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“Wonderful hotel in a fantastic location”
Review of Conrad Tokyo

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Conrad Tokyo
Ranked #1 of 112 Hotels / Ryokan in Minato
Certificate of Excellence
Reviewed 3 August 2014

We spent 6 nights here at the end of a cruise around Japan. The hotel is lovely, as would be expected for a Conrad, with well-decorated rooms, excellent lighting, and large, luxurious bathrooms. We had connecting rooms on the executive floor and enjoyed access to the lounge, which had an extensive breakfast including eggs to order and small plates to accompany drinks in the evening. All of the food was delicious. The location is also stellar, as subway access to all areas of the city is literally under the hotel. We took the subway and trains everywhere; subways are signed in both English and Japanese and the system is easy to navigate once you get your bearings. Staff could not have been better.

  • Stayed: June 2014, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank NOLAfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel R, Heinrich Grafe - General Manager at Conrad Tokyo, responded to this reviewResponded 14 August 2014

Thank you for the fabulous comment. We are happy that you were delighted with your stay.
Great that you enjoyed our service and facilities inclusive of the Executive Lounge on the 37th floor, where you can enjoy daily breakfast, snacks and cocktails throughout your stay.
We all appreciate your kind comments about our staff and our convenient location. This will be shared amongst all the management and the staff.
We here at the Conrad Tokyo look forward to welcoming you again in the near future.

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1,142 - 1,148 of 3,019 reviews

Reviewed 2 August 2014

If you ever want to be pampered by the most professional and welcoming staff, then look no further than the Conrad in Tokyo. We had the pleasure of staying there for a few nights and it was without a doubt our best experience in Japan. The views from the room was breathtaking and more importantly, the people that took care of us didn't miss a beat. In particular, Mr Ari and Mr Deepak - you guys have undoubtedly put the cherry on top of our stay. We were extremely impressed how attentive you were to our needs and even went the extra mile to walk us out of the hotel to give us directions. Ari came over to us and our guests on so many occasions just to make sure that everyone was properly attended to. He recommended two of the best restaurants around - one Udon Noodle place in Ginza and one Tofu place near Tokyo Tower - make sure you ask Ari to make reservations for you. Deepak booked us in at the Tepanyaki Restaurant on the 28th floor - I have to tell you that the Wagu Sirloin Beef was just butter in your mouth...try it and you will know what I mean.
Thanks to all the team at Conrad Tokyo - you guys made us feel like Kings and Queens....Bravo!!!! We will come again...that's for sure.

Stayed: August 2014, travelled on business
1  Thank Indren N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel R, Conrad Tokyo at Conrad Tokyo, responded to this reviewResponded 14 August 2014

What great feedback we have received from you!
The team and I are delighted to hear that you had such an enjoyable stay here at the Conrad Tokyo.
I'm very proud to hear that our team took good care of you and I can assure you that I will share the good comments with them. For us its always important to hear what our guests thinks in order for us to improve and we will continue doing so in the future.
Come back soon and we look forward to serving you again, hopefully in the not too distant future.

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Reviewed 2 August 2014

Beautiful hotel with very comfortable rooms and luxurious bathrooms. It is located within walking distance to Ginza and the underground metro very close by. The service was great and attentive. We would recommend this hotel and will stay at Conrad Tokyo in the future.

  • Stayed: September 2013, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank NicoleRV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel R, Conrad Tokyo at Conrad Tokyo, responded to this reviewResponded 14 August 2014

Thank you for your great feedback. We are so happy to hear that you had an enjoyable stay with us.
Glad to hear that you enjoyed the spectacular bathroom and our spacious guest room.
I certainly look forward to welcoming you back to the Conrad Tokyo soon. Thank you again.

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Reviewed 1 August 2014

We were on a family vacation so we had 3 rooms booked for a 3 night stay. The hotel is beautiful, the service impeccable and the buffet breakfast delicious. The rooms are comfortable and quiet, a perfect place to deal with jet lag and an initial introduction to the wonders of Japan. The staff was exceptional and we hope to have the opportunity to stay at the Conrad sometime in the future.

