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“Impeccable business hotel”
Review of Conrad Tokyo

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Conrad Tokyo
Ranked #1 of 110 Hotels / Ryokan in Minato
Certificate of Excellence
Brussels, Belgium
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Impeccable business hotel”
Reviewed 11 December 2013

It is hard to fault the Conrad for a business trip to Tokyo. The guest rooms are truly excellent. From my vantage point on the 31st floor I had a stunning view of the city skyline, and the picture window and wall-to-wall window seat provide the maximum opportunity to enjoy it.

The bathroom is large, stylish and very well stocked, with large walk in shower and separate bath, and more towels and toiletries than you can shake a stick at. The crisp, cotton night-shirt provided each night was bliss.

Standards of service were predictably high, as was the quality of the food. And although it is located in a business-heavy neighborhood the Conrad would also work well for tourism - there's a station 2 minutes walk away; Ginza is easily walkable; and the fish market is on your doorstep if you fancy the 4am start to experience the auction.

Room Tip: Ask for a room overlooking the gardens and the water for the best views.
See more room tips
  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Mike1066188644
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel R, Heinrich Grafe - General Manager at Conrad Tokyo, responded to this review, 13 December 2013
Thank you for the fabulous comment. We are happy that you were delighted with your stay.
Great to hear that you liked our spacious guest room and the stunning view over Tokyo Bay from your room.
We are so happy that you had a great stay with us.
I certainly look forward to welcoming you back to the Conrad Tokyo soon. Thank you again.
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English first
basel, Switzerland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 December 2013

Stayed in Tokyo 5 days . The hotel is well situated, has easy access to Shimbashi train station and tube network. High standard , it is a a place to go without too much hesitation if you are in business or leisure , in couple or alone. Great services. Good ratio price / services.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Conrad Hotels & Resorts

Helpful?
2 Thank Stephane N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel R, Heinrich Grafe - General Manager at Conrad Tokyo, responded to this review, 13 December 2013
What great feedback we have received from you!
The team and I are delighted to hear that you had such an enjoyable stay here at the Conrad Tokyo.Thank you so much for your compliments on our service and facilities.
Come back soon and we look forward to serving you again, hopefully in the not too distant future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doncaster, United Kingdom
Level Contributor
217 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed 9 December 2013

Great rooms, great views and the costs that go with it, the only place that charged a "service charge" for a meal- shame on you Hilton! My only gripe with this hotel is if your going to set the standard for service high and then charge for it you have to get it right, you serve whisky in a tumbler not a wine glass and if a guest says they don't want ice you don't put it in!
Staff were helpful and willing to try their best with little requests that make such a difference when your away like early breakfasts.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stephen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel R, Conrad Tokyo at Conrad Tokyo, responded to this review, 13 December 2013
Delighted to read your fabulous comments.
I'm very proud to hear that our team took good care of you and I can assure you that I will share the good comments with them. For us its always important to hear what our guests thinks in order for us to improve and we will continue doing so in the future.
Thank you for your great comments and we look forward to welcoming you back soon!
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Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 December 2013 via mobile

Great place to stay with nice executive lounge . Great location as well. We enjoyed breakfast , light snacks and drinks at the lounge. It is close by the metro stations and a nice walk to fish market. Staff is very friendly. I am a hilton diamond and received an upgraded room with lounge access .

  • Stayed April 2013
    • Value
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Helpful?
1 Thank Cajunturkey1313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel R, Heinrich Grafe - General Manager at Conrad Tokyo, responded to this review, 9 December 2013
What great feedback we have received here – thank you! We are pleased to hear that you had a fantastic stay with us at the Conrad Tokyo.
Great to hear that you liked our spacious guest room and the stunning view over Tokyo Bay from your room.
Your comments concerning our staff are also gratifying, and I have passed on your positive remark to the team, which will act as a well deserved motivator to achieve more superior performance.
Thanks again and we look forward welcoming you back on your future travels to Tokyo.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Australia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 December 2013

The spaciousness and fabulous view over the bay meant that we had trouble leaving the room even though we were supposed to be heading out to dinner at the New York Grill for a Lost in Translation experience. What we got there was a moving 5.5 earthquake experience but that's a whole other story of its own! This hotel was comfortable and the service was terrific and friendly. We mastered the nearby metro and zipped all over Tokyo. Coming back to our room each day was such a pleasure.

