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“Luxury tokyo style”
Review of Conrad Tokyo

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Conrad Tokyo
Ranked #1 of 111 Hotels / Ryokan in Minato
Certificate of Excellence
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Luxury tokyo style”
Reviewed 23 November 2013 via mobile

Have just returned from a food and shopping fuelled trip to tokyo with my family. The hotel was superb in every way and I would highly recommend. Take a deal including breakfast as it well worth it. Will look forward to staying there again

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel R, Heinrich Grafe - General Manager at Conrad Tokyo, responded to this review, 25 November 2013
Great to hear your comments and we are pleased that you enjoyed your stay with us.
We value our customer’s opinions about us to serve you in any better way. So should there be anything that we can do to make your stay more comfortable and enjoyable, please let us know.
I certainly look forward to welcoming you back to the Conrad Tokyo soon. Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (418)
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Utrecht, The Netherlands
Level 3 Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 19 November 2013

Stayed in this hotel during a conference.

This hotel is one of the best hotels I have stayed in so far, this was mainly caused by the lowered rate as part of the conference (the rack rate would have been substantially higher and thus you would expect a very high standard from this hotel).

Check in and welcome by the reception was very good. English is always a bit of a challenges, but I was quickly directed to a check in staff member with good English. Check in procedure was quick and efficient.

The room was huge, which was unexpected for Tokyo standards. Floor to ceiling windows, a large desk, a large couch, huge bed and even bigger shower/bathroom. Everything was clean and meticulously organized as you would expect in Japan. A nice touch was the fact that the mini bar consisted of both normal drinks as well as a special section with special whiskeys (unfortunately significantly overpriced).

Breakfast was included and the breakfast buffet had plenty of choice. On top of this there was a selection from the á la carte menu. Quality and selection were very good. As the lobby floor/restaurant floor is on the 28th story the view is spectacular.

Locating the hotel is a bit of a challenge. Obviously the easiest is to take a taxi, but if you do take public transport finding the entrance on this multi level pedestrian labyrinth is a challenge (no tips I can give you there....hope you can find an English speaking local who can direct you).

There was lots of construction going on in the neighborhood, so there were plenty of detours. There is lots to do in the neighborhood and the fish market is within walking distance.

All in all an excellent hotel (although a little pricy)

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Greenx3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel R, Heinrich Grafe - General Manager at Conrad Tokyo, responded to this review, 25 November 2013
What great feedback we have received here – thank you!
We are pleased to hear that you had a fantastic stay with us at the Conrad Tokyo.
Great to hear that you liked our large guest room and the magnificent view over Tokyo Bay.
I'm very proud to hear that our team took good care of you and I can assure you that I will share the good comments with them. For us its always important to hear what our guests thinks in order for us to improve and we will continue doing so in the future.
Come back soon and we look forward to serving you again, hopefully in the not too distant future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berkeley, California
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 17 November 2013

We stayed at the Conrad for two nights and loved it. Our room "only" had city views, rather than views of the bay and park, but those were still arresting by day or night. Our room was very large by Tokyo standards and flawlessly equipped. We signed up for the executive lounge, where we had wonderful breakfasts; the later-afternoon appetizers were an excellent selection from the restaurants below and, for us at least, enough for dinner. The staff is extremely helpful and friendly, giving five-star personal service with a smile. Regardless of whether you're just arriving after a long flight or an exhausting business meeting, you'll be pampered and leave refreshed. As long as I can afford it, this is my Tokyo hotel!

Room Tip: City view rooms are wonderful, no need to spend more for bay views, which you can enjoy from the lob...
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Europefan11111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel R, Conrad Tokyo at Conrad Tokyo, responded to this review, 19 November 2013
Delighted to read your fabulous comments.
Great to hear that you thoroughly enjoyed the magnificent view overlooking the Tokyo Bay, our guest room, the Executive Lounge facilities as well as other facilities and service we have to offer.
Thank you again and we all look forward to welcoming back in the not too distant future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 November 2013

Conrad Hilton tokyo is in a great location with easy access to the metro and monorail and sites such as the fish market and Ginza shopping. Recently stayed there for 12 days on business and found the hotel to be perfectly sited for business needs and relaxation. Room is large and comfortable for a long stay and staff are attentive. Great fitness center as well.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Conrad Hotels & Resorts

