Friendly, efficient, helpful and professional staff. They responded rapidly to my emails and gave me great directions on how to easily find the hotel. The facilities were great and I loved my quiet, ensuite room which was immaculately clean. Location was excellent and close to Shibuya train station and very great diversity of restaurants. Right opposite the hotel is a very good little supermarket. Breakfast was delicious and filling and good variety. Breakfast staff greeted me with smiles which made a nice start to the morning. All the staff were very welcoming and went out of their way to help. My room had everything you could think of, hairdryer, wake-up call service that you tapped in yourself via the telephone, clean nightwear provided each day, wifi access, television, tissues, toiletries, washing machine/dryer, little kitchenette and fridge, excellent water pressure in the shower, bath, air-conditioner/heater, airy and well-lit room, spotlessly clean. I found this an excellent hotel and would love to stay again.
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- Also Known As:
- Tokyu Stay Shibuya Tokyo