the dining area, therefore it was necessary to go and ask her for replacements. Off putting for some people, and I noticed some clients leaving without breakfast.
Noise level high between rooms, even with normal conversation. Would not go back to this hotel. Will spend a little more money next time.
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