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“Very Enjoyable Stay”

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Hotel Spa Porta Maris & Suites del Mar
Ranked #5 of 50 Hotels in Alicante
Certificate of Excellence
Reviewed 4 June 2014

It was our first time in Alicante and this hotel was suggested as a good place to stay. We arrived late at around 22.30 and I am afraid booking in was not a good experience. David Codina did not welcome us and was fairly abrupt in general, keeping us waiting while he spoke on the phone and giving us no info. on the hotel facilities. After some time we reached our room(534) which was very comfortable and clean. We went for something to eat in the bar and we were looked after by two very pleasant lads, Javier and Iban. We did not use any of the hotel facilities but it is a lovely, conveniently situated premises. We had a nice view of the Marina and the Casino area from our balcony and restaurants and bars are only a pleasant 5 min. walk away as is the beach and Marina.
Special mention to the lovely Eva Torres of the cleaning staff. She had very little English but made an effort every morning to communicate with us and was very efficient in her work. Also Javier in the bar who was so polite and helpful. If the management get the first point of contact right(reception) then all will be well here.

Room Tip: I think the Premium Rooms face the beach/sea but I am not certain but it all depends on what you wan...
  • Stayed: May 2014, travelled as a couple
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Thank geneant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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421 - 427 of 1,310 reviews

Reviewed 3 June 2014

Lovely hotel...we booked a premium room with a sea view but were disappointed with the size and the balcony and view. We upgraded for 10 euro a night to a suite which was great. With the suite you get the use of the lovely outdoor pool with towels flip flops, gym,sauna and jacuzzi. Free Wifi is super fast and available by the pool. Location is great...2 min walk to beech and bars. Great for adults but would never take the kids as its a bit quiet for them. Ps don't bother with a taxi from airport...use the airport public bus just outside the doors on second floor...its 4 euros...takes 10 mins and stops right at the marina..2 min walk from hotel.

  • Stayed: May 2014, travelled as a couple
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Thank KEG-M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2014

I have stayed at this hotel many times. Amazing suite with Sea View suite .Very good location close to the beach and always lots to do.The staff are very helpful in the hotel and the spa.I would
recommend the beauty treatments.

  • Stayed: May 2014, travelled as a couple
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Thank thamesreading
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2014

Location fantastic, plenty of places near the hotel to eat. Lots to do and see in Alicante all in easy reach from the hotel. Bus station and beach a short walk from hotel. Spa relaxing. View from the room AMAZING

  • Stayed: May 2014, travelled as a couple
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Thank madaboutsport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2014

Amazing hotel. We choose this for the location, you can walk everywhere from here!
The hotel is clean, spacious - its definitely worth getting the suites so you have access to the outdoor area and the separate kitchen room, no lines! and free cava :)
Table tennis table, pool table, games room - lots to do.
We had a fabulous time here. If you want a hotel that is clean, luxurious, great location and amazing view then stay here!

  • Stayed: May 2014, travelled as a couple
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2  Thank Mrs_Trigs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2014

Just returned from a girls weekend, it was a treat for a special birthday and we booked two suites, however we did not get a sea view, and the staff were not helpful or bothered about this. We got the impression this was a common complaint from other guests. The rooms were large and very well equipped but we found the room noisy as it faced the casino and disco and we experienced noise in the early hours. The seperate breakfast area was very relaxing and Allen in there was very hard working. The swimming pool area was quite small but nice to relax in later in the day after a day out.
I think the biggest disappointment was reception staff, even on check out still quite surly which surprised us as usually Spanish staff are very pleasant.

Room Tip: Difficult to say as we had asked prior to departure cetain requests but they were not met.
  • Stayed: April 2014, travelled with friends
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1  Thank joannegromito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GerenciaDptoCalidad, Gerente at Hotel Spa Porta Maris & Suites del Mar, responded to this reviewResponded 14 May 2014

Dear guest,

First I would like to thank you for choosing Suites del Mar for your last stay in Alicante and also for your coments recently made on Tripadvisor in reference to the services you have been offered during your stay. Regarding your coments about the room types you have booked for your "girls weekend", I understand you were not fully satisfied with the views of the two Junior Suites del Mar (not "Suites" you wrongly mentioned) and at that point, I inform you that due to the geographical location of Spa Porta Maris & Suites del Mar hotel, our Junior Suites del Mar have all a sea view and depending on the orientation of the room you may be offered when checking-in, some face the beach/bay of Alicante, some face to the open/deep sea and some the Port/Marina where boats/yachts are docked with a large view of the Volvo Ocean Race depart area (you may check that information on our official website) but we never confirm a specific view/orientation and if a guest is requesting a specific view when making his reservation, we make our best to satisfy his desire accordingly to the availability of our rooms but you please be aware that if the hotel is fully booked for a specific date, not always we will be able to offer what our guest is requesting for. That is probably for that reason you mentioned on your coments that "staff in reception were not helpful or bothered about it" but our receptionist always try to provide full explanations/argumentations about our guests´doubts and requests but the question is we can not offer a room on a specific location if we do not have any available room on the orientation the guest is asking for !

I would be pleased to welcoming you personally if you think about returning to Suites del Mar in your next visit to our sunny and beautiful city of Alicante,

Yours faithfully,

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Reviewed 27 April 2014

I recently stayed in this hotel. I was in Alicante on business, and had previously stayed in the hotel next door. Either is a very good quality at a reasonable rate. Cleanliness is of the highest order, and the service is also very good.
The location of the hotels mean your early morning view of the bay is beautiful. The town is just a step away, and the airport shuttle buses stop about 150 m away. Highly recommended.

Room Tip: Ask for a sea view !
  • Stayed: April 2014, travelled on business
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1  Thank Huw W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GerenciaDptoCalidad, Gerente at Hotel Spa Porta Maris & Suites del Mar, responded to this reviewResponded 29 April 2014
Google Translation

Estimado Huw W,
Muchísimas gracias por sus comentarios sobre su estancia con nosotros. Es un orgullo saber que ha disfrutado de nuestras instalaciones y que el equipo humano ha estado a la altura de sus expectativas.
Con la esperanza de darle nuevamente la bienvenida, reciba un cordial saludo,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Spa Porta Maris & Suites del Mar

Address: Pz Puerta del Mar 3-5, 03002 Alicante, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Alicante
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Alicante
#5 Romantic Hotel in Alicante
#6 Family Hotel in Alicante
#7 Business Hotel in Alicante
Price Range: £56 - £176 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Spa Porta Maris & Suites del Mar 4*
Number of rooms: 180
Reservation Options:
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Also Known As:
Hotel Spa Porta Maris And Suites Del Mar
Hotel Porta Maris Del Mar
Spa Porta Maris Del Mar

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