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“Excellent service, rooms, and location” 5 of 5 bubbles
Review of Courtyard Tokyo Ginza Hotel

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Courtyard Tokyo Ginza Hotel
Ranked #7 of 90 Hotels / Ryokan in Chuo
Certificate of Excellence
Derby, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
“Excellent service, rooms, and location”
5 of 5 bubbles Reviewed 29 March 2009

Booked this hotel as a 3 night stop over. Read trip advisor reports after booking so were a little concerned regarding comments on poor English and small rooms ect.
This being our first trip to the Far East were not sure what to expect but found staff to be exceptionally helpful and no problems with them speaking English, to the extent that they sorted a problem out with a tour company that had nothing to do with the hotel and they even got us a refund! Very helpful as we do not speak Japanese!
Rooms clean and modern, we had no problem with room size or luggage storage and we were travelling for 8 weeks so not exacly travelling light. Husband is over 6ft but had no major problem with shower height, the Japesese toilets are interesting just make sure you press the right buttons!
If you have your laptop then free WIFi available in reception area and Business centre where they also have UK language keyboards.
Buffet breakfasts set us up for the day. Being in the Ginza district some of the Restaurants are very expensive-choose carefully. Shops amazing Generally found the Japanese helpful if they see you with a map looking confused someone tried to help even if they could not speak English.
Great hotel and location

  • Stayed October 2008, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank blulist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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859 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (95)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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  • Turkish first
  • Any
English first
toronto
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 22 March 2009

I have no complaints! Everything was incredible. I cant comment on the price, it was a paid business trip. I loved every minute there. Amazing service. Easy walk to subway, or anywhere.

  • Stayed January 2009, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank joanne333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai
1 review
4 of 5 bubbles Reviewed 27 February 2009

The hotel is in a great location in Ginza for high-end browsing/shopping and great for people watching!) It is very close to the metro for easy access to the rest of Tokyo. It was spotlessly clean and the key controlled lifts give extra security although probably not required in Tokyo. The staff are, as in most cases in Tokyo, very polite and helpful. Minor inconveniences: I failed to work out how the 'kettle' worked and despite requesting a double/queen bed, was given a room with twin beds. Good size twin beds but still disappointing for a romantic getaway. (Take your own Lan cable if you're going to need internet access.)

  • Stayed February 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ShanghaiBelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
68 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed 17 February 2009

The hotel is very clean - rooms are a bit small but if you don't have a ton of luggage, you'd fit just right. The furnishings are modern, the toilet had that hi-tech Japanese thing. Location is ok, it's about 5-10 mins walk to the subway station, and about the same to get to Ginza. Overall, I'd say that it was a good deal for money since the other hotels with better locations are either too small or too expensive.

  • Stayed August 2008, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Belly2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palo Alto, CA
Level Contributor
71 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 bubbles Reviewed 28 January 2009

This was my first stay at the "Courtyard" in Ginza, but I will definitely stay here again. Other reviewers covered most of the basics, so here are some additional notes from a veteran of the Marriott chain.

First, your taxi driver is not likely to know where (or what on earth) the Courtyard Ginza is. Most Tokyo residents, including cab drivers, still know this hotel as the "Ginza Tobu." In April 2007, this hotel was converted from Renaissance Ginza Tobu to a Courtyard.

Second, don't expect your standard Courtyard room layout. There is no "courtyard" to be found in this high-rise hotel, and it is actually a full service hotel, complete with two restaurants and two (or three) lounges! The lobby decor is quite upscale, but the corridors and room furnishings are rather pedestrian. I do not know why the hotel didn't pass muster with the Renaissance quality assurance people, but it has all the standard amenities found in a smaller Marriott hotel. The only practical difference between a Marriott/Renaissance and this hotel is the cheaper fake wood paneling used in the furniture. For most people, it won't make a difference.

Don't pay attention to complaints about small room sizes. This ain't Texas! It's Tokyo, and the rooms are above average size for Tokyo hotel rooms - so, go ahead and lower your standards ;-). Sure, the bathrooms are rather Lilliputian, but I've stayed in Marriotts in the US with similar-size bathrooms. It's workable.

