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“Good service and location”

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Hotel Mystays Nishi Shinjuku
Ranked #29 of 82 Hotels / Ryokan in Shinjuku
Singapore
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Good service and location”
Reviewed 26 December 2013

We stayed here in Dec 2013. This is my third stay at the hotel. My last visit was 7 years ago. I must say that they have managed to upkeep the rooms well. Good location and value for money with many nice eateries around. Must commend the ladies at the front desk for helping us switch to a bigger corner room as we are family of 4. The corner room wasnt available on the internet for the 4-day stretch that we wanted. Else, we would have to split between two single rooms I booked on their site which would be quite a hassle. The guys were not as accommodating.

Room Tip: The regular rooms are small. Get the corner room if you need more space.
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank puffish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ms-nishi-shinjuku, Assistant Manager at Hotel Mystays Nishi Shinjuku, responded to this review, 28 December 2013
Thank you for staying at Nishi-Shinjuku HOTEL MYSTAYS.
And also, Thank you for choosing our hotel.
We are very glad to read your comments.
If you will come to Japan next time in near future, choose our hotel again, please.
We are looking forward to seeing you.
Thank you so much.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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357 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Singapore, null, Singapore
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 November 2013

Room is indeed very small but expected in Tokyo. A little difficult for people with big luggage as there is simply no place to store it.
Not sure how the Air-conditioning, at time where hot air is needed it was blowing cold air vice versa!
Hotel is clean nonetheless.
Location is good, 5 mins walk to JR Shinjuku west entrance and lots of decent places to eat around that area.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wiilim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ms-nishi-shinjuku, Front Assistant Manager at Hotel Mystays Nishi Shinjuku, responded to this review, 20 November 2013
Thank you for staying at Nishi-Shinjuku HOTEL MYSTAYS.
We are greatly appreciated your comments and evaluation.

At first, we are sincerely apologize for the inconvenience we have caused about air-conditioning.
Did you enjoy Tokyo? We hope that that is what it.
We are looking forward to seeing in near future.
Thank you so much.
Best Regards,

Front Assistant Manager
Nishi-Shinjuku HOTEL MYSTAYS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Victoria, Australia
Level 4 Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 8 November 2013

Its nice hotel with perfect location for family and kids, Please understand you are in Japan and room size is compact but I found it ok

Positive:
Location 5 to 7 min walk to Shinkuja station
All major bus available by 6 min walk
Fuji-Q Highland bus station 6 min
Food available till 4am
I had Indian vegetarian food at 00:15 AM kids loved it
Staff were awesome very helpful
I forgot my IPhone in hotel, I called from airport staff was very helpful, They post my mobile to Fliftys family hotel Osaka :-)


Negative:
if your flight is at 7am Narita airport than you are in big trouble no connection is available
you need to catch taxi to airport shuttle which is somewhere near Tokyo station 3am 4 am 5 am depature
hotel is not on main street so its bit tricky to find, I took local people assistance and I got it in 2 min

Good Luck

Room Tip: try to select room on the higher floor
See more room tips
  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jignesh J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ms-nishi-shinjuku, The reception desk at Hotel Mystays Nishi Shinjuku, responded to this review, 9 November 2013
Thank you for staying at Nishi-Shinjuku HOTEL MYSTAYS.
And also, thank you for choosing our hotel.

We are appreciate you that we were able to get words of praise.
Our hotel is near by Shinjuku-Nishiguchi station of Subway.
And, it is 5 minutes from Shinjuku station of JR.
We think that it is good location for tourist of Tokyo.

