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“Dont Stay Here If You Need Decent WiFi”

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Tokyo Bay Ariake Washington
Ranked #9 of 33 Hotels / Ryokan in Koto
Highland, Maryland
Level 6 Contributor
258 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
“Dont Stay Here If You Need Decent WiFi”
Reviewed 17 October 2013

The hotel is ok in terms of reasonable cost for a very small room -- typical in Tokyo. It is close to the conference center, walking distance, and that's nice. There are several OK restaurants on the lower floors. Train stations nearby. But the wifi is terrible. It works for a while, then doesnt, I disconnect, reconnect, that helps for a short time, and then the cycle resumes. it makes it really difficult to be productive while in the room.

Room Tip: Ask for view of the bay
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  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank richard_traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YT1974TY, お客様担当マネージャー at Tokyo Bay Ariake Washington, responded to this review, 23 October 2016
We sincerely thank you for using our hotel and are terribly sorry for inconvenience.
Sometimes we check Wifi connection with vendor in order not
to be inconvenience.
So We hope you will visit us again
.

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555 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
india
Level 5 Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 13 September 2013

Amazing,y cheap for tokyo standards... But quite bad location...the area sleeps by 9 & shuts down by 930pm. The restaurants even close by 9 & by 10 on weekends... Huge hotel... Nice view of bay from room... Poor breakfast. Good fr people with business at tokyo big sight...can walk into the venue...

Stayed September 2013, travelled on business
Helpful?
2 Thank royvm1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YT1974TY, お客様担当マネージャー at Tokyo Bay Ariake Washington, responded to this review, 23 October 2016
Thank you for coming to our hotel and your valuable comments.
we accept chcek in 24 hours, however, as you said resuaurant close at 9-10PM.
one of the popular city is located in next station fortunately, so we introduce there even midnight.
We hope you will visit us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 31 August 2013

The view is nice in the night for the fact it is located at the Tokyo Bay. Room is that of a standard business hotel with all the necessary amenities.
It not exactly a convenient places unless you are planning to visit specific places for the next day.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Le Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YT1974TY, お客様担当マネージャー at Tokyo Bay Ariake Washington, responded to this review, 23 October 2016
Thank you for choosing our hotel.
We would like to make some good idea for foreigner guest.
We will continue to practice diligence.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 August 2013 via mobile

Not really good value for money, you can do much better for the price. Seemed to be packed with seedy salary men when we were there, vomitting drunks included and creeps seemingly taking an interest in my 5 y.o. daughter! Level of service is quite low. The design of the lobby area and reception desk is ghastly, and the room decoration is also very humdrum. Towels in bathroom had an unpleasant odour. The bathroom door lock did not work. Only positive was the free WiFi and Disney shuttle bus.

Helpful?
Thank Andrew M
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
YT1974TY, お客様担当マネージャー at Tokyo Bay Ariake Washington, responded to this review, 23 October 2016
We sincerely thank you for using our hotel and are sorry to have caused you such inconvenience.
We will continue to concentrate on cleaning our hotel more.
Also we try to think our decoration brightly to have guest felt convenient and happy.
We are waiting for the next time you come.
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Level 3 Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 22 July 2013

Stayed in Tokyo Bay Ariake Washington hotel for a business visit to Tokyo.
Liked:
1. Location - plenty of open space which you will appreciate the worth once you are in downtown Tokyo. Also, few decent restaurants and mini marts nearby.
2. Service - Amazing but it's typical for Japanese culture, warm & friendly.
3. Food - Not much options in the hotel, breakfast and buffet is decent. McDonalds nearby and few restaurants behind.

Dislike:
1. Didn't like storing my clothes in drawer.
2. Room: Small and everything inside the room has instruction labels pasted in Japanese & English with TV being mainly Japanese channels. Bathroom is too small as well.
3. Laundry - How can I hotel expect guests to bundle their clothes & deliver to the reception for laundry? Once there, the staff will open your bag and count clothes in the main reception area of the hotel!!
4. View - Had a building opposite to mine, so pls ask for the outer side of the hotel.
5. No pool or gym.

Room Tip: Choose rooms with good views, ask for it. Make sure to have your dinner early as restaurants close...
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  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank It55id
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YT1974TY, お客様担当マネージャー at Tokyo Bay Ariake Washington, responded to this review, 23 October 2016
We sincerely thank you for using our hotel and your valuable comments.
we try to change some labels in also English for foreigners and improve how to do
laundry to be convenient more.
We will continue to concentrate on improving our hotel.
We hope you will visit us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sacramento, California
1 review
Reviewed 10 July 2013

This hotel is dirty with uncharacteristically poor service. Our bed linens had blood stains and the staff would only accomodate us by letting us move a bed from a nearby smoking room. Check out time is 10 am with a 500 yen charge per person per hour if you are not out by then. The staff have pleasant demeanors but have no knowledge about the surrounding Odaiba property, they can only tell you what they can search for on their computer. They told us the nearest restaurant was 2 subway stops away, neglecting the restaurant in the hotel or at the nearby train station. They would not let us make local phone calls or send outgoing mail from the front desk. It appears the staff have no ability to think for themselves, resulting in a very low level of customer service. The lobby area was more like a bus depot and nearly as dirty. Maybe we caught them on a bad day, but if I were traveling alone, I would have walked out and paid twice as much to stay somewhere else.

Room Tip: stay somewhere else
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  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JASac32999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YT1974TY, お客様担当マネージャー at Tokyo Bay Ariake Washington, responded to this review, 23 October 2016
Thank you for choosing and are terribly sorry for inconvenience.
We have checked severity all staff to not happen it again and will continue to concentrate on improving our hotel.




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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Koto hotels

Auckland
Level 4 Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 29 June 2013

The best feature of this hotel is the undercover walkway all the way from the rail station.The.Rooms are small but very clean.The basement area is close to a mini mart and several reasonably priced restaurants offering a wide selection of dishes. Its also close to the 45 storey Tokyo Metropolitan Governemnt Building which offers a free view of the city 202 meters up. Amazing views to be enjoyed either in the daytime or the evening.The Tokyo Shinto Meiji Shrine is within walking distance. At this park there is an amazing display of Iris flowers in varying colours which are in full bloom in June.Its quite spectacular how the flowers are growing in water not soil.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RonicaAuckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YT1974TY, お客様担当マネージャー at Tokyo Bay Ariake Washington, responded to this review, 23 October 2016
We are so glad to hear that.
As you said, our hotel is located in good place where is easy to access from train
bus and close to station.
wirting of location, We also have shuttle bus which goes to Disney Resort.
If you have chance to come to our hotel again, we highly reccomed you to tuse
this bus.
We hope you will visit us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Tokyo Bay Ariake Washington

Property: Tokyo Bay Ariake Washington
Address: 3-7-11 Ariake, Koto 135-0063, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Koto
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #9 of 33 Hotels / Ryokan in Koto
Price Range (Based on Average Rates): £
Hotel Class:3 star — Tokyo Bay Ariake Washington 3*
Number of rooms: 830
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Also Known As:
Tokyo Bay Ariake Washington Hotel Koto
Tokyo Bay Ariake Washington Koto
Tokyo Bay Ariake Washington Japan

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