Rooms appear well used. Even though they are modern, they look like they have been knocked about. The Staff doesn't seem to be as well trained to give service as their other Conrad Asia counterparts.
Children dominate the Executive Lounge. Perhaps it should be renamed Children's Playground with snacks instead of Executive Lounge. Staff of Executive Lounge are more interested in playing with the children than attending to the service of adult guests.
Given the high price of hotel, it didn't meet standard. Even through I am a Hilton Diamond member, it is unlikely that I will return to this hotel on my next trip.More