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“Good food, poor service”
Review of Girandole

Girandole
Ranked #32 of 8,791 Restaurants in Shinjuku
Certificate of Excellence
More restaurant details
Restaurant details
Dining options: Breakfast, Reservations
Neighbourhood: Shinjuku
Cornelius, North Carolina
Level 6 Contributor
776 reviews
294 restaurant reviews
common_n_restaurant_reviews_1bd8 244 helpful votes
“Good food, poor service”
Reviewed 28 June 2014

The food is good at a reasonable price; when you get served.
This sums up all of my experience here during my stay at the Park Hyatt. Two weeks in Tokyo and service here was always less than satisfactory. Great atmosphere and location.
Some things that annoyed me included:

Regardless of being nearly empty, as a single person, always got the back restaurant seating. Place was near empty on arrival and remained empty during my meal. The host would always refuse to locate me in a window or closer seat. Breakfast, lunch or dinner.

The servers were very difficult to place your order with. Most servers were not understandable even by my Japanese tour guide.

Food and beverage orders were routinely incorrect.
For this caliber restaurant, the service was much less than expected.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank george60898
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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172 reviews from our community

Visitor rating
    80
    67
    18
    6
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Spanish first
  • Any
English first
New York
Level 6 Contributor
511 reviews
252 restaurant reviews
common_n_restaurant_reviews_1bd8 174 helpful votes
“Good breakfast”
Reviewed 13 May 2014

Only had breakfast here but buffet one day was very good-very fresh and well prepared and egg white omelete teh next day was just right

Visited May 2014
Helpful?
Thank lgppres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila, Philippines
Level 6 Contributor
172 reviews
72 restaurant reviews
common_n_restaurant_reviews_1bd8 83 helpful votes
“Excellent breakfast”
Reviewed 3 May 2014

Try and get a window table for the amazing Tokyo views.
Like everything at the Park Hyatt - great service and the breakfast buffet was first class - good selection of buffet food and a nice selection which can be made to order.

Visited February 2014
Helpful?
Thank travelbyRosie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level 5 Contributor
74 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
“Little gem”
Reviewed 16 January 2014

The food selection here was very good and well-prepared. The wine menu was limited, and a bit pricey, but we found a good bottle of pinot noir for about $75 -- one of the lower priced selections. It doesn't offer quite the same menu as a French bistro, which it purports to be, but it is very nice, and, if you have a table by the window, the view is an added bonus

Visited January 2014
Helpful?
Thank SusieVBP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco
Level 6 Contributor
254 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 99 helpful votes
“OK breakfast, perhaps overpriced”
Reviewed 12 January 2014

The breakfast is expensive and adequate, but not above average. I would only eat here for convenience, not for the food.

Visited November 2013
Helpful?
Thank SFOPhD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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