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“I attended a function there and the food served was very good”

Hotel Chinzanso Tokyo Garden
Ranked #6 of 212 things to do in Bunkyo
Certificate of Excellence
Attraction details
Reviewed 25 April 2014

There were about 20 different dishes served and all of them were very good. The service was also very good

Thank DannyHS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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41 - 45 of 356 reviews

Reviewed 23 April 2014 via mobile

The hotel is in a beautiful setting and the service is impeccable, Japanese style.
We had dinner at Mokushundo restaurant the day of our arrival and had high expectations not only because of the hotel setting but also looking forward to have the best Japanese beef and seafood.
The beef was defrosted as was the shrimp, which looked opaque and both of them were tasteless.
Although the woman cooking the food smile and was gracious she cooked the food so slow that we ate one bite at a time.
My husband is allergic to shrimp and we mentioned this several times so she could proceed and cook the beef first along with the vegetables. She ignored it. There was a Japanese native speaker with us was so it was not about language.
The dinner experience was not bad but the food was of poor quality. Last night we had dinner in a restaurant in Asakusa and the beef was so different it looked fresh, red and it melted in our mouth as it should!
At the hotel we paid close to $500.00 including one glass of wine, a beer and a soda for four people.
Last night we ordered more beef dishes plus other ones, two beers and three sodas for five people and the bill was one third of that of the hotel restaurant.
We are leaving on Friday and it is a shame our first experience was so poor that it has held us back from experiencing other restaurants at the hotel.
We hope the managers take a close look at the reviews and complement the beautiful setting and impeccable service by offering good quality food.

Thank Jay M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2014

Visited here when we stayed in the hotel Chinzanso hotel. We stayed during cherry blossom season and the garden was a delight to walk around. If you take your time, take photos it can be a couple hours to cover the whole garden. Would recommend to make a visit and was privelaged to have this garden as the view from my hotel room !

1  Thank Colin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 February 2014

It's very quiet, with a large pond filled with huge fish. Lovely display of orchids of all sizes. Nothing to dislike about this!

Thank Julie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2013 via mobile

I stayed here recently to attend a wedding. The hotel decor and theme is cohesive through the entire hotel.
The staff were friendly and helpful.
The location is not ideal but adds to the charm of the place as it is not overrun by tourists.
I would probably not stay here with children though. I feel it is a more romantic atmosphere for couples.

Thank antonialivestotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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