  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
1  Thank Charlief99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel R, Heinrich Grafe - General Manager at Conrad Tokyo, responded to this reviewResponded 14 August 2014

Wonderful to hear that you were happy with our service and guest room facilities.
Great to hear that you liked our large guest room, our team members’ service delivery and the breakfast.
We look forward to welcoming you back in the near future!

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Reviewed 31 July 2014

Although slightly away from Ginza(although within walking distance), Conrad Hotel is a 10 minute walk to Tsukiji and is connected underground & above ground to 3 different stations(JR Shinbashi, Shinbashi Station and Shiodome Station). Hotel is located within a maze of office blocks, and as such, could be a bit quiet during weekends. Comfortable & good sized rooms, and the great Conrad signature touch - rubber ducky as a companion in the bath tub, and a pair of teddy bears to accompany to you to sleep.

Room Tip: One side of the hotel rooms face office blocks, the better side faces Hamarikyu Park and the Rainbow...
  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Tim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel R, Heinrich Grafe - General Manager at Conrad Tokyo, responded to this reviewResponded 14 August 2014

Delighted to read your fabulous comments.
Great to hear that you thoroughly enjoyed the magnificent view overlooking the Tokyo Bay, our guest room and our popular Conrad bears!
Yes, we are located right above the subway station called Shiodome on Oedo Line and within walking distance to the famous Ginza shopping area. Glad that you appreciated our location!
Thank you again and we all look forward to welcoming back in the not too distant future!

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Reviewed 31 July 2014

The Conrad Tokyo took my breathe away. It was an absolutely fantastic hotel, with exceptional food and even better customer service. Although it is a little expensive, I would recommend getting a hotel with a view of the nearby park. It is spectacular!

I would definitely recommend a stay here to anyone visiting Tokyo. Especially as the metro is right by the hotel and will take you straight into the central city. Overall, a truly amazing hotel. Two thumbs up!

  • Stayed: June 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Luke C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel R, Heinrich Grafe - General Manager at Conrad Tokyo, responded to this reviewResponded 14 August 2014

What great feedback we have received here – thank you! We are pleased to hear that you had a fantastic stay with us at the Conrad Tokyo.
Great that you enjoyed our service and facilities inclusive of the magnificent view overlooking Tokyo Bay and our restaurant offering!
Come back soon and we look forward to serving you again, hopefully in the not too distant future.

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Reviewed 30 July 2014

Fantastic view. Very friendly staff.
The concierge organised a private walking tour of Tokyo which was excellent.
Executive lounge was very peaceful, with reasonable food offerings.
Great dining. Breakfast was delicious.
Would stay again.

Stayed: January 2014, travelled as a couple
1  Thank E L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel R, Heinrich Grafe - General Manager at Conrad Tokyo, responded to this reviewResponded 14 August 2014

Delighted to read your fabulous comments. Great to hear that you thoroughly enjoyed the magnificent view overlooking the Tokyo Bay, our guest room, the Executive Lounge facilities as well as other facilities and service we have to offer.
Thank you for your great comments and we look forward to welcoming you back soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Conrad Tokyo

Address: 1-9-1 Higashishimbashi, Minato 105-7337, Tokyo Prefecture
Phone Number:
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Odaiba / Shiodome / Shinbashi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Minato
#1 Luxury Hotel in Minato
#1 Romantic Hotel in Minato
#1 Spa Hotel in Minato
#1 Business Hotel in Minato
Price Range: £299 - £844 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Conrad Tokyo 5*
Number of rooms: 289
Official Description (provided by the hotel):
Welcome to the Conrad Tokyo hotel, where legendary Conrad excellence meets the calming and inspiring design of modern day Japan. The Conrad Tokyo hotel is conveniently located just 5 minutes from the famous Ginza Shopping Street. Stay in contemporary luxury at the Conrad Tokyo. All 290 guest rooms and suites boast minimalist Japanese design, the latest technology and panoramic views over Tokyo. ... more   less 
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Also Known As:
Conrad Tokyo Hotel Minato
Conrad Hotel Tokyo
Conrad Hotel Minato
Minato Conrad
Conrad Tokyo Japan

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