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“Location”

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Hotel Sunroute Plaza Shinjuku
Ranked #5 of 28 Hotels / Ryokan in Shibuya
Certificate of Excellence
Brisbane, Australia
Level 1 Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Location”
Reviewed 27 June 2014

This hotel has excellent location which is about a 5 minute walk to Shinjuku station. There are a lot of wonderful restaurants and stores nearby and a convenience store right opposite.
Free Wi-Fi in the room. We had a queen room which was very clean and very well equipped.

Breakfast was a buffet which is a bonus for me as I have a food intolerance.

The staff were very friendly and helpful. You can also join there free club which initials you to a later checkout and 10% off your dinner if you eat in their restaurant.

We were very happy with the hotel and would stay again.

Room Tip: We had a queen room which is bigger, some rooms are only doubles
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 3Bev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
プラザ新宿管理者, フロント オフィス マネージャー at Hotel Sunroute Plaza Shinjuku, responded to this review, 29 June 2014
Dear Sir or Madam

Thank you for staying our hotel.
We appreciate your kind comments
and it’s great you enjoyed the location and positioning of the hotel.
To give you full satisfaction of your stay, our hotel staff have been trying to improve and enhance our service everyday.
Also, as you already know,our hotel will be renovated from this July.
Next time you stay our hotel, the hotel will be different in a good way.
If you would come bck Tokyo, we are looking forward to seeing you in tha future.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Location
  • Sleep Quality
  • Rooms
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Traveller tips help you choose the right room.   Room tips (576)
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English first
Bangkok, Thailand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 June 2014

The hotel is close to everything such as the train station, subway, familymart, department store, and variety restaurants around there. Hotel attendants are very helpful with a good hospitality and good communication in English. You will not disappoint to chose this hotel for your great holidays in Japan.

Room Tip: A twin room with a non- smoking
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sarah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
プラザ新宿管理者, フロント オフィス マネージャー at Hotel Sunroute Plaza Shinjuku, responded to this review, 29 June 2014
Thank you so much for you very kind words following your recent stay.
It’s great you enjoyed our location.
I was really pleased to read that you all enjoyed your stay with us.
Thank you again for your feedback, we look forward to welcoming you back.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Las Vegas, Nevada
Level 6 Contributor
480 reviews
243 hotel reviews
common_n_hotel_reviews_1bd8 782 helpful votes
Reviewed 27 June 2014

Great location, 3 minutes walk to Shinjuku station, subway adjacent, bus/limos direct from the hotel to both Hanada and Narita airports, etc. The rooms are quite a bit smaller here than the competing Japanese chain Prince hotels, but this location is absolutely the best overall in Tokyo. So many restaurants and stores of all categories nearby, convenience store right across the street.

I repeat that the room is small, even a twin bed room, but it's super clean, well equipped. CNN is the only English language t.v. station. Free wifi worked great.

The one problem is their website, which doesn't work well. You can request a non-smoking room, and the website changes it to a smoking room. And the website makes you put the dates in multiple times to make a booking, and i think it erases the non smoking preference you indicated earlier. I was accused of not booking a non-smoking room. Then on their confirmation, it doesn't specify any smoking preference, so i guess they just assign you a smoking room. This is a problem if they can't confirm what you book.

The breakfast buffet, about $12, is a bargain, just wish it had more fruit, and the scrambled eggs are hardly cooked at all.

The staff are all very friendly and helpful. The amazing location here trumps everything else in Tokyo for me. A bit expensive, for the size of the room, and the tiny bathroom, but I suppose the price is fair for the area. If you join their (free) club, you can have 10% off dinner in their restaurant (small portions!), and get a 1 pm checkout instead of 11 AM.

Very comfortable bedding, small refrigerator in the room, but NO SAFE in the room, which is annoying.

Room Tip: So many high buildings nearby, I don't think there are great views anywhere.
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  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pattayainsider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
プラザ新宿管理者, フロント オフィス マネージャー at Hotel Sunroute Plaza Shinjuku, responded to this review, 29 June 2014
Thank you so much for staying at our hotel.
It’s great you enjoyed our location.
I was really pleased to read that you all enjoyed your stay with us.
Thank you again for your feedback.
If you would come back to Tokyo,
we are looking foward to seeing you in the furute.
Again thank you very much for staying and your comments.
Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore River, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 June 2014

Exactly as majority of the reviews posted ......

Excellent location, 5 minutes walk to Shinjuku station, shopping mall etc. Good price for that location. Staff speak fluent English, which is an asset to tourist. There is also a limousine bus services to and from both Narita and Haneda airport, which is very convenient. Although the room is abit small, but it is clean and well equipped. Housekeeping staff are very friendly too.

Will definitely stay there again for my trip trip!!

