Tonight I visited for the third time. The first time was a dinner with girlfriends and I don't recall service being a huge problem that time, although that could be because I was busy chatting so it wasn't as noticeable. The second time, my husband and I went for dinner and the service was so slow that my husband said he wouldn't return. I told myself it was because it was a Saturday night and they were busy. So tonight, since he wouldn't be home for dinner I decided to give it a shot.
I arrived shortly after they opened at 5:30 pm on a Tuesday night. I figured they wouldn't be busy yet, and I was right. At 5:46 pm, I ordered an appetizer, drink and entree. I asked if the entree came with any sides because the menu wasn't clear. I was told rice came with it. I asked for refried beans also. I was pleasantly surprised when only about 6 minutes later, the appetizer arrived. But not so pleasantly surprised that the beans that I expected to come out with the entree came out with the appetizer. And they sat there as I waited for the entree. It became clear that the entree wasn't coming anytime soon so I went ahead and ate the beans so I could enjoy them before they got cold. My appetizer (jalapenos rellenos) and the beans were pretty good.
46 minutes after my order was placed, my entree finally arrived. I could accept the delay if the restaurant was packed, but this was early on a Tuesday night and there were only a couple other tables that had customers seated at them. I saw plate after plate come out of the kitchen until finally mine arrived. And I didn't even like it. By that point, I was pretty full anyway after the chips and salsa, the jalapenos, and the beans. I ordered shrimp wrapped in cheese and bacon which sounds like something that can't possibly be bad. But the bacon wrapped around it was so soft and chewy, I just couldn't get past that unpleasant texture. It was probably cooked thoroughly but it had a raw quality to me.
So to sum up, for me the food doesn't rise to the level of making me want to put up with the lengthy wait involved. Which is too bad, because I really enjoy the atmosphere there.
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