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“Great getaway New Otani Hotel”

Hotel New Otani Japanese Garden
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US$400.00*
and up
Tokyo Private Custom Full-Day Walking Tour
Ranked #4 of 293 things to do in Chiyoda
Certificate of Excellence
Attraction details
Reviewed 25 September 2013

Great hotel, huge rooms, great selection of restaurants, excellent location on the subway line, near Akasaka district. Free Wifi, gorgeous Japanese garden, very helpful conceirge

Thank Riad A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (385)
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143 - 147 of 385 reviews

Reviewed 24 May 2013

Room was great with an authentic Japanese style bath and housekeeping was extremely attentive to our requests. As other people have mentioned, meals are expensive but there is a Starbucks and a couple of other options near Akasaka Mitsuke station. I was disappointed that they don't have wireless wifi available in the rooms. Also, if you want to go for a swim in the indoor pool, the charge is 5,250 yen which is a bit expensive.

1  Thank TokyoWineLover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2013

We stayed a few days here as we wanted a little better hotel for our last days in Tokyo. The hotel is unnecessarily huge and meant for businessmen with a lot of money to spend.

Our 38th floor room was very good with mini bar, TV etc. Lifts were very slow as they were under construction. Like in other business hotels, most of the extra costs (tea and kettle were free to use/drink). Some of the restaurants you couldn't enter without jacket and tie. There was no WiFi in room (lobby area only), but 1Gb Ethernet plug which we could not use. We had two TVs but TV channels were mostly Japanese except for CNN, BBC and a couple of others). The museum inside the hotel (!) was free for hotel residents though.

Unless you have a black suit and a lot of money (or you are sponsored), pick up some other place.

Thank consttraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2012

I have stayed several times at the new otany hotel. Its a gigantic complex as others have published already. Teh rooms are ok and bring all amenities which are necessary.
Comparing with other international hotels in asia, the TV does not have any movie channel. They offer Deutsche Welle what is fine for me as I can watch German news.
Breakfast is expensive but normal priced as in every 5* hotel all over the world. A Starbucks is around the corner for those staying on budget. Furthermore several Japanese restaurants are just around the corner.

1  Thank MaHanDe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 January 2012

Nothing special about the hotel - it's connected to an office tower and there are restaurants here, but like all hotels the restaurants cost more than many other places to eat.

1  Thank jp2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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