We booked at last minute, so we paid waaaaaaaaay too much. When we got there they tried to give us a different style room to the one we booked, so after much hassle they upgraded us to a bigger japanese style room (we had booked a double japanese style room, but they tried to give us a western one) which was great, but we had booked a non-smoking room and the room we had was a smoking room, which was unpleasant for us every time we walked into the room, although we got used to the smell.
We were here in later November, so going into the colder months, but our room overheated EVERY DAY. So much so that we just physically could not stay in the room during the day, we asked them about it and they said there was nothing wrong with the air-conditioning, but even when we put the gauge on 15c in the morning, the temp would rise to 30c by afternoon, and this was with the japanese style blinds and the curtains shut!! The sun obviously faced our room the entire day, we had a room where the imperial garden was to the left of our window (but still in view) - sorry for the unhelpful description, but we recommend not getting a room facing this way, ESPECIALLY in summer!
Also the breakfast was really bad for the price, would not recommend getting that included.
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- Also Known As:
- Grand Arc Hanzomon Hotel Chiyoda
- Grand Arc Hanzomon Chiyoda
- Hotel Grand Arc Hanzomon Tokyo, Japan