Hyatt has been one of my favourite hotels for its great service and excellent ambience. I was greeted and received top service like a VIP. My room was a large suite and of course I think it is a bit over the top since I stayed alone. However, no complains there! The room service was pleasant. Since I can't eat meat and halal food was quite impossible to get around here, the chef tried his best to cater the food according to my needs.
There was no problem with the staffs. Good proficiency in English and very friendly with tourists. They have no problem recommending me the best tourist spots that was close to the hotel and also suggested for me to try Kusatsu Onsen (hotspring) and how to get there. Obviously, I am a happy tourist and with this kind of service, I would be happy to travel alone again and return for another stay in this hotel.More
- Free Wifi