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“Luxurious accommodations”

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The Peninsula Tokyo
Ranked #6 of 74 Hotels / Ryokan in Chiyoda
Certificate of Excellence
Lincoln, Massachusetts
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Luxurious accommodations”
4 of 5 bubbles Reviewed 31 December 2013

We were fortunate to have a 23rd floor suite overlooking the city. The rooms are spacious and include every amenity, including a fax machine, printer and even a nail dryer to speed up manicures.

The hotel itself is beautifully appointed with zen- like art, fabulous restaurants and a central location near sights and shopping. The staff is very polite and helpful. I would stay here again.

Stayed December 2013, travelled with family
Helpful?
Thank C B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,608 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (224)
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English first
Desert Hot Springs, California
Level Contributor
63 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 28 December 2013

I had stayed at this hotel for two nights with a friend and I couldn’t have asked for a hotel in a better location. It is located in central Tokyo in the Marunouchi district and the Hibuya subway stop is right at the entrance of the hotel. The hotel is actually right next to a few subway and train stations so it is extremely easy to navigate to anywhere in Tokyo from this hotel. Also since the hotel is fairly well known, it’s easy to find on the city maps when trying to find your way around.

I had taken the JR Narita Express from the Narita airport to the Tokyo Station and transferred there to the JR Yamanote Line to the next stop at the Yurakucho Station where I would be walking to the hotel. The Yurakucho station is right across the street from the hotel itself and I have to say that walking around with my suitcase trying to find the hotel wasn’t too horrible since it wasn’t too far away from the station.

The hotel registration desk is set a little far back in the lobby of the hotel (to the left of the big eye sculpture in the lobby) and the hotel elevators are to the right of the hotel registration area. To the left of the hotel registration desk is the concierge desk and the bell desk is to the left once you enter the hotel from the front doors.

When I arrived, numerous people asked to take my suitcase which was surprising as everyone wanted to be so helpful. When helped at the desk, they asked for my name and when I mentioned I was staying with my friend who had already arrived the night before, they said they already knew about me and quickly looked up the room and provided me my key. The service was amazingly top notch.

The room itself was absolutely beautiful. We had a superior room and there was a huge walk-in closet with plenty of space for both of us and our bags. The closet had a vanity along with a nail dryer and safe. There is also a valet box in the closet and you could send your items down to be cleaned and delivered to your room later. Kimonos are provided along with huge fluffy white bathrobes. The spacious bathroom had two sinks and the toilet, of course, was automated. Neither of us used the huge bathtub in the bathroom but the shower was roomy. There was a rain shower head and a removable shower head but I would find out that when I used both at the same time, it was just too much water flowing at me. There is a nice coffee/espresso machine in the room and it was delicious. I usually do not have coffee every morning but for this machine, it was a shame to not do so. The hotel provided turndown service every night and the beds were extremely comfortable. The hotel internet provided was reliable and quick.

I did go use the gym here and it was located on the 6th floor of the hotel. You enter at the spa area and head downstairs (and get a beautiful view of the pool area) to the gym facilities. There are many cardio machines and strength weight machines. They also have dumbbells and yoga mats to use. Cold towels and water is provided along with some fruit for nourishment. I was usually the only one using the gym when I was down there but the staff would periodically walk through to make sure the gym had enough water and was neat.

There is a hotel bar/restaurant located near the top of the hotel named Peter and we went there one night for drinks and the view. It is pretty up there but as being from California, I had to adjust to having people smoke indoors next to me at the bar. Drinks were pricey as expected but it was a low-key atmosphere. For other food in the hotel, there is a restaurant in the lobby to dine at and there is a bakery/cafe on a lower level of the hotel. I stopped by the bakery but did not want anything at the time although the treats looked delicious. There is also a Citibank ATM downstairs and a business center to print items out.

The hotel is across from the Imperial Palace so it’s a good location if you want to run around the area since there are many parks and walking trails right across the street. We walked to Ginza Street from our hotel once night and the Ginza corridor is nearby for many authentic Japanese restaurants.

Overall, I wholeheartedly recommend this hotel as the service, location, and amenities were the best I had experienced. Any of the staff we encountered were very kind and being a business oriented hotel, there was a lot of western influence mingled with traditional culture. Everyone I had encountered spoke at least a little bit of English here so it wasn’t difficult to have help with anything you needed. Stay here and be impressed!

