We stayed for two nights at the end our trip and were really impressed with the contemporary design of the rooms. Before I go on, please note that the Trip Advisor map of the location is completely wrong. It shows the hotel as being to the south of Tokyo Station. It is in fact immediately to the north, just across from the Marunouchi North exit of the station. We unfortunately wasted an hour looking for it, when it is very easy to find if you take the Marunouchi North Exit. If you are taking the subway, there is an entrance to the hotel in the basement, which is really convenient.
Back to the review, we were really impressed by contemporary design of the rooms. A cut above the run of the mill design of other hotels. We only had a standard room, but thought it was a good size, with modern decor. The room amenities were beautiful, with everything you could possibly need, including shoe shine and complimentary bottled water. The outlook across to the station was interesting and we didn't have any trouble with train noise.
There is a row of seats in the lobby that look out on a zen garden, which we thought was a nice touch. The restaurant also has a good outlook, with a deck area that I imagine would be nice in summer.
The location is superb, Marunouchi is a beautiful shopping area with wide tree lined streets, quite uncharacteristic of the rest of Tokyo. I love the excitement of Shinjuku and Shunjuku, which are not to be missed, but it was a good place to stay to wind down at the end of a month long trip. Also, it is a convenient place to stay if you are planning a trip to Tokyo Disney, as it's only a 15 min train ride away.
Our check in was a bit agitating, as we had apparently only booked for one person and this resulted in an additional surcharge for the breakfast and new vouchers being made up. It took an explicably long time for new vouchers to be prepared and we were literally drumming our fingers wondering where the girl had gone. Also as mentioned in some other reviews, the breakfast is very limited and over priced. We were pleasantly surprised when we were offered a selection of eggs and sausage made to order on the first day, as well as the continental selection, however halfway through our meal we were told there had been a mistake and our rate only included the continental breakfast and not to expect the same the next day! Fair enough, but the way this was communicated was abrupt, verging on rude. At first we thought they were going to charge us for their mistake, but we were able to clarify this was not the case. Apart from the incident and the slow check in, we found the staff to be helpful, if a little reserved.
All in all I highly recommend this hotel, but suggest you forgo the breakfast.
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- Also Known As:
- Marunouchi Hotel Chiyoda
- Marunouchi Hotel Tokyo, Japan