Room Tip: Preferably to choose a non smoking room (if you are not a smoker). Hotel is going to renovate all r...
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank smiley138
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
プラザ新宿管理者, フロント オフィス マネージャー at Hotel Sunroute Plaza Shinjuku, responded to this review, 29 June 2014
Dear guests,

Thank you for staying at our hotel .
We are happy to hear that you chose our hotel .
As you said, Shinjuku is a very convenient area, which is a major hub in the Japanese subway あand Japan railway system. You can visit the major tourist area in Tokyo from here.
About the room, we are very pleased with your glad comments but sorry for a bit small.
If you have chance to come Japan, please visit us again.
Thank you very much .

Sincerely yours,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 26 June 2014

Sunroute Plaza is conveniently located right near Shinjuku plaza and only a walk away from Shinjuku's restaurants and shopping. If you're planning to be out and about most of your stay and using the train system to travel around Tokyo, Sunroute is perfect. The staff speak fluent English and are more than willing to help with any queries.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nicole B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
プラザ新宿管理者, フロント オフィス マネージャー at Hotel Sunroute Plaza Shinjuku, responded to this review, 29 June 2014
Thank you for staying at Hotel Sunroute Plaza Shinjuku.
We appreciate your kind comments
and we are very glad that you enjoyed the location and positioning of the hotel in Shinjuku.
Thank you very much for your feedback,
we are looking forward to welcoming you back in the future.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 25 June 2014

Absolutely lovely experience. Staff were helpful and spoke fluent English. The hotel itself has a great location as its only a couple minutes walk to Shinjuku station. Theres also a bus service from the airport that can take you there. The room, although small for Western standards, was relatively bigger then other hotels Ive stayed in in Tokyo on other trips. The room was fully stocked with toiletries, which is fantastic if you've forgot to bring something. Definitely will be staying there on my next trip to Tokyo.

  • Stayed February 2014, travelled with family
    • Location
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Kayla M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
プラザ新宿管理者, フロント オフィス マネージャー at Hotel Sunroute Plaza Shinjuku, responded to this review, 29 June 2014
Thank you for staying at Sunroute Plaza Shinjuku.
We appreciate your kind comments and
it’s great you enjoyed the location and positioning of the hotel.
Thank you again for your feedback.
If you would come back to Tokyo
we are looking forward to welcoming you back in the future.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level 4 Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 25 June 2014

The Sunroute is a very functional business hotel (though many tourists stay there). It's 5 minutes from Shinjuku station so if you're a tourist in Tokyo, the proximity to the station makes sightseeing a lot more efficient. I've stayed 20 minutes from a station and it was a hike getting in and out everyday. As many have noted, the rooms are small (even by NYC standards) but that's how things are in Japan. Check out user photos to get a sense. The neighborhood is safe (everywhere in Tokyo is safe) and there's restaurants and convenience stores 1 minute away. Would stay here again.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gregtakayama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
プラザ新宿管理者, フロント オフィス マネージャー at Hotel Sunroute Plaza Shinjuku, responded to this review, 29 June 2014
Thank you for staying at our hotel.
We appreciate your kind comments
and it’s great you enjoyed the location and positioning of the hotel.
But we are sorry that your booking room was a bit small.
Thank you again for your feedback,
we are looking forward to welcoming you back in the future.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Sunroute Plaza Shinjuku

Property: Hotel Sunroute Plaza Shinjuku
Address: 2-3-1 Yoyogi, Shibuya 151-0053, Tokyo Prefecture
Phone Number:
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shibuya > Shinjuku
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in Shibuya
#2 Business Hotel in Shibuya
#2 Family Hotel in Shibuya
#3 Romantic Hotel in Shibuya
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hotel Sunroute Plaza Shinjuku 3.5*
Number of rooms: 624
Official Description (provided by the hotel):
Hotel Sunroute Plaza Shinjuku is a chic hotel located in the busy Shinjuku business district of Tokyo, Japan. Newly renovated in 2007 with sleek lines and modern accents, this Tokyo Shinjuku hotel's guestrooms are both contemporary and inviting for business and leisure travelers. Spacious and considerate, Hotel Sunroute offers guests competitive prices with special discounts and deals and the choice of a variety of guestrooms to meet each party's specifications. At the confluence of corporate skyscrapers and subway stations, this business hotel in Shinjuku is a magnet for business travelers. Travel around the Shinjuku and Tokyo area effortlessly via high-speed public transportation, which is just minutes away by foot. Shop one of the many department stores or travel outward to Mt. Fuji and the greater Tokyo area. Hotel Sunroute invites guests and visitors to lounge in the Villazza restaurant and trattoria for an expertly prepared meal from a menu featuring traditional Italian fare. Unwind at the end of the day in our Shinjuku hotel at Bar Ku Kon, in the plush lounges lit by a crackling fire, while sipping on a premium cocktail or whiskey with colleagues or friends. ... more   less 
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Also Known As:
Sunroute Plaza Shinjuku Shibuya
Sunroute Plaza Shinjuku Hotel
Hotel Sunroute Plaza Shinjuku Shibuya, Tokyo

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