We only stayed at Hotel Niwa for one night and arrived late, but I have to say how incredible the staff were. We had just arrived from Narita Airport and needed to chase up a missing piece of luggage. The staff rang JAL for us and had arguments with them, all to get our bag back. They went above and beyond the call of duty! They even helped us by cleaning a baby bottle for us as all of our baby supplies were with the missing bag.
Apart from that, the hotel is very modern and stylish. Most of the staff speak very good English. The rooms are typical Japanese business hotel size (very small) but this never bothers us. The only minus is the location - the closest JR station is Suidobashi which is not on the most convenient line and the hotel is slightly tricky to find. Amenities are nearby but you'll need to walk 5-10 mins to reach them.
Overall, a lovely, comfortable hotel - worth the trek out.
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- Also Known As:
- Hotel Niwa Tokyo Japan