Helpful?
1 Thank Charmaine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel R, Heinrich Grafe - General Manager at Conrad Tokyo, responded to this review, 25 November 2013
Thank you for the fabulous comment.
It is our greatest pleasure to know that you have enjoyed your stay.
We all appreciate your kind comments about our staff and our convenient location.
This will be shared amongst all the management and the staff.
Thank you for your great comments and we look forward to welcoming you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madison, WI
Level 4 Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 15 November 2013

This hotel is almost flawless - probably the nicest hotel I have stayed at. The service, food, cleanliness, attention to detail, and beauty of the hotel are amazing. The fitness facilities are well-stocked (there was a note that said you couldn't have an exposed tattoo in the spa, however, I'm not sure how that is enforced?), and the pool is beautiful.

The rooms are very nice and are stocked with virtually everything you could need. The remotely controlled room-darkening shades were the best - I want to get them for my home!

I'm not very familiar with Tokyo, so I can't speak to how conveniently located it is, however, it seems to be right downtown - minutes from the bus/train transfer and probably a 5-10 minute drive from the Ginza district.

The hotel lobby could be difficult to locate - especially if you're not a native speaker, however, the people who work there are extremely polite and overly willing to help.

I only ate breakfast at the hotel, but the selection was fantastic, and the taste was amazing! I don't often leave a hotel on a business trip with a full stomach in the morning!

I hope I have the chance to stay here again!

  • Stayed September 2013, travelled on business
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank letahaas4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel R, Conrad Tokyo at Conrad Tokyo, responded to this review, 19 November 2013
What great feedback we have received here – thank you!
We are pleased to hear that you had a fantastic stay with us at the Conrad Tokyo.
We would like to also thank you for all of your nice comments about our hotel and also the valuable information for the other customers.
We value our customer’s opinions about us to serve you in any better way. So should there be anything else that we can do to make your stay more comfortable and enjoyable, please let us know.
Come back soon and we look forward to serving you again, hopefully in the not too distant future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ridgewood, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 November 2013

Stayed once again at the Conrad in Tokyo in November 2013. The service is always exceptional, the hotel beautiful, and the stay in the room calming and luxurious. A convenient location and miles to my frequent flier program are icing on the cake.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Conrad Hotels & Resorts

Helpful?
1 Thank Bridget P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel R, Conrad Tokyo at Conrad Tokyo, responded to this review, 17 November 2013
Thank you for the fabulous comment.
Glad that you came back to visit us again and we are very excited to hear that you had such a wonderful stay with us.
Come back soon and we look forward to serving you again, hopefully in the not too distant future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 12 November 2013 via mobile

The Conrad is very well located, and have great views over the park and bay. We stayed at the end of a two week trip around south Japan and it was by far this best stay of our trip! Very professional and accommodating staff and a few really nice personal touches made us feel very welcome. We will definitely go back again.

Stayed November 2013, travelled as a couple
Helpful?
1 Thank MikeyB243
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel R, Conrad Tokyo at Conrad Tokyo, responded to this review, 17 November 2013
Thank you very much and we are happy that you had an enjoyable stay with us.
We all appreciate your kind comments about our staff and our convenient location. This will be shared amongst all the management and the staff.
I certainly look forward to welcoming you back to the Conrad Tokyo soon. Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Conrad Tokyo

Property: Conrad Tokyo
Address: 1-9-1 Higashishimbashi, Minato 105-7337, Tokyo Prefecture
Phone Number:
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Odaiba / Shiodome / Shinbashi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Minato
#1 Family Hotel in Minato
#1 Business Hotel in Minato
#1 Luxury Hotel in Minato
#1 Romantic Hotel in Minato
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Conrad Tokyo 5*
Number of rooms: 289
Official Description (provided by the hotel):
Welcome to the Conrad Tokyo hotel, where legendary Conrad excellence meets the calming and inspiring design of modern day Japan. The Conrad Tokyo hotel is conveniently located just 5 minutes from the famous Ginza Shopping Street. Stay in contemporary luxury at the Conrad Tokyo. All 290 guest rooms and suites boast minimalist Japanese design, the latest technology and panoramic views over Tokyo. ... more   less 
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Also Known As:
Conrad Tokyo Hotel Minato
Conrad Hotel Tokyo
Conrad Hotel Minato
Minato Conrad
Conrad Tokyo Japan

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