Did you enjoy Osaka? We hope your good trip.
When you will come to Japan with your family again,
Please come to see us at our hotel.
Thank you so much.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
1 review
Reviewed 31 August 2013

Stayed at this hotel in August 2013, booked through the hotels website as it was cheap and convenient location, close by to restaurants and short walk to train station, hotel was clean and comfortable

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scalez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ms-nishi-shinjuku, Reception desk at Hotel Mystays Nishi Shinjuku, responded to this review, 6 September 2013
Thank you for staying at Nishi-Shinjuku HOTEL MYSTAYS.
And also, Thank you for choosing our hotel.
We are very glad to read your comments.
If you will come to Japan next time in near future, choose our hotel again, please.
We are looking forward to seeing you.
Thank you so much.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Osaka-shi, Osaka, Japan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 July 2013

This hotel is a little too good to be true--prices are extremely low for it being a hotel so close to a station within the city, the rooms are decently sized and the staff is extremely friendly. It is in my opinion, one of the best hotels there are when visiting Tokyo. It's extremely convenient, literally only 5 minutes away from Shinjuku station, and within walking distance of three convenience stores.

Room Tip: The rooms on the higher floors have an amazing view!
See more room tips
  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Krizia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ms-nishi-shinjuku, Reception desk at Hotel Mystays Nishi Shinjuku, responded to this review, 6 September 2013
Thank you for staying at Nishi-Shinjuku HOTEL MYSTAYS.
And also, Thank you for your warm hearted words.

Did you enjoy trip in Japan? We are hope so.
Shinjuku is big city in Tokyo. Therefore, you can find a various of shops and foods.

When you will come to Tokyo, Please select our hotel again.
We are looking forward to welcoming you.
Thank you so much.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
1 review
Reviewed 11 July 2013

The room is extremely small.
Most of the rooms are facing the grave.
The bathroom and the room are old and dirty. The room doesn't look the same as the photo.
The staffs are not helpful.
The security is weak as everyone can go into the hotel from Ground floor without going through lobby.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sakuralily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ms-nishi-shinjuku, フロント オフィス マネージャー at Hotel Mystays Nishi Shinjuku, responded to this review, 31 October 2016
Thank you for staying with us in Nishi-Shinjuku Hotel Mystays. I sincerely hope to welcome you back again very soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Shinjuku hotels

Singapore, Singapore
Level 4 Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 21 May 2013

Stayed at the hotel for one night:
Pro:
(1) Location was convenient - less than 10mins walk if you travelled via NEX from Narita airport (located at Shinjuku JR West exist), if you see IBIS hotel, walk down further to the next block and turn in left you will find this hotel. Taking the airport limo will be slighly 2mins more. Plentary of eatery around the hotel inclusive 7-11 without having to walk to the shopping malls at the JR station. However do check if they have menu with pictures as number of stores communicate only through Japanese.
(2) If you carry heavy luagges, walk pass the carpark, there is a elevator to reception without having to lag the bagges up the stairs. Pick up maps in english are readily available as well as basic annemeties at the reception (try their 4 different types of spa salt - free for a soak in the room bath tub). Free use of computer and coffee is also available.
(3) Although small room size is common in JP. I found this room is comfortable enough with basic need and even they can even squeeze in a bath tub. However if you have several baggages then you might find problem storing them and even opening them up.

This hotel rate is certainly value for money for short stay and did not notice any con/s to remark about. The only thing to put across is the window has laminate so you cannot see any outside view (which could be due to the cementry next to the hotel)

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Cheyenne_78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ms-nishi-shinjuku, フロント オフィス マネージャー at Hotel Mystays Nishi Shinjuku, responded to this review, 31 October 2016
Thank you for staying with us in Nishi-Shinjuku Hotel Mystays. I sincerely hope to welcome you back again very soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Mystays Nishi Shinjuku

Property: Hotel Mystays Nishi Shinjuku
Address: 7-14-14 Nishishinjuku, Shinjuku 160-0023, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Amenities:
Hotel Style:
Ranked #29 of 82 Hotels / Ryokan in Shinjuku
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Mystays Nishi Shinjuku 3*
Number of rooms: 102
Official Description (provided by the hotel):
Get a good night's sleep only seconds away from the center of Tokyo's nightlife. Shinjuku may be the busiest train station in the world but 5 minutes after you leave the gate and arrive here, all of the rush will seem like it's worlds away. Convenient to the airport and anywhere in Tokyo, this is a great choice for guests who want to make the most of their stay in Japan's vibrant exciting capital. ... more   less 
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Also Known As:
Hotel Mystays Nishi Shinjuku Tokyo

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