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“Fantastic location”

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Shibuya Excel Hotel Tokyu
Ranked #6 of 29 Hotels / Ryokan in Shibuya
Certificate of Excellence
Reviewed 25 April 2013

The hotel is very convenient to the Metro station, a shopping mall, and numerous restaurants including a fantastic bakery downstairs. Otherwise it is 1 block away from Shibuya crossing. Our non-smoking room was on the 16th floor with a great view (and a flyer on the windowsill describing the view). The room was small but always very clean. There is no iron, but you can borrow one from the front desk for 1 hour. There is a pant presser in the room. Slippers are also provided in the room. There is no true concierge nor is there pick up at this hotel for tours, but this is a stop on the Airport Limo. The wifi is free, but you must ask at the front desk for the access code if you are using an ipad. In addition, if you book a return Airport Limo and "charge it to the room" it does not get charged to your credit card, you should allot 3000 yen pp cash.

  • Stayed: April 2013, travelled with family
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1  Thank Tracy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 25 April 2013

Stayed with a friend, and we made sure to get a two bed room (look for "twin" not "double"), and the room was great--easily spacious enough for two people and we lucked out, having our room on the 23rd floor (of 24); the view was tremendous! Shibuya is well located, with plenty of bars, restaurants, and shopping nearby; plus it is a major public transportation hub with several subway and bus lines passing through. The hotel was clean and professional, and the bathroom was quite nice with heated/fogless mirrors and Japanese toilets/bidets. It was a great choice and I'll have to stay here again!

Room Tip: For two people -- "Twin" is the keyword, not "Double"
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  • Stayed: April 2013, travelled with friends
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Thank Anthony N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2013

Location is the best! Airport limousine drops you right at the hotel entrance. Could not have been more convenient! Many restaurants below hotel at Mark City.
Rooms are very small but also very efficient. We enjoyed an awesome view from our window. Be sure to ask for non smoking room.
Staff was very helpful and pleasant.
We will be back!

  • Stayed: April 2013, travelled as a couple
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1  Thank Anna J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2013

I stayed here 18 months ago and resolved to come back. it is a great location for being in the beating heart and to get your bearings. I think though, that once you have done that you might want to stay in other places. For variety.

But for what it is, it is a great location and very conveneient for the new visitor to Tokyo. Enjoy!

Room Tip: Ask for high and facing the crossing.
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  • Stayed: April 2013, travelled with family
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Thank celticmallorcan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2013

We stayed for 8 nights on the 22nd floor. The view was incredible and the location was perfect! The rooms were clean and made up each day, staff were friendly and there was so much to do and see in such a close proximity of the hotel. We will definitely be back!

  • Stayed: April 2013
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Thank EKJ52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2013

We stayed in Shibuya Excel Hotel Last Ma25-April 1 and our stay was just delightful! The hotel itself is located in the middle of everything! name it! from train stations, to shopping malls to restaurants and night life! it was a very busy street and very fast faced but very enjoyable! We had daily buffet breakfast included and in some days we tried their Japanese Breakfast which was both excellent. Although there were lines for the western breakfast, it was ok since they had a nice view from the 25th floor! Room was ok, eveything you needed was there, free wifi in the rooms, vendo machine at the 5th floor, staff were courteous and friendly. We would be back soon!

Room Tip: Higher Rooms for great view of Tokyo
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  • Stayed: April 2013, travelled with family
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Thank DelightedGal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2013

We are happy with our choice to stay here. The location is fabulous right in the heart of Shibuya, our favourite suburb, and adjoining to the JR station which is very convenient. The room was great, we requested a non smoking floor and were put on the 18th floor with views over Tokyo, stunning at night!!! The room was clean and had great amenities, e.g pants press, hairbrushes, cotton buds, hair dryer etc. bed was comfy and the curtains blocked out all the neon lights outside so we had a great sleep. The glass lifts are fun, like riding the tower of terror each time haha. (you can pick non glass lifts if heights isn't your thing). We enjoyed a bath in our room daily after long days exploring Tokyo. I would stay here again if we came back

Room Tip: Request a room up high, we were on the 18th floor and it was amazing at night.
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  • Stayed: April 2013, travelled as a couple
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1  Thank Fraggle87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shibuya Excel Hotel Tokyu

Address: 1-12-2 Dogenzaka, Shibuya 150-0043, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shibuya > Shibuya / Harajuku / Ebisu
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#4 Business Hotel in Shibuya
#4 Family Hotel in Shibuya
#5 Romantic Hotel in Shibuya
Price Range: £148 - £260 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Shibuya Excel Hotel Tokyu 3.5*
Number of rooms: 408
Reservation Options:
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Also Known As:
Shibuya Excel Hotel Tokyu Tokyo

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