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“Could be better..” 4 of 5 bubbles
Review of Hotel New Otani Japanese Garden

Hotel New Otani Japanese Garden
Book In Advance
More Info
US$350.00*
and up
Tokyo Private Custom Full-Day Walking Tour
Ranked #4 of 260 things to do in Chiyoda
Certificate of Excellence
Attraction details
Hong Kong, China
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
“Could be better..”
4 of 5 bubbles Reviewed 24 May 2013

Room was great with an authentic Japanese style bath and housekeeping was extremely attentive to our requests. As other people have mentioned, meals are expensive but there is a Starbucks and a couple of other options near Akasaka Mitsuke station. I was disappointed that they don't have wireless wifi available in the rooms. Also, if you want to go for a swim in the indoor pool, the charge is 5,250 yen which is a bit expensive.

Visited May 2013
Helpful?
1 Thank TokyoWineLover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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318 reviews from our community

Visitor rating
    170
    109
    38
    1
    0
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Vietnamese first
  • Any
English first
Helsinki, Finland
Level Contributor
70 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 59 helpful votes
“Businessman playground”
3 of 5 bubbles Reviewed 25 April 2013

We stayed a few days here as we wanted a little better hotel for our last days in Tokyo. The hotel is unnecessarily huge and meant for businessmen with a lot of money to spend.

Our 38th floor room was very good with mini bar, TV etc. Lifts were very slow as they were under construction. Like in other business hotels, most of the extra costs (tea and kettle were free to use/drink). Some of the restaurants you couldn't enter without jacket and tie. There was no WiFi in room (lobby area only), but 1Gb Ethernet plug which we could not use. We had two TVs but TV channels were mostly Japanese except for CNN, BBC and a couple of others). The museum inside the hotel (!) was free for hotel residents though.

Unless you have a black suit and a lot of money (or you are sponsored), pick up some other place.

Visited April 2013
Helpful?
Thank consttraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frankfurt, Germany
Level Contributor
23 reviews
common_n_attraction_reviews_1bd8 8 helpful votes
“Gigantic 5 star hotel”
4 of 5 bubbles Reviewed 23 June 2012

I have stayed several times at the new otany hotel. Its a gigantic complex as others have published already. Teh rooms are ok and bring all amenities which are necessary.
Comparing with other international hotels in asia, the TV does not have any movie channel. They offer Deutsche Welle what is fine for me as I can watch German news.
Breakfast is expensive but normal priced as in every 5* hotel all over the world. A Starbucks is around the corner for those staying on budget. Furthermore several Japanese restaurants are just around the corner.

Helpful?
Thank MaHanDe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tokyo
Level Contributor
108 reviews
38 attraction reviews
common_n_attraction_reviews_1bd8 106 helpful votes
“Stay at the New Otani”
3 of 5 bubbles Reviewed 25 January 2012

Nothing special about the hotel - it's connected to an office tower and there are restaurants here, but like all hotels the restaurants cost more than many other places to eat.

Helpful?
1 Thank jp2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
11 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
“Good value”
4 of 5 bubbles Reviewed 28 December 2011

The New Otani is as big as a small town. 20+ restaurants (try Ransen if you have big budget), small supermarket, post office, , pharmacy, book store, clinic, gardens, fashion boutiques, art galleries; you could check in an never leave the grounds. Room rates are usually 20% less than comparable hotels. If you can find the right deal worth trying.

Helpful?
3 Thank KenS8888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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