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“pleasant stay”

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E Hotel Higashi Shinjuku
Ranked #18 of 81 Hotels / Ryokan in Shinjuku
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“pleasant stay”
4 of 5 bubbles Reviewed 4 July 2014

beside the little trouble in access at the first time from Shinjuku JR station after get off the Narita Express, all the transport was good after. It is even a walk-able distance (approx 10-15min) from the Shinjuku JR, so we can save 170yen and some walks up and down in the Toei Odeo underground. The station was just right next to the hotel by 5 steps on ground (but you need to walk to another entry from cross the road if you are leaving the hotels with luggage for the lift).

Hotel is clean and air-conditioned, and it small as well-known so it was not a problem (except when you start packing after 5 days of shopping...), and just hit my arm few time when showering but all acceptable. Beside the free-wifi, they do also provide LAN in the room too.

They do room cleaning everyday (except one day they had skipped which we don't know why, but we are still able to ask for clean tower at front desk). There was one day we put "do not disturb" and they left a bag of clean tower outside the room.

They don't have a dining area but they do offer a breakfast coupon for Tully's coffee downstairs which fair enough. overall, I'm happy for it.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Winkie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
イーホテル東新宿, フロント オフィス マネージャー at E Hotel Higashi Shinjuku, responded to this review, 28 July 2014
Thank you for your feedback.
I am sorry to hear that the cleaners skipped one day of cleaning.
Next time if you do decided to stay in our hotel, and if this ever happens
please let us know at the front desk.
Thank you and we really hope to see you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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734 reviews from our community

Traveller rating
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    203
    48
    20
See reviews for
80
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (91)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Singapore, Singapore
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 27 June 2014

E Hotel is conveniently located next to Higashi Shinjuku Metro station and a 15 - 20mins walk from Shinjuku JR station. Rooms are typical Tokyo size which might be a bit too cramp for some. All basic necessities are provided and the staff are generally helpful.

Attractions within walking distance are Isetan, Kabuki-chou, Shin-Okubo korean town plus there's a 24 hours mega chain store nearby. Great for night owl. Overall a very good hotel for the reasonable price in Shinjuku area.

Room Tip: "High floor rooms for a better view"
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 10batsu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
イーホテル東新宿, フロント オフィス マネージャー at E Hotel Higashi Shinjuku, responded to this review, 28 July 2014
Thank you for your stay.
I am glad to hear my staff was able to help you with your needs.
We really hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jacksonville, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 26 June 2014

Not sure why the staff here are knocked, stayed here from June 2 to June 16 and the Front Desk and staff where nothing but attentive and respectful of my needs and questions. Considering the language barrier they really went out of their way. Rooms are small which was perfect for me as I needed a place to rest and bathe which was all I required. WiFi was fast, never had a problem with the room and the cleaning staff took care of business well. Location was excellent as the Station was right outside the Hotel entrance and no lack of food choice although I wish there were better breakfast options than the McDonalds (Obviously not the hotels fault). Would stay with them again should I ever visit Tokyo.

Excellent response to some very loud guests on my floor. Helped me recover my wallet when I left it in Tulley's.

Bottom line: Excellent hotel for a single traveler in Japan.

Room Tip: Sleep quality outside the hotels influence: Every half hour or so some Van drives through the area b...
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  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
イーホテル東新宿, フロント オフィス マネージャー at E Hotel Higashi Shinjuku, responded to this review, 28 July 2014
Thank you for your stay.
I am very happy to hear that my staff was able to satisfy your needs.
We really hope to see you again in the future.
If you have any questions in the future please feel free to ask us.
Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 18 June 2014 via mobile

This hotel is clean and super close to Higashi-Shinjuku Metro station, which allows you to get to Shinjuku, Shibuya, Haruki and Asakusa very quickly.

No extra facilities on offer. What you see is what you get. Staff are friendly but not proactive, engage with you which was unusual compared to the service we found at local restaurants and other hotels in Tokyo.

Stayed June 2014, travelled with friends
Helpful?
Thank Micheal H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
イーホテル東新宿, フロント オフィス マネージャー at E Hotel Higashi Shinjuku, responded to this review, 28 July 2014
Thank you for staying at our hotel.
We hope to see you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
singapore
Level Contributor
77 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 bubbles Reviewed 12 June 2014

Stayed at 3 different hotels throughout our trip.

This hotel seems to have the most english-speaking staff but yet don't appear to be the most friendly

Don't get me wrong, they are not rude or anything ... they will gladly assist, but it's just a bit different from the other hotels -- might be due to the configuration / layout of the front desk and lift entrance / exit points.