Room Tip: Choose a Bay View room for sure
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Concertoinn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel R, Heinrich Grafe - General Manager at Conrad Tokyo, responded to this review, 9 December 2013
Thank you for your great feedback. We are so happy to hear that you had an enjoyable stay with us.
Great to hear that you liked our large guest room, the magnificent view over Tokyo Bay and the breakfast. We look forward to welcoming you back in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 2 December 2013

We stayed 4 nights in a King Room City. We were offered an upgrade Y3000 per night (excluding taxes) for Bay View but we declined it. You might be interested so bare in mind and ask. The first thing that hits you when you enter the room is that it is very large by Tokyo's standard. Nicely renovated room with a wooden theme. The view outside was nice and sometimes with City views you may have a building short distance right next to you but it wasn't the case here. It was great to find 2 chaise lounges right next to the window. The window curtains, window blinds and bathroom blinds are all electronically controlled. There's even a Bluetooth radio alarm clock although the sound from my iPhone was thin. Better than nothing. The bathroom is large and gorgeous and has a separate bathtub and shower room. The King Size bed was extremely comfortable

In terms of location the hotel is probably at least 10 mins away from anything interesting. 10 mins walk to Ginza, 10 mins walk to Hamarikyu Gardens, 15 mins walk to Tsukiji Fish Market and 20 mins walk to Tokyo Tower

We wouldn't recommend the Tsukiji Fish Market. It's not designed for tourists and it's very narrow and busy with fishmongers working. The famous Daiwa Sushi can be found here but beware the queues are long. We couldn't wait so blindly tried another sushi place and it was expensive and wasn't very good. We wouldn't recommend going anywhere other than Daiwa (or perhaps other recommended sushi bars from Conrad Tokyo?) as they are potentially tourist traps

In Hamarikyu Gardens look for a pier where you can catch a boat to Asakusa. Here you can visit the Senso-ji

Whilst walking around Conrad Tokyo, towards Tokyo Tower, we stumbled across an area just west of Shinbashi. This was an interesting area with many small traditional Japanese shops, bars and restaurants. Streets are narrow and tightly knitted together

Probably the best way to get to Conrad Tokyo from the airport is the limousine bus. You can find the bus timetable on the Conrad Tokyo website. However, the bus visiting Conrad Tokyo is quite limited and runs every hour. It maybe quicker if you actually catch the bus to Tokyo Station (runs every 15 mins) and then cab it (10 mins) to Conrad Tokyo from there (about Y1500). Don't forget to get Conrad Tokyo written in Japanese for taxi drivers as they speak little or no English

We tried Kazahana restaurant in Conrad Tokyo. We tried Kaiseki because we were thinking it would be hard to try this type of dining outside of Japan. The food and service was very good but we feel it was quite expensive. However, though, what an experience to try our first Kaiseki and you won't come away still hungry!

Conrad Tokyo may seem on the expensive side but when you factor in the service, location, spacious rooms and overall experience it is definitely recommended. We wouldn't hesitate to put Conrad Tokyo on our shortlist next time in Tokyo

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Stanley2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel R, Heinrich Grafe - General Manager at Conrad Tokyo, responded to this review, 9 December 2013
Thank you for your great feedback. We are so happy to hear that you had an enjoyable stay with us.
Great to hear that you liked our spacious guest room and enjoyed the spectacular bathroom.
Yes, we are located right above the subway station called Shiodome on Oedo Line and within walking distance to the famous Ginza shopping area. Glad that you appreciated our location!
Thank you again and we all look forward to welcoming back in the not too distant future!
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Los Angeles, California
Level Contributor
175 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed 28 November 2013

2nd time staying here this year and its a great hotel. Central location is fine for walking, visiting the fishmarket (be sure to smuggle some fresh wasabi root home from one of the small produce vendors in the fishmarket). Rooms are huge for Japan at 520 square feet with spa-sized bathrooms. Great technology in the room to control drapes, blinds lights, tv etc and REALLY comfy beds. Staff is very friendly and welcoming. Will return time and time again when doing business in this part of Tokyo

Room Tip: While they may be more expensive, Bay View rooms do have nice views of the adjacent park and bay.
See more room tips
  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank davidandrose1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel R, Heinrich Grafe - General Manager at Conrad Tokyo, responded to this review, 2 December 2013
Very pleased to hear that you had an excellent stay.
We are happy to learn that you enjoyed our spacious guest room as well as our convenient location.Thank you for your great comments and we look forward to welcoming you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Conrad Tokyo

Property: Conrad Tokyo
Address: 1-9-1 Higashishimbashi, Minato 105-7337, Tokyo Prefecture
Phone Number:
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Odaiba / Shiodome / Shinbashi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Minato
#1 Spa Hotel in Minato
#1 Family Hotel in Minato
#1 Luxury Hotel in Minato
#1 Business Hotel in Minato
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Conrad Tokyo 5*
Number of rooms: 289
Official Description (provided by the hotel):
Welcome to the Conrad Tokyo hotel, where legendary Conrad excellence meets the calming and inspiring design of modern day Japan. The Conrad Tokyo hotel is conveniently located just 5 minutes from the famous Ginza Shopping Street. ... more   less 
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Also Known As:
Conrad Tokyo Hotel Minato
Conrad Hotel Tokyo
Conrad Hotel Minato
Minato Conrad
Conrad Tokyo Japan

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