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“Excellent value in Tokyo”

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Hotel Metropolitan Tokyo Marunouchi
Ranked #10 of 75 Hotels / Ryokan in Chiyoda
Certificate of Excellence
Reviewed 22 June 2014

We stayed 3 nights at this hotel and truly enjoyed it. The rooms are a bit small but very well laid out to maximize the space - the views of the city are amazing since the hotel is on the upper floors of a tower. The location, connected to the Tokyo central station, makes it an excellent base from which to tour the city. The staff were extremely friendly and helpful and the breakfast also had a nice mix of western and Japanese items.

  • Stayed: April 2014, travelled as a couple
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2  Thank RuwAnil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 22 June 2014

Rooms are rather small but that you will find everywhere in Japan.
Didn't had any food here except breakfast due the convenient location, there is so much to do in this area. Tokyo station and all its little restaurants and bars are just around the corner
Would definitely come back again here during my next visit to Tokyo.

Stayed: June 2014, travelled on business
1  Thank Marco d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2014

excellent location for reasonable price. Handy queen as well as double size bed for a family of 3 (2 adults + 1 small child). complimentary bottled water is well considered. recommended for fly in/out at Narita airport, as well as good accessibility, so much more choices of restaurants/cafes/shops around this hotel compared to the one around the airport. many places within 2min walking you can get some light breakfast as well. Their staffs are very polite and helpful, once after a long flight (with small child), we came in around noon, way too early for check-in but they have arranged our room ready right away. we choose this hotel ever since before/after our flight. BUT room with view is highly recommended, the window is facing inside and somewhat depressive. few thousands yen extra is worth of upgrade the room to with view.

Room Tip: room with view is highly recommended as room without view is somewhat depressing
  • Stayed: June 2014, travelled with family
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3  Thank Maho N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2014

I stayed in this hotel from 6/1 to 6/4 for 3 nights, had a room with view and a queen bed. Room is cozy, big window with Tokyo city view was nice to wake up to. Bed is comfy, I usually like hard bed, and the bed here was a little soft for me but still nice. Room is very clean, bathroom was small but with everything that you'd need, Japanese toilet is great!
Hotel staffs are very nice and polite, speak English. I didn't know if I should tip the bell-boy, he took us to our room and showed the hotel to us while carrying our heavy luggage, since we just got off the flight and had no Japanese currency, we tipped him with USD, but later I asked my Japanese friend, she told me there is no need to tip, some people even found it offensive, I hope that bell-boy didn't think we were rude.
We checked out on 6/4, and the hotel was nice enough to hold one of our luggage for us for few days, we came back on 6/8 for one night, by the time we re-checked in, our room was already ready and the on-hold luggage was in the room waiting for us. This time we got a smaller room with no view, but still cozy, clean and quiet.
Hotel is right next to the Tokyo Station, there are tons of restaurants and shops in the Tokyo Station. Hotel rate is not cheap, but not expensive if you compare with other hotels in the same area, the room and the service are worth the $.
If I visit Tokyo again, I will def. stay here again.

  • Stayed: June 2014, travelled as a couple
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Thank shirley c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2014

Directly outside the train station with the hotel reception on the 27th floor and all rooms above so fantastic views. Very clean neat and wonderful beds after a 14 hr flight and 1 hour train trip! Staff was wonderful as we checked in very late at night and we had attentive service with them showing us how to work the shades to pointing out various buildings and sights from our magnificent view & free water! Didn't eat here but loved the model train at reception and the lobby was beautiful. I recommend this hotel. We stayed here on 2 different occasions and will again.

  • Stayed: June 2014, travelled on business
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Thank 59galtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2014

Stayed here for 1 night, was supposed to be 5.

Positives:
- modern, new
- right next to Tokyo station
- friendly bellboy

Negatives:
- certain concierge staff member that checked us in was extremely unfriendly and completely unhelpful when we ran into a problem. Did not even crack a smile and did not even bother to help us out, or make even the tiniest suggestion. Was left completely unsatisfied with the level of service here. Perhaps you should reconsider your career mate.
- reception area and hallways very dark at nighttime

Overall: due to our bad experience would never consider this hotel again. Got deceived by the pictures here and ended up getting rooms with standard/no views.

  • Stayed: April 2014, travelled with friends
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3  Thank Navyroses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2014

This hotel is literally a few steps away from Tokyo Central Station, so is handy for access to Shinkansen (bullet trains), express to Narita airport & several subway & JR lines. It is new & beautifully appointed, but the best thing is that reception is on 27th floor & rooms are above, so all rooms have a spectacular view over Tokyo. The bar/dining room also has a wonderful view. Breakfast was excellent with a good range of western & Japanese choices.Staff were attentive & helpful & the room (queen size bed) had plenty of space for us and our luggage. We spent the last night of our trip here, but I would definitely stay here again if I was visiting Tokyo & be happy to stay longer.

  • Stayed: May 2014, travelled as a couple
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1  Thank AlisonCoffsHarbour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Metropolitan Tokyo Marunouchi

Address: 1-7-12 Marunouchi, Chiyoda 100-0005, Tokyo Prefecture
Phone Number:
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Ginza / Tokyo Nihonbashi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#9 Family Hotel in Chiyoda
#9 Romantic Hotel in Chiyoda
#10 Luxury Hotel in Chiyoda
#10 Business Hotel in Chiyoda
Price Range: £170 - £299 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Metropolitan Tokyo Marunouchi 4*
Number of rooms: 343
Official Description (provided by the hotel):
Hotel Metropolitan Marunouchi, located in central Tokyo, is surrounded by many appealing area attractions including the leafy and historic Imperial Palace and the Ginza shopping district. Additionally, the hotel's location in Marunouchi continues to offer new style, and the historical Nihonbashi area is widely beloved by edokko-Tokyo natives.Both business and leisure guests can take advantage of the hotel's convenient location adjacent to the Tokyo Station, providing the best access to transportation throughout Tokyo and Japan for your business and leisure travels.With high quality service, high grade interior and the latest facilities, this Tokyo budget hotel provides comfort that is one notch above the competition. ... more   less 
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Also Known As:
Hotel Metropolitan Marunouchi
Hotel Metropolitan Tokyo Marunouchi Japan

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