I booked this hostel via hostelworld.com. I was in Yamagata before Tokyo. Wanted to extend my stay in Yamagata hence I called Mayflower to change 4 nights to 3 nights. The old man who answered couldn't really understand English. So I asked my Japanese friend to email them but no reply from them. When I arrived in Tokyo Roppongi, I found the hostel at a quiet and dark corner. It looked more like an apartment. No reception, no staff and not a single human in sight. I took the elevator and searched floor to floor. On the 7th floor the doors opened to a pitch dark crime-scene-perfect storeroom! Searched the common lounge and no one was there. I was alone (female) and lugging my luggage. What kind of place is this? I asked a passerby to help me call. Same old man answered and said he got no record. The staff apparently work from an office I think. Check in is at 8pm latest. I was there at 8.30pm. So what? If the guests encounter problem after 8pm, who can they look for? And the main gate was open, any psychopath could just walk in! In the end I had to go through the stress of searching for another hostel. Not recommended. Don't be deceived by their website photos.
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- Also Known As:
- Roppongi Mayflower House Tokyo, Japan