The beds are comfy, the rooms are impeccably clean, and the task lighting in the rooms is superb. One could easily perform emergency surgery under these lights. Given the Ginza location, the rooms are exceptionally quiet.

The location is excellent - only a short walk to the Higashi-Ginza metro station or a 10-minute walk to the Shimbashi JR station. Note that the Higashi-Ginza metro station is not an easy place to navigate with luggage - several narrow staircases and a relative lack of signs in English compared to your average Tokyo subway station. If you are not in a hurry, I recommend walking over to the Shimbashi JR station, which is far more central and easier to navigate. Nevertheless, the Ginza area is very safe and pleasant. Note for Nikon photographers; the Nikon gallery is only a block away from the Courtyard! There are also two Starbucks coffee shops within a few blocks, which look quite authentic except for green donuts!

The staff is courteous and professional. The restaurants, as others pointed out, are way too expensive and probably not worth it. My only disappointment with the hotel is the "western" breakfast buffet in the Italian restaurant. The buffet is rather disappointing, with a bizarre selection of items reminiscent of a Coneheads sketch. If you have a breakfast coupon at this hotel, do yourself a favor and eat at the Japanese restaurant instead. They do serve a delicious Japanese breakfast (just skip the natto unless you're a fan of eclectic food items like lutefisk).

Overall, the Courtyard in Ginza is a good value for the money (especially given the location), and I will not hesitate to stay here again.

  • Liked — Location
  • Disliked — Restaurant prices
  • Stayed January 2009, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank Mooneydriver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, TX
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 bubbles Reviewed 23 January 2009

Stayed here for 4 days at the start of the Asia trip. Overall, excellent service from the front desk, to concierge, to housekeeping.
As everyone else has mentioned before, the room and bathroom are small by US standard.. very SMALL. but they sure make up for it in cleanness and well use of the limited space.
We took the direct bus service from the airport (drop off in front of the hotel) and pick up directly from the hotel to airport.
There are lots of small restaurants around the hotel in the Ginza district, but with our very limited Japanese, we couldn't read any of the menus so just relied on whatever the chef/owner brought us.. all delicous nonetheless.
As an alternative, go out the hotel front door and walk to the right, continue walking until you come to the train station, there's an awesome huge grocery store that served cooked food (and everything else you might need), just point to the food you want and you shall get it in a very nicely packaged to-go box.

Stayed April 2008
Helpful?
1 Thank UTLonghorn2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Jose
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 January 2009

We stayed here during our last night of our 12 days trip in Japan in April of 2008 and it was the best hotel we stayed at!

We actually used our Marriott points to stay here so it didn't cost us anything. That's why we didn't really have high expectations for this place, even though the hotel pictures on the website was very nice. Usually hotel websites show you the best room of the house and when you check in, the room looks nothing like the pics. This was definitely not a typical Courtyard Marriott.

This was definitely not the case for this hotel. Japan hotel rooms are typically pretty small in size (of course this depends on which hotel). This hotel was really roomy and the decor was really modern. It's in a pretty good neighborhood and the shopping district is within walking distance.

Like most Japan hotels and rest of Japan, it was super clean.

I would definitely stay here again and I highly recommend it to everyone!

  • Liked — the room was super comfortable and nicely decorated!
  • Stayed April 2008, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank cynthiac78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Tokyo Ginza Hotel

Property: Courtyard Tokyo Ginza Hotel
Address: 6-14-10 Ginza Chou-Ku, Chuo 104-0061, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Chuo > Ginza / Tokyo Nihonbashi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#5 Romantic Hotel in Chuo
#5 Family Hotel in Chuo
#8 Business Hotel in Chuo
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Courtyard Tokyo Ginza Hotel 3.5*
Number of rooms: 206
Official Description (provided by the hotel):
Business-oriented Hotel situated in heart of Tokyo's commercial center. ... more   less 
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Also Known As:
Courtyard By Marriott Tokyo Ginza Hotel Chuo
Courtyard Tokyo Ginza Hotel Japan
Courtyard Hotel Chuo
Chuo Courtyard

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