Very bad experience when i checked in, the lady at the front desk was very rude when i arrived at around 10am (i knew check in was at 3pm so i just asked for luggage storage), however the lady kept on asking me to give her a time on when i will come back to to hotel to check-in in a very rude way... i said i dont know but i will come back before 10, and shes like "you dont know? you have to give me a time".. ... hey im on vacation, do i have a curfew?!??!?! seriously ... made me very angry.
after i came back at around 4pm, the lady left and i think the manager is at the front desk which was really polite and helpful and they even helped us put our luggage in our room already, also gave us a in room wifi to ensure good reception of wifi.
the location is good, around 8-10 minute walk from the nippori jr station which was the reason why i stayed here, good to travel to the airport early in the morning.
the rooms were clean but washroom was the smallest ive been to in anywhere, however, its good for just a night sleep.
the front desk is only open from 8am - 10pm, which i think is ok, just need to have more staff training to be less rude...
- Official Description (provided by the hotel):
- A traditional neighborhood connected directly to Japan's biggest airport. If you're looking to relax before or after a long overseas flight, look no further than us. Thanks to the Keisei Skyliner, you're only a short train ride away from Narita Airport but it won't feel that way once you stroll through the whimsical and charming Yanaka neighborhood nearby. All rooms are equipped with kitchenettes. ... more less
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- Also Known As:
- Flexstay Nippori Hotel Arakawa
- Hotel MyStays Nippori Tokyo, Japan - Arakawa