We stayed here 3 nights in early June 2014. We booked a non-smoking king room; when we checked in the room we got smelled like it had been smoked in a lot (it also looked a little outdated). So we called the front desk and within 20 minutes they switched us to an equal-sized but updated and clean-smelling room ten floors lower.
The room was decent sized, similar to any big-city hotel room I've stayed in. Very quiet, no sound from outside or next door rooms. The bed was a bit hard and bouncy, but it seemed like a marshmallow compared to the futons we had been sleeping on in the previous week. Some of the furniture was new, some was older but in decent condition.
The hotel property is huge and includes a bunch of fancy stores and restaurants, it all has a somewhat dated 60s/70s Vegas-y luxury vibe (but it's all in very good condition). We only ate at one of the restaurants once, the garden cafe - we had burgers and they were big and good, but they were nearly $30 each. We never tried the breakfast or any other of their restaurants; instead when we wanted a cheaper light breakfast or lunch/snack nearby, we went to the Sunroser building next door (it's connected via a short walkway from the garden tower lobby) where there's a Tully's coffee on the 2nd floor, and a small deli/market on the 1st floor.
- You can sign up for a free Otani club membership on the spot when checking in to save 20% on breakfast.
- On-room wifi is free (seems like a recent change) and it worked fine.
- There are many bars and restaurants only a few blocks away in the Akasaka neighborhood. We had a nice shabu-shabu meal at "Shabugen" which is on the 5th floor above the McDonalds.
- The Akasaka-Mitsuke metro stop is a block away.
- The app "Tokyo Subway Navigation for Tourists" was extremely helpful for using the subway. Aside from a map, it will show you the closest station, and if you plug in the start and end stations, it will show you where to change if needed, how long the trip will take, and how much to pay.
- If you're going to be using the metro more than a few times, it's worthwhile to buy a Suica or Pasmo card which you can tap to ride the metro (and use to buy drinks at many vending machines). The cards are sold from machines in many metro stops and train stations.
- Reservation Options:
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- Also Known As:
- Hotel New Otani Tokyo Garden Tower Japan