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“Exceptional staff” 5 of 5 bubbles
Review of Ochanomizu Hotel Shoryukan

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Ochanomizu Hotel Shoryukan
Ranked #30 of 74 Hotels / Ryokan in Chiyoda
Certificate of Excellence
Perth, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Exceptional staff”
5 of 5 bubbles Reviewed 19 April 2014 via mobile

Second time in Japan but the first time to this hotel. Stayed here with my wife and four young children. We picked the hotel because in addition to conventional rooms it has a number of traditional Japanese rooms (I wanted the kids to experience something different). We stayed in a relatively large traditional family room that could house all of us; this room came with a private outdoors bath (in addition to a great indoors bath). The wooden outdoor bath worked really well - it is housed off the standard bathroom in a well screened balcony. Location is good - nice quiet street but close to a number of metro stops. A good number of restaurants within 2 min stroll including a very friendly one called tek tek. What is great about this hotel is the helpful and friendly staff; there was all someone around with good English and everyone went out of their way to help us. I would definitely stay here again.

Stayed April 2014, travelled with family
Helpful?
2 Thank hinksfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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90 reviews from our community

Traveller rating
    54
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    9
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
CA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 27 December 2013

The staff are exceptional. They provided us with recommendations, reservations, directions, local insights and a lot of additional help during our first perplexing days in Tokyo as Westerners who do not speak the language. They called ahead for us on more than one occasion. Our japanese style room was very comfortable and spotless. The showers are hot and strong. The windows sound proof, so you will sleep like a baby on your futon on the tatami mat. Crisp cotton and silence... Breakfast was fun, (japanese style) and friendly. There is good coffee. Remember the rooms are small compared to western standards, but this is Tokyo. Train station close by. Tricky to find the first time -- ask a passerby, who if they speak English, will certainly help you.

  • Stayed November 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Santraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Croydon, United Kingdom
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 26 October 2013

This hotel has the perfect location with 5 metro stations within walking distance.
In a quiet road this hotel offers typical japanese rooms and western style rooms. I stayed in a japanese room, which was fantastic, I can only recommend it.
There is a bath, jacuzzi and sauna in the basement and two massage chairs to relax.
The japanese breakfast is delicious, after all, you don't want European breakfast in Japan.
But what makes the hotel so special is the very friendly and helpful staff.

Room Tip: choose a japanese style room!
See more room tips
  • Stayed September 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Croydon-MrB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madrid, Spain
Level Contributor
117 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 bubbles Reviewed 28 August 2013

The most valuable thing has been the excellent personnel of the hotel, looking forward everything is correct at any moment. Also it is very conveniently placed very close to several subway stations. Familiar atmosphere. Good Japanese breakfast. Cleanliness of all the installations and the room. Very good ratio price vs quality.

Room Tip: Ask for double bed instead of the smallest one.
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  • Stayed August 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BANDFE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tomamae-gun, Hokkaido, Japan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 May 2013

Great stay at this hotel, fully recommend for pretty much any type of travel. Easily access both JR and Tokyo Metro lines. Great small Japanese-style breakfast. Very clean and modern rooms, and nice onsen.

  • Stayed April 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Spencer B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok
Level Contributor
51 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 18 February 2013

We chose to stay in this family run hotel since we had to take early morning train to Nagano for ski holidays in Hakuba. The hotel is on little quite street at the back of main road where you can find so many ski shops. Going to Tokyo station is less than 10 minutes and taxi cost around 1,100 yen. On first arrival day, we printed google map in Japanese for taxi driver which was helpful as hotel was quite hard to be located.

We stayed for 3 nights in a Japanese room. Our room was super clean with very comfy futons, though room size is small(which was what we expected anyway). Bathroom was quite modernized with fancy toilet (with all electronic buttons and seat warmer) similar to those provided in 5 star hotels.

Pros:
1)Room was super clean and well appointed
2)Basic Japanese breakfast with egg cooked the way we like provided good value considered the room rate
3)Staff (especially Tanaka-san) were generally very polite and have excellent service mind
4)The shared bathroom with onsen on B1 floor is a plus after tired walking day in Tokyo. But beware the temperature in lady room was rather hot-48 c. We ended up taking bath on this floor every day. Yukata was provided in the room.
5)Location is perfect for ski equipment shopping
6) So quite during weekend and holidays and walking around was nice
7) So many quick eat delicious Japanese restaurants/shops, AM/PM 7/11 around as it is in business location.
8)Hand soap foam, razors and tooth brushes are provided which was a nice touch giving the price
9) Walking distance to traditional old temple in Kanda near Ochanomizu station
10) Coined laundry facilities are available. +Access to ice machine(free), drink vending machine.
Cons
1) Hotel is not a smoking free one so ensure you will stay away from smoking rooms on the same floor, if any.
2)Room size is small

Overall we had a memorable stay and even more than we experienced at Shibuya Excel Tokyu Hotel that we stayed last time. We will definitely go back.

Room Tip: Choose and book room type from the hotel website.No need to provide credit card details upon booking...
See more room tips
  • Stayed February 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank JennyTH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Jersey
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 21 January 2013

I was traveling for a conference near this hotel. I decided that it would be interesting to stay in a Japanese style room and was looking for something relatively inexpensive, so the Shoryukan fit the bill. I got the slight larger sized room (though not the largest with a private bath) and it was quite comfortable. There is some noise that carries from neighboring rooms, but it doesn't seem to be the sort of hotel that's likely to attract noisy people. I had a view of a little park across the street.

The bath in the basement is quite nice. Only on my last night there when I went later than normal did I encounter more than one other person. It is large enough that it worked well even with 5-6 of us making use of the various facilities.

The staff were all nice and helpful. They were quite accommodating of the fact that I don't know any Japanese and were helpful in meeting my needs.

The breakfast is quite nice. It consists of coffee, water, a large bowl of rice, miso soup, an egg (done fried, scrambled, or as an omelet), some pickles, and a bowl that changed from day to day, but which typically might have some chicken, onions, and potatoes. It was all tasty and made a nice start to the day. There also seemed to be some other things for children, but I never puzzled out what they were.

  • Stayed January 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Scott A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ochanomizu Hotel Shoryukan

Property: Ochanomizu Hotel Shoryukan
Address: 3-24-9 Kandaogawamachi, Chiyoda 101-0052, Tokyo Prefecture
Phone Number:
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Ochanomizu / Akihabara / Kanda
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#14 Family Hotel in Chiyoda
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Ochanomizu Hotel Shoryukan 3.5*
Number of rooms: 42
Official Description (provided by the hotel):
In July, 2009, Tokyo Family Hotel has made a great reforming and refurbished the image into a Japanese modern atmosphere of EDO, which is the old name of Tokyo. At the same time, we've changed the name of our Hotel to Ochanomizu hotel "SHORYUKAN". We appreciate that the support of our customers only has made us possible to continue our hotel for a long time since the foundation of our Hotel, almost as same as the beginning of SHOWA era, 1925. This time we have arranged many types of rooms according to the needs of our customers, such as from ordinary single, double and twin rooms to some types of Japanese style rooms. Please stay with us and feel at home. Please enjoy our hotel. ... more   less 
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Also Known As:
Ochanomizu Hotel Shoryukan Tokyo, Japan

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