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“Very relaxing retreat!”

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Lifehouse Hotel & Spa
Ranked #1 of 1 Hotels in Thorpe le Soken
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Very relaxing retreat!”
Reviewed 23 June 2014 via mobile

Have just returned from an overnight stay at Lifehouse with a group of six ladies.
Check in and reception very swift and polite, I suppose it depends on luck when you turn up as I have seen reports of long waits.
We had three rooms in the Mulberry block, I had room 86, lovely room and a great layout of the two over large single beds which meant you felt you had your own private space as opposed to having to lay next to the person you are sharing with.
The only thing missing from the room and something rather simple was a soap dish in the bathroom, other than that a very simple to use safe drawer, good hair dryer and kettle with normal tea and coffee etc.
loved being able to put on my comfy robe and feel at ease walking around the whole place, only required to dress for dinner.
The spa was well appointed but was busy when we first got there but our friends returned an hour later and it had emptied out, again a case of luck and timing. The relaxation area was lovely and I could have stayed there all day! The only thing lacking was a proper water dispenser in the spa area, it was just a water fountain so if you wanted a plastic cup full you had to go out of the spa and upstairs!
Between the six of us we had 5 different treatments which we all enjoyed, we had upgraded from the 25 min treatment included in the package and I'm glad I did.
2 course dinner was included which was lovely but portion sizes are a little small but enough for me, I have seen people complain about not being able to get a table until 9.30pm, may I advise that you pre book like we did when we made our original booking.
Some of party tried the juice bar and seemed to enjoy them up not my sort if thing, breakfast was an excellent selection and they would do you a poached egg if you didn't want the scrambled on offer!
Drinks were a little over priced but I expected them to be much more.
One big tip is to ensure that you leave plenty of time to explore the beautiful grounds, I would return just to walk around them again!
Check out was smooth and not busy and if you ask for a locker once you've checked out of your room you can actually fit a good size wheel along weekend case in the locker.
Hoping to return sooner rather than later.

Stayed June 2014, travelled with friends
Helpful?
1 Thank Julie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (402)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 June 2014

This spa/hotel is a very informal relaxing place. I have been there five times and have never been disappointed. The rooms are large and very comfortable.The gardens are pretty and spacious. I do feel there could be a larger choice of menu but what is on offer is very good. Spa treatments are a bit expensive.

Room Tip: A garden room has its own small patio which is lovely on a nice sunny day
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank estepona2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 June 2014

Myself and my boyfriend have just returned from an overnight stay at Lifehouse spa. The location and spa itself is lovely and very relaxing.
I found the service to be quite poor. We booked a superior room and when we arrived at our room someone else was in it! And then we were told that the staff had made a mistake and in fact that was the last superior room so we were downgraded to a standard room with the promise of free drinks and deserts and something extra along with a free upgrade on our next stay. On checking out we received a bill with just the room deduction and nothing else so I had to reiterate the situation which lead to only a few of the promises being agreed, this left a sour taste in our mouths.
Small things like ordering drinks and them not turning up, our room numbers muddled the whole stay due to the room error and ordering olives as a pre dinner nibble and them turning up after we'd finished our starters etc are a few examples of the poor service.
The spa is lovely, can get crowded and the steam room ends up with little steam but in the evening when there are less people around its lovely!
Grounds are beautiful, overall it was an average stay.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Bell_197
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 June 2014

We stayed for a 2night break and had a lovely time although there were a few things that would of made using facilities easier. On arrival it would benefit customers if they explained more about facilities, where things were. There are bikes you can use but only know as overheard a conversation. My Husband had ordered champagne, flowers & chocolates to be in room but what we got was a bottle of prosecco. When queried she said that's what was on computer although our email states order clearly so ruined surprise. The facilities are nice better than other spas we've been to. Dinner was only available at 9:30 even when we tried to book at 1pm so book ASAP when arrive. Food & service was good the 1st night but 2nd night was poor. Poor food, poor service. On departure we were asked to fill in details to pay express bill & there was a £10 tip added that we didn't put on as service etc was poor. It was removed after she checked bill from restaurant but I would suggest you check bill before paying

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tpollen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warwick
Level Contributor
182 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 15 June 2014

This Hitel abd Spa is a bit of a Curate's Egg. Its good in parts. I would imagine that it is good for spa treatments, but as we didn't take any, I cannot really comment. Equally I cannot comment about the food. We were there just for bed & breakfast.
And, at the high price of £150 plus, it really wasn't value for money. On arrival we had to ask for the sheets to be changed on the bed as there were large holes in the bottom sheet. Housekeeping did a fast job in changing the sheets, but at these prices I would expect better.
The room was fine, with large french windows opening out to overlook the beautiful gardens. But on the 'non existant ' balcony there were cobwebs galore. But while onn the subject of cleanliness the restaurant had not been swept, and the breakfast buffet bar was noththing special, with a limited choice.
The one major advantage, it is just 10 minutes to Frinton.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Peter K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
essex, england
Level Contributor
27 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 14 June 2014 via mobile

Just returned from a great nights stay. Took overnight offer with dinner & breakfast included but did not try treatments. Staff very attentive at all times. Beautiful room with balcony windows & view of the lake. We arrived at 11am and our rooms were ready. Enjoyed afternoon tea sitting outside and a delicious smoothie from the juice bar later on. Great size pool for a spa and never busy. Will definitely return.

Stayed June 2014, travelled with friends
Helpful?
Thank travels123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleobury Mortimer, United Kingdom
Level Contributor
127 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 7 June 2014

We enjoyed our stay even though it was for only one night and we didnt use the Spa facilities. Once we got over seeing everyone walking around in robes everywhere we relaxed. The room was well equipped, the bed very comfortable, the view very nice and the staff were helpful .The only moan I have is that we tried to book at table for dinner around 7 - 7.30 to be told the earliest time available was 9.30. We had room service instead and would suggest that the facilities in the room should accommodate this option. We were a little cramped and had to use a very small table.l
That aside we recommend the Hotel and will use it again in the future, and who knows, maybe we will get to use the spa.

Room Tip: All rooms we observed were very good
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GerryR847
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lifehouse Hotel & Spa

Property: Lifehouse Hotel & Spa
Address: Frinton Road, Thorpe le Soken CO16 0JD, England
Phone Number:
Region: United Kingdom > England > Essex > Thorpe le Soken
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Thorpe le Soken
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Lifehouse Hotel & Spa 4*
Number of rooms: 89
Official Description (provided by the hotel):
Lifehouse Spa & Hotel, located in Thorpe-le-Soken, Essex, is a contemporary lifestyle spa. Only 80 minutes from London by train and set in 130 acres of grounds, Lifehouse Spa & Hotel will help you revitalise and relax in beautiful surroundings. With a selection of day and residential packages to choose from, guests can indulge in a day of pampering, or truly get away from it all with an overnight stay. With 89 bedrooms, 35 treatment rooms, a gym, exercise studio, swimming pool, sauna & steam room, thermal spa area with salt-inhalation room, relaxation area, manicure and pedicure stations,and 12 acres of listed gardens, you can do as much or as little as you like! ... more   less 
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Also Known As:
Lifehouse Country Hotel Thorpe Le Soken
Lifehouse Hotel & Spa Thorpe Le Soken, Essex

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