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“Good location to base yourself”

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Akasaka Excel Hotel Tokyu
Ranked #18 of 74 Hotels / Ryokan in Chiyoda
Level 3 Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Good location to base yourself”
Reviewed 16 February 2012

The hotel is located in a predominantly business/government district of Tokyo. It's also very central and has easy access to the subway (which is just across the road) which makes it a great place to stay if you plan on looking around the entire city. There is also a 7-Eleven in the hotel which is handy for overseas visitors as 7-Elevens and Post Offices are some of the few places you can withdraw money from foreign credit cards.

There is a Limousine bus service from Narita airport which stops at the hotel, though it is quite a long journey by bus and you might find it faster to travel by subway.

The room we stayed in had a full queen sized bed and quite a bit of floor space as well. Overall it seemed considerably larger than the usual Tokyo hotels. All facilities were clean and well maintained and the room even had a Nespresso pod coffee machine.

Staff were all very friendly and helpful and spoke quite good english

  • Stayed January 2012, travelled as a couple
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Helpful?
1 Thank Chadwyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (71)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
London, United Kingdom
Level 4 Contributor
43 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 3 February 2012

The best thing about this hotel is indeed its central location. The metro stop is just across the road and all convenient lines to get to other areas stop there.
On arrival we were shown a double room with one bed while we had requested twin beds. Unfortunately no twin beds were available for that night so we could switch rooms after our first night (we stayed 6 nights in total). In this way we have seen both the double and twin rooms. Both were really small and the layout wasn't always as clever. It felt very cramped. Both rooms looked kind of tired and run down although they were clean.
Service at the front desk was ok, nothing too remarkable compared to other hotels in Japan we have stayed in. During our trip throughout Japan we have stayed in several different hotels, ranging from luxury to a stay at a temple, but this was in fact our most disappointing stay. The hotel is too large and business like, the rooms are too small and apart from its location nothing was really outstanding. Since the hospitality standard in Japan is rather high, there must be better options in Tokyo for the same price.

  • Stayed January 2012, travelled as a couple
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Helpful?
Thank elyke1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tokyo, Japan
Level 5 Contributor
42 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 6 January 2012

First of all, the location is wonderful. Easy to find, good metro access, located in central part of Tokyo. Akasaka is nice place for stay for business people, for it is much quieter than huge station like Shinjuku or Shibuya, easy to go through the station.
The hotel itself is very efficient, the room is spacious enough, nice bed and bath. Since this hotel has many options, when you book you should aware of room types. The hotel has many rooms without bathtub, just shower booth, which is yet unusual in Japan. The price is reasonable for its quality.
At 1st floor there's Seven Eleven Convenience Shop where you can draw Japanese money with international credit card. Also there's coffee shops, wine bars, sake bars, sandwich shops, etc, in the neighborhood.

  • Stayed November 2011, travelled on business
    • Value
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Helpful?
1 Thank deartravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belgium
Level 6 Contributor
123 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 21 December 2011

I stayed here for a business meeting. The hotel can be easily reached from Narita airport with the Limousine bus (which stops at the hotel). Good: good quality restaurant, very helpful and friendly staff. Not so good: you cannot open the windows so you're dependent on the A/C which was not switched on when I was there. Also, the rooms are quite small (I stayed in a single room). However overall I had a good experience. Internet is free and very reliable.

  • Stayed December 2011, travelled on business
    • Value
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Helpful?
1 Thank peterp_belgium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 6 Contributor
109 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 4 December 2011

The hotel is good to reach by Limousine bus from Narita Airport. The rooms can be quite small if you do not choose a full double. Internet is free and the location is good and close to Akasaka business district. There is a charge for early check in - As most of the european flights get in to Tokio very early - you need to pay an extra if you want to get into the room before 2 pm. If you book the ANA you do not have to pay this! I did not go for the breakfast as there was always a huge line at the restaurant. There are better and much cheaper alternatives for breakfast very close to this hotel

  • Stayed November 2011, travelled on business
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Helpful?
2 Thank Mikkelmann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canberra
Level 3 Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 December 2011

I stayed in this hotel for three nights on a business trip. All my expenses were paid so I can't really comment on value for money.
The hotel rooms were adequate but there were no non-smoking rooms available and the smell was terrible. Wish I'd thought to ask for non-smoking. The bed was extremely firm, the pillows good and the window opened so I could get fresh air. The tv had many Channel's but only one English one (BBC news) so a bit boring. you could buy movies if you wanted.
There is free wifi in the lobby for only 10 minutes very 3 hours. There are computers you can use for ¥100 for 15 minutes. I found the taff helpful but their English was not great.
There is a 7/11 downstairs and ATM in there too. The hotel is not in a shopping district but rather a restaurant district. If you cross the road and walk behind the buildings that line the street you'll find the streets teeming with people looking for dinner.
The subway is very close. Taxi's readily available and a Starbucks along the street a bit. There is also a Hooters in the building.
If you are looking for a fun evening go to the Ninja restaurant which is on the corner near the hotel.

  • Stayed December 2011
    • Value
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Helpful?
1 Thank Jal_lead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level 3 Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 November 2011

Stayed in this hotel for 4 nights... Very boring location with only food eateries opposite the hotel.. Metro is just across the road and you can easily hop into the Metro to town for some shopping and sightseeing.. Almost like a dead town at night.. Rooms are small but clean and acceptable.. Would not really recommend holiday makers to stay in this hotel due to the location..

  • Stayed June 2011, travelled on business
    • Value
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    • Service
Helpful?
Thank Cutesaggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Akasaka Excel Hotel Tokyu

Property: Akasaka Excel Hotel Tokyu
Address: 2-14-3 Nagatacho, Chiyoda 100-0014, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Akasaka / Roppongi
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#16 Romantic Hotel in Chiyoda
#18 Family Hotel in Chiyoda
#19 Business Hotel in Chiyoda
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Akasaka Excel Hotel Tokyu 3.5*
Number of rooms: 487
Official Description (provided by the hotel):
★Located 1 min. by walk from subway station★Two subway station serving 5 lines are just a stone's throw away from our hotel.Using the subway,you can reach key areas such as Shinjyuku,Shibuya,Ginza and Tokyo station within 10 minutes.And there are limousine bus services between our hotel and Narita and Haneda airport.Besides there are a lot of restaurant around our hotel. The perfect location for your business and sightseeing. ... more   less 
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Also Known As:
Akasaka Excel Chiyoda
Akasaka Excel Hotel Tokyu Tokyo, Japan

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