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LilPiggyQT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cavite City, Philippines
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 27 December 2013

Perfect location, amazing ambience, the friendliest staff, the most delicious and sumptuous delicacies, truly incomparable. The Peninsula Tokyo has that grace and elegance and grandeur, truly a remarkable Peninsula trait mixed with genuine Japanese culture and values.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LakbayLoyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 26 December 2013

Across from Imperial palace grounds. Next to the Ginza business district. 2-3 minute walk to the train. All the usual Peninsula amenities. What a place. Expensive but worth it if you can afford it. Even a 7-11 across the street for late night snacks etc for cheap. The pool is nice and the hot tub has a bench in the water that is like a park bench. More comfortable. The work out room has a few dumbells, treadmills and weight machines. Water is provided and nice towels.
They even give a toothbrush with toothpaste down there. Breakfast in the lobby is expensive so I would go out to eat at the many Tokyo establishments. Tsujiki market is only a 15 min walk or 5 min cab ride.

Would highly recommend.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank skidocchicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 18 December 2013

The Peninsula is one of the better appointed hotels in Tokyo. The hotel is conveniently located near all the action spots in Tokyo and you have access to the Hibiya subway station from the hotel’s basement. A walk around the Imperial Palace, nearby, would be worthwhile.
The hotel is delectable with all modern conveniences, even a nail polish remover. The furniture is spacious and comfortable. The bathrooms are spacious and trendy. From the upper floors, you would get a grand view of the Imperial Palace. The food is good, if you specify your requirements. Try the dinner at the 24th floor restaurant.
All in all, The Peninsula’s hardware is great but needs improvement in software.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MelanieLopnor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
52 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 17 December 2013 via mobile

my second stay at the pen - everything is definitely 5 star - from rooms to location. it just feels special! to improve the over experience i suggest focusing on the Concierge offering. just not that friendly and comes across as being rude on occassions.

Stayed December 2013
Helpful?
Thank simonkaka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Macau, China
Level Contributor
205 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
5 of 5 bubbles Reviewed 15 December 2013

This is an outstanding hotel, which I had the pleasure of spending 3 nights at, on business. As other reviewers have noted, the rooms are large, and the separate dressing room is wonderful. It is larger than a couple hotel rooms I have stayed in in Europe. The king size bed was luxurious, as was the bathroom, with his and her vanity units on either side of a large bath. It also featured a separate shower and of course the well-known multi-function toilet.
The electronics in the room take a little getting used to. At night, touch the bedside table, and the control panel illuminates. The air conditioning system features humidity control, as well as temperature. Papers are delivered to a valet box, which illuminates when anything is deposited. This is a great idea, as it minimizes the inconvenience associated with having staff doorknock for pick up and delivery of washing, and shoes to be shined.
The only reservation I have about the property is its Lobby. It is small, and has only two opposed bench seats for people to sit on. The rest of the floor space is occupied by a coffee shop/restaurant, with only a narrow thoroughfare for guests. The hotel does host a lot of weddings, apparently...there were 3 when I was there. It becomes a dysfunctional space when crowded with wedding guests, photographers etc.
Otherwise, everything worked, the hotel was very quiet once you left the Lobby, and the ability to black out the room with electrically-controlled blinds and a hewn solid timber door between the bedroom and the rest of the room was much appreciated. Thoroughly recommended.

Room Tip: The hotel offers smoking rooms, located on floors 10 and 11...and maybe others. If smoking is your p...
See more room tips
  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank greenstOat24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Peninsula Tokyo

Property: The Peninsula Tokyo
Address: 1-8-1 Yurakucho, Chiyoda 100-0006, Tokyo Prefecture
Phone Number:
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Ginza / Tokyo Nihonbashi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Chiyoda
#5 Romantic Hotel in Chiyoda
#6 Luxury Hotel in Chiyoda
#6 Family Hotel in Chiyoda
#6 Business Hotel in Chiyoda
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Peninsula Tokyo 5*
Number of rooms: 314
Official Description (provided by the hotel):
The Peninsula Tokyo offers 314 spacious guestrooms, including 47 suites, five restaurants, a modern lounge bar, two ballrooms, six elegantly designed function rooms, a wedding chapel, a Japanese ceremony room, a fitness centre, The Peninsula Spa, a fleet of Rolls-Royces, Mini-Coopers, and BMWs, and two jewellery shops. Guestrooms are among the largest and most technologically advanced in Tokyo and offer stunning views of the city, the Imperial Palace Gardens and Hibiya Park. Interior designer Yukio Hashimoto, an alumnus of renowned Japanese interior design firm Super Potato, intertwines rich earth tone colours, woods, lacquer, marble and stone with design and functionality to create a luxurious living environment described as "international in design, but Japanese by inspiration." ... more   less 
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Also Known As:
The Peninsula Tokyo Hotel Chiyoda
Peninsula Hotel Tokyo
Peninsula Hotel Chiyoda
Peninsula Tokyo
Chiyoda Peninsula
The Peninsula Tokyo Japan

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