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Shibuya Excel Hotel Tokyu
Ranked #6 of 29 Hotels / Ryokan in Shibuya
Certificate of Excellence
Reviewed 18 June 2014

It's at the heart of everything! Shopping, eating and partying. Right next to the famous Shibuya intersection and seconds away from JR station. The hotel is clean, modern and right on top of a shopping mall. The triple room we had was normal (means smaller) for a Japanese business hotel but we expected that with the prime location that we were in.

  • Stayed: June 2014
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1  Thank zimbermen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 13 June 2014

The hotel is very well situated in the heart of Shibuya busy shopping area. Great hotel, clean common areas, wi-fi free of charge everywhere. Breakfast buffet enough and nice view from the top floor restaurant. Rooms are clean, not very big, but large enough, comfortable bed. Shopping at your feet, really!

Room Tip: Ask for a panoramic bedroom.
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  • Stayed: May 2014, travelled on business
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2  Thank Cris1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2014

I think the most attractive point for the hotel is its location. Thus, let's start with the location.
It is exactly above Shibuya station. There is also an airport bus station outside the hotel. You can get to the hotel from Narita by airport coach directly. On my arrival, the weather was bad with heavy rain, the airport coach helped a lot in this case.
In Shibuya station, there are plenty of restaurants and stores. You can do a little bit shopping there even the weather is bad. Further, as it is exactly above the Shibuya station, it is very convenient for tourists to travel through the city.

There were staff who can speak fluent English and they were nice. Next to the lobby, there was a cafe which you may have your light breakfast or supper there.

For the rooms, I booked 2 smoking queen bed rooms. The size was a little bit small, but still acceptable. 1 of my room had a table (not a teapoy) which was useful when I wanted to enjoy my melons. Yet, there was something undesirable: the air-con was too weak. It would be better if you're staying in a non-smoking room. However, in a smoking room, it can be a problem. Though it had an air refresher, it'd be rather unbearable if your friend don't smoke.

Above all, in light with its supreme location, I think it would be a good choice for family trip with elderly or children.

  • Stayed: March 2014, travelled with friends
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Thank Marspeople
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2014 via mobile

We stayed here 3 nights in June 14. Upgraded on check in to a view room (19th floor) overlooking the famous scramble crossing.

Our room was clean and much bigger than we were expecting, even a little table as chairs by the window to sit and watch the crossing below.

Finding the hotel the first time can be a little tricky (just keep following signs to Mark City however and you'll get there!) but once you locate it- you can easily get your bearings.

We didn't eat at the hotel- prices were quite expensive there (25 breakfast) but there are heaps of fantastic little local restaurants all around you where can get an authentic Japanese meal for 1/4 of the cost of hotel dining.

We would stay here again when in Tokyo. Highly recommended.

Stayed: June 2014
Thank Bettyfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2014

The Excel is right in top of the famous Shibuya scramble crossing and you can see it from some rooms and the lift lobbies. That was pretty cool for a girl on her first trip to a Tokyo!

It's absolutely ideally situated if you want to shop in Shibuya. Plus, it's right on the (huge) train station so getting to and from the airport - or anywhere else - is a cinch.

Rooms were bigger than I'd expected in Tokyo and typical nice hotel style: heavy furniture, crisp white linen etc.

The breakfast upstairs is somewhat expensive but worth it as they have a good selection at the buffet.

Staff seemed a little abrupt but they do speak excellent English!

  • Stayed: May 2014, travelled solo
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Thank Melbourne0410
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2014

Ok, the rooms aren´t amazing. But the mediocre furniture is easily forgotten thanks to the astonishing view on the city and the super good location right on Shibuya crossing. Just a trip on the glass elevator that brings you up is worth the booking. The hotel can be entered right from the train station, which at first might seem tricky, but it´s pretty cool as soon as you get how it works. Fun fact: if you´re a woman travellng alone, you´ll probably get a room in the "women only" floor. The restaurant on top didn´t look particularly nice and the menu was pretty mediocre.

  • Stayed: November 2013, travelled solo
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1  Thank Alice B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2014

As the other reviewer said: can't go wrong with the location. Location is superb, just in front of many restaurants and shopping mall. Very convenient to walk and closed to the JR or Metro station. Room is rather small but clean. And with the small room, the room rate is quite expensive compare to other hotel.

  • Stayed: April 2014, travelled with family
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Thank rahmadimd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shibuya Excel Hotel Tokyu

Address: 1-12-2 Dogenzaka, Shibuya 150-0043, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shibuya > Shibuya / Harajuku / Ebisu
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#4 Business Hotel in Shibuya
#4 Family Hotel in Shibuya
#5 Romantic Hotel in Shibuya
Price Range: £149 - £262 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Shibuya Excel Hotel Tokyu 3.5*
Number of rooms: 408
Reservation Options:
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Also Known As:
Shibuya Excel Hotel Tokyu Tokyo

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