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“Always a pleasant stay in Astina”

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Citadines Central Shinjuku Tokyo
Ranked #7 of 81 Hotels / Ryokan in Shinjuku
Certificate of Excellence
A TripAdvisor Member
“Always a pleasant stay in Astina”
4 of 5 bubbles Reviewed 21 June 2014

We have stayed here last Nov and decided to book again when planning this trip in early spring. The staff provided easy directions to various places, helpful in make meal reservations on our behalf. They spoke quite fluent english and smiled a lot. The hotel's location is fine. The food in Stella is also fine.
If the rooms can be a bit larger, that would be perfect! The first time's room area is 17.5 sq m & this time we tried the 21 sq m executive room. Perhaps next time we should try 24/27 sq m size if the price is okay!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,835 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (247)
Date | Rating
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  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 19 June 2014 via mobile

My partner and I enjoyed our stay at this hotel. It was clean and the staff were very accommodating. It isn't located in the best neighborhood but it is close to the train station. Would stay here again if I ever find myself back in shinjuku.

Stayed June 2014, travelled as a couple
Helpful?
Thank Katie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belo Horizonte- Brazil
Level Contributor
228 reviews
135 hotel reviews
common_n_hotel_reviews_1bd8 277 helpful votes
4 of 5 bubbles Reviewed 16 June 2014

Best Western Astina Sinjuku has a excellente location, in middle of Shinjuku, close to action and restaurants, and a 10 minutes walking to station.
Rooms are a bit small, bus is Tokyo and enough confortable.
Helpful staff.
Breakfast has japonese and western food, and was OK, but I had better in other hotels in Japan countryside.
The best was value for money,when consider hotel is in Tokyo.

It´´s not a five stars, a excellent hotel, but a good option for Tokyo and value for money is the main reason.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FRANCISCO7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Irving, Texas
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 16 June 2014

Location is great and staff was courteous and helpful. Staff was multi lingual and did try to help out. AC however is another story ... not cold .. cool but definitely not cold. Rooms are very small and not expecting this as BW has always had western sized rooms... Note to self not to comfortable as far as personal space.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank sylviad99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, Minnesota
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 15 June 2014

We stayed on the executive floor for 5 nights.
Great full Western and Japanese buffet breakfast with long accessible hours.

FYI, when arriving by subway (Shinjuku station), follow yellow exit signs overhead for exit #B-9, at street level turn left and walk slightly downhill about two blocks, you'll quickly see the Best Western logo/sign if you look to the rooflines.

Executive room was large and had comfortable beds, full tub and independent standing shower in a separate room off bathroom, very nice. Refrigerator and safe in room.
Very nice hotel, would stay here again.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank travelpods
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 15 June 2014

Breakfast full buffet, central location, but at first it was hard for us to find this hotel. Customer service was outstanding from front desk. A very good location for people who enjoy partying. This hotel is at a reasonable price.

Room Tip: I would recommend this Hotel for those who are traveling single.
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  • Stayed October 2013, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Fathun M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ra'anana, Israel
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 14 June 2014

All staff in the hotel are excellent I'am very happy hosted in this hotel, excellent and meets all requirements.of the guest
The location is perfect, the breckfast is very testy, large rooms and
comfortable, the service of the staff is very friendly and courteous
I will recommend the hotel

Room Tip: The twin room is confortable and large.you have shampoo conditioner and every thinks of bath, very c...
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank judylevyhara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Citadines Central Shinjuku Tokyo

Property: Citadines Central Shinjuku Tokyo
Address: 1-2-9 Kabukicho, Shinjuku 160-0021, Tokyo Prefecture
Phone Number:
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Amenities:
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#4 Romantic Hotel in Shinjuku
#5 Family Hotel in Shinjuku
#8 Business Hotel in Shinjuku
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Citadines Central Shinjuku Tokyo 3.5*
Number of rooms: 206
Official Description (provided by the hotel):
Citadines Central Shinjuku Tokyo offers a variety of rooms to meet your needs, including spacious 17.5M2 Single Room. All rooms offer complimentary wired high-speed and Wi-Fi Internet access. ... more   less 
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Also Known As:
Best Western Shinjuku
Shinjuku Best Western
Citadines Central Shinjuku Tokyo

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