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“Mind the duck droppings”

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Lifehouse Hotel & Spa
Ranked #1 of 1 Hotels in Thorpe le Soken
UK
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Mind the duck droppings”
4 of 5 bubbles Reviewed 2 August 2014

We were welcomed on arrival and taken to our room which was spotless and comfortable. We had dinner which was ok but nothing special. As for the swimming pool it was a little small for the number of people in the hotel but there were always fresh towels on hand. The one big disappointment was the gardens. Duck droppings everywhere, we had to be very careful where we trod. Also there were far too many weeds which spoiled the look.

The staff however were very helpful. My husband left a pair of trousers in our room and after a phone call they very kindly posted them to us - thankyou.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank CalloUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,616 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (393)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Ipswich, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 30 July 2014

Had a wonderful time at this spa hotel..Very relaxing, beautiful grounds, friendly staff, great food, peaceful relaxing rooms ,will be returning shortly. Enjoyed going down to breakfast in robe and slippers, they even have wellies in reception if you fancy a splodge around the grounds on a rainy day..

Room Tip: Ground floor with doors opening onto gardens.
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  • Stayed March 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Anthsej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 27 July 2014 via mobile

I stayed at the lifehouse hotel just for one night whilst visiting the area and I wish I could have stayed longer! The room was spacious and had amazing views. We used the pool and steam room etc the next morning and they were fantastic. Would definitely recommend staying here!

Stayed July 2014
Helpful?
4 Thank HR47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essex
Level Contributor
59 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 26 July 2014

My wedding guests stayed on Wednesday night.
The hotel is beautiful, the spa facilities excellent, the surroundings wonderful and the staff cannot do enough for you.

A great experience had by all, thank you so much!

  • Stayed July 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank MapManEssex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge, United Kingdom
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 24 July 2014 via mobile

Fantastic hotel, great location, food, service, rooms and spa treatments. However the major downside that would prevent me from booking in summer again - no aircon! While I understand that this goes against Eco principles, it makes for a very hot uncomfortable stay at night = poor sleep! All the spa treatments in the world can't make up for that, sorry!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Anna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essex
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 bubbles Reviewed 20 July 2014

I would like to start this on a positive note. The Lifehouse Spa resort is very nice indeed. As a complex it's one of the best I've stayed in. Stunning grounds and my room was clean and the facilities were very good although one tropical shower in the Spa was broken and the pool is only big enough for 4-5 swimmers (like me who like to swim lengths) as it's too narrow. I was also unable to use the facilities upstairs due to a private function. None of this was made clear. In fact, not a lot was made clear, as a last minute booking I did not get an 'Itinerary'.

This lack of Itinerary led me to not have written down my check in, check out and dinner times. I was informed at check in of my check out time but this turned out to be wrong and I was badgered by the cleaning staff as I was trying to finish packing. Make sure you have it in writing as this hotel has differing checkout times.

All of these are pretty important don't you think? I turned up to book a table for dinner only to be told I should have been seated an hour earlier. As this is already pre paid (which by the way is the most expensive way to dine as their non inclusive menu is cheaper) I had to be seated at the last time available.

Dinner itself was nice and I can't fault the service, all very good. As too was breakfast. Not sure why this gets negative reviews, it's above the bog standard buffet as you can have specials like omelette, american pancakes or smoked salmon made on request. They also use Tiptree jam/honey which for those in the know is top notch. If it's good enough for the queen...

Remember the private function I mentioned earlier?... that stopped at 2am and overflowed to the bar area and the noise at that time was not acceptable. It was hot and all windows were open. This should have been quiet and it simply was not on this occasion.

This place had the potential to earn 5 stars from me but unfortunately there were just a few too many small niggles caused because I booked last minute on the actual day and had no itinerary to fall back on. Disputing your check out time you were told on arrival, with cleaners, without proof, leaves a bad taste in the mouth.

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
9 Thank BB3LL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thatcham
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 15 July 2014

Excellent hotel with a fantastic spa we got there quite late but they still manage to ge some food . they reall put good servie I think he was called Robin very helpful. The spa had 2 steam room and a lovely hydro. The breakfast was not very good you would expect a better meal from this sort

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Barry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lifehouse Hotel & Spa

Property: Lifehouse Hotel & Spa
Address: Frinton Road, Thorpe le Soken CO16 0JD, England
Phone Number:
Region: United Kingdom > England > Essex > Thorpe le Soken
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Thorpe le Soken
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Lifehouse Hotel & Spa 4*
Number of rooms: 89
Official Description (provided by the hotel):
Lifehouse Spa & Hotel, located in Thorpe-le-Soken, Essex, is a contemporary lifestyle spa. Only 80 minutes from London by train and set in 130 acres of grounds, Lifehouse Spa & Hotel will help you revitalise and relax in beautiful surroundings. With a selection of day and residential packages to choose from, guests can indulge in a day of pampering, or truly get away from it all with an overnight stay. With 89 bedrooms, 35 treatment rooms, a gym, exercise studio, swimming pool, sauna & steam room, thermal spa area with salt-inhalation room, relaxation area, manicure and pedicure stations,and 12 acres of listed gardens, you can do as much or as little as you like! ... more   less 
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Also Known As:
Lifehouse Country Hotel Thorpe Le Soken
Lifehouse Hotel & Spa Thorpe Le Soken, Essex

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