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“Excellent value hotel with good location”

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Sun Members Tokyo Shinjuku
Ranked #53 of 82 Hotels / Ryokan in Shinjuku
Trondheim, Norway
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent value hotel with good location”
Reviewed 4 September 2013

Great location, good service and nice rooms. Bathrooms are pretty small and there are not much floorspace in the rooms, but it is probably one of the best value hotels you'll find in Tokyo, and it is super easy to find.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JornBjorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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192 reviews from our community

Traveller rating
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    12
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Kuala Lumpur, Malaysia
Level 6 Contributor
217 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 218 helpful votes
Reviewed 17 May 2013

My wife and I checked in 2 weeks ago at the end of Japan's golden week. Our room was a RCI time-share exchange for 6 nights, so I'm writing this review from an RCI member's perspective.

For RCI members who are used to spacious rooms, the rooms here are small (see pictures) but compared to (for example) newer business hotels in Singapore, they are similar. Our room 1003 was for 2 people and it's adequately sized. The bathroom is small though but as previous reviewers mentioned, it's well-stocked. You'll enjoy using the automatic toilet !!

Most of the front desk staff are helpful. Some speak better English than others and you'll be able to communicate with them. We asked them for directions, got them to make dining reservations for us, etc. and they were very willing.

The hotel is easy to find when you take the airport limousine bus from Narita Airport. Buy the ticket at the airport and tell them you want to go to Shinjuku Washington Hotel. It takes more than 80 minutes to reach (depending on traffic). At the limo bus stop, walk another 50 metres up the road and turn left into a lane when you see the Eneos sign. Walk another 50 metres up this lane and the hotel is on the left. This is their side or back entrance. You have to look out for the Sun Members sign.

The 'happening' places in Shinjuku begin about a 5-minute walk away from the hotel as you get closer to Shinjuku station. There are more places to eat, shop, etc. There are a few cafes near the hotel if you really need a morning coffee. Hence, this is a good location since it's quiet at night.

There's free wifi downstairs, none in the rooms but the rooms have LAN cables to connect to the internet (free).

This isn't the best RCI facility you would have stayed in but then remember it's in Tokyo, so factor this in.

Room Tip: request for non-smoking room (if you're a non-smoker)
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank nick_ng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 15 May 2013

I booked my parents into the Washington (fooled by their flashy website) and myself into Sun Members for a cheaper night's sleep. Turns out, my room was better than theirs!!! Don't let the nondescript exterior put you off. The room was big by Tokyo standards and featured little extras such as fancy bedding, a full raft of free bathroom amenities, stocked fridge, small table and chairs etc. Really happy I booked this hotel in the end - walking distance to Shinjuku Station and easy access to the Government Offices building where you can ascend to the 42nd floor for a view over inner-Tokyo. Definitely recommend.

Room Tip: Book through rakuten for a cheap deal!
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank naomisav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Queensland, Australia
Level 4 Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 24 April 2013

I thought it would be nice for the whole group to bunk in together into one room. As our other accommodations were all coupled.
Was a bad idea. The room was so cramp. We had to stack our bags on top one of another.
The toilet was plastic-y (but i assume normal) and shakes when you stand on the tub. Felt very cheap.
Although advertise as 4 beds. It was actually 3 proper beds and one mobile bed. I slept on the mobile bed - it sunked in the middle. Not at all comfortable.
Distance from the train station was close to 15minutes? Not a place to be after spending outside the whole day.

Thankfully we spent most of the day outside, so by the time we got back i couldn't be bothered where i laid my head.

Plus no wifi which kinda sucked

  • Stayed June 2012, travelled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
2 Thank Jon_Yee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Shinjuku hotels

Singapore, Singapore
Level 3 Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 27 March 2013 via mobile

Its very clean & cosy. The walk from the hotel to JR Shinjuku though abit of a distance but my family enjoyed the stroll. There is a Shinjuku Chuo Park where we saw Cherry blossoms. Totally amazing as it saved us time to go to Ueno especially we went when we were not sure if there was full bloom in Ueno. The hotel is very near to Washington hotel where we had our dinner mostly. The meal in the only restaurant in Sun Members is great too & it is not expensive.

I will come back to stay here again.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank lingtyl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level 5 Contributor
59 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 26 March 2013

I was coming in late evening to Tokyo Narita with heavy lugguage, so I wanted a place where it's convenient to take the airport limosine bus to. Shinjuku area has the airport limosine bus with one of the most frequent services.
The hotel is conveniently located behind Washington hotel ( annex wing) so its about a three mins walk from where the bus will drop you off.

The rooms were Small though the bed is 140cm wide compared to some other hotels that has 120 cm width. Bathroom is small again but is clean and has complimentary sheishedo toiletries. Heated toilet seats in winter-love it.

Service wise it was alright. Not sure if the staff is not familar speaking in English?

Anyways we just walked to Washington hotel whenever we need more services.They sell day tours to Fuji mountain, airport limo bus tickets at their foreign guest services counter and speak good english, so we just asked whatever we need to know there and googled the rest.

They have good speed wired internet in rooms only, and wifi in lobby.The breakfast had a good selection, somewhat bland though.

Overall, i am happy given that it was about US70+ each night. More money left to go shopping!

Stayed March 2013, travelled as a couple
Helpful?
3 Thank AmRightHereNow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 February 2013

We really enjoyed our stay here and would heighly recomment it!

The staff were lovely with good english.

Great value of money and plenty to offer in the area. Do your research!

Breakfast was great, quite authentic but with enough western food to keep you going.

Very cosey. I would stay here again!

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Bree S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sun Members Tokyo Shinjuku

Property: Sun Members Tokyo Shinjuku
Address: 3-5-13 Nishi Shinjuku, Shinjuku 160-0023, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #53 of 82 Hotels / Ryokan in Shinjuku
Price Range (Based on Average Rates): £
Hotel Class:3 star — Sun Members Tokyo Shinjuku 3*
Number of rooms: 179
Reservation Options:
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Also Known As:
Sun Members Tokyo Shinjuku Hotel Shinjuku

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