I have just returned from a short break with my husband and 2 x children. The room was clean and well serviced but was in need of some decoration and general repair. As mentioned in a previous review the hotel does appear to suffer with drainage smell issues which affected one of the rooms that we were in. They were quick to bring an air freshener to deal with this but this is clearly an ongoing issue.
Breakfast was hugely disappointing the hotel was not busy but food wasn't replenished and hot option was lukewarm. So much more could be done to improve this. We ate there more for convenience but would recommend that you use the small tapas restaurant across the road for breakfast. Staff in general were slow to serve and lacked the customer service you would expect from a 4 star hotel. Facilities were generally closing due to the winter period approaching, We did use the indoor pool but this needs repair work to be carried out to the decking surrounding the pool. With young children and adults alike this was a concern as many of the panels were either loose or raised causing it to be a hazard.
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- Also Known As:
- Husa Alicante Golf Hotel Alicante
- Husa Alicante Golf And Spa
- Hesperia Alicante Hotel
- Hesperia Hotel Alicante