In any case, with this many english-speaking (and some quite fluent actually), I expected the staff to be a lot more pro-active in engaging their guests (vs other hotels)

Anyway, not much problem encountered during our stay. Location is really just beside the Subway Station (and just across the road is Mcdonalds, 1st floor of the hotel is Tully's coffee and beside that is Lawson ... similar to 7-11 convenience store)

Good to use as a base to explore the northwards and southwards areas of Shinjuku (because this Subway Station is an interchange with 2 main lines > the Oedo Line and Fukutoshin Line)

It's about 20mins walk from Kabuki-cho restaurants / cafes / etc

Room size (as expected) is ridiculously small.

Bathroom is practical but also small (even for typical smaller sized Asian male / female)

Priced at slightly more than Y10,000 a night (for 2 pax) seems like a reasonable deal for this location and age of hotel

Washing machine and dryer available for DIY laundry (if needed).

Room cleaning is done daily.

Room Tip: hmm ... ask for a bigger room? =D
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pettypoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
イーホテル東新宿, フロント オフィス マネージャー at E Hotel Higashi Shinjuku, responded to this review, 28 July 2014
Thank you for staying in our hotel.
Your feedback is very important to us.
Im sorry that the staff was not being to friendly.
i apolgies for that and i will have a talk with all the staff regarding that issue.
We really hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shah Alam, Malaysia
Level Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 12 June 2014

The hotel is just next to metro station. Nearby got a lot of restaurants. Walking distance to Kabukicho (red-light district in Shinjuku).
Rooms are small but clean and well organized. Only can fit for 2 person and no space for big luggage. Since you only need a room for bath, rest and sleep can go for it la, most of the time you be outside not in the hotel.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jace_lingling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed 12 June 2014

Recommended for low to mid budget travellers prioritising location and who plan on being out most of the day. We stayed 4 nights were very satisfied with our stay. We would consider this hotel again.

Location (8/10):
+ Next to Higashi Shinjuku station. Easy to find, easy to access and fast to get to from Narita express. However if you have many bags take a taxi, there are a lot of stairs in the subway.
+ In the Shinjuku area. Lots of shopping, dining and bars.
+ Next to Lawsons, which is like a 7-11.
- Not the closest to Harajuku, Omotesando, Meiji Dori and Shibuya shopping areas, but still within easy distance (about 20-30 minutes from the door by subway to these areas).

Value (8/10):
+ Good considering the location in Shinjuku.
- Breakfast is not included in the price, but can be bought at the hotel canteen or from Lawsons.

Rooms (6.5/10):
- Small. After laying out our 2 large luggage bags on the floor there wasn't much space to walk.
- Curtains were thin and did not entirely cover the bottom of the window. We used towels to block out the light. The head of our bed was next to the window so this didn't help.
- Bathroom is extremely small. Literally an aeroplane bathroom plus a small shower area.
+ Clean.
+ Satisfactory sleep quality.

Service (8/10):
+ Friendly
+ English speaking
+ Checking in / out was quick
+ Bags can be left at lobby
+ Helped us activate our local sim card (very complicated process)
+ Pyjamas are provided

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank WorldWideWalking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
イーホテル東新宿, フロント オフィス マネージャー at E Hotel Higashi Shinjuku, responded to this review, 28 July 2014
Thank you very much for your feed.
We are glad to hear that you would like to stay here again.
We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about E Hotel Higashi Shinjuku

Property: E Hotel Higashi Shinjuku
Address: 2-3-15 Kabukicho, Shinjuku 160-0021, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Amenities:
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#8 Best Value Hotel in Shinjuku
Price Range (Based on Average Rates): £
Hotel Class:3 star — E Hotel Higashi Shinjuku 3*
Number of rooms: 250
Official Description (provided by the hotel):
Less than 1 min from Higashi Shinjuku subway station. We are contemporary style hotel which is located in the central Tokyo. Accessible via public transportation to Shibuya, Roppongi, Ikebukuro, Harajuku, Asakusa, Ginza and even Yokohama. E Hotel Higashi Shinjuku is within walking distance of Shinjuku City's most famous attractions, including Shinjuku Gyoen National Garden, Isetan department store, Kabuki-chou, Golden gai. We completed renovation in August 2015. Providing guests with modern amenities such as air conditioning and free High Speed Internet(WIFI). Bottled water is supplied by complimentary to all rooms(1 bottle per 1 pax / 1 night) ... more   less 
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Also Known As:
E Hotel Higashi Shinjuku Tokyo

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