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“Good hotel in nice area”

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Hotel Mystays Nishi Shinjuku
Ranked #29 of 81 Hotels / Ryokan in Shinjuku
Level Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Good hotel in nice area”
Reviewed 25 April 2014 via mobile

Good location, nice staff very helpful, small rooms but very clean. Very close to Shinjuku station and area attractions, good reasonable price for Tokyo place. Be advised no meal service in hotel but you can find excellent restaurants in the neighbourhood.

Stayed April 2014, travelled as a couple
Helpful?
Thank Marcin2507
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ms-nishi-shinjuku, フロントスタッフ at Hotel Mystays Nishi Shinjuku, responded to this review, 26 April 2014
Thank you for staying at Nishi-Shinjuku HOTEL MYSTAYS.
And also, Thank you for choosing our hotel.

Our hotel is 8 minutes from Shinjuku Station.
I am glad to be accustomed to help your tourism.

If you will come to Japan next time in near future, choose our hotel again, please.
We are looking forward to seeing you.
Thank you so much.
Best Regards,
Nishi-Shinjuku HOTEL MYSTAYS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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352 reviews from our community

Traveller rating
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    13
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 April 2014

We booked two rooms, 6 nights each, 4 people.

Honestly speaking, although the hotel is situated near Shinjuku west exit D5 it is still a far distance from the JR lines and N'EX express approximately 8 minutes walk. One thing I like about this hotel location is, there're plenty of good food around, for example, CoCo Curry House, Mos burger, many other local japanese restaurant as well as vending machine. I was impressed the hotel offers cup noodles vending machine at every level.

I do know that check-in time is 3pm, we reached at 12pm. All we wanted is to have a place we could wash our face as we exhausted so we head out, even in a toilet is fine with us. The lady kept saying "no", it kinda pissed us off. She saw her letting some japanese customers checked in and head straight to room. We really don't like her attitude.

The room itself is small we couldn't even open the luggage on the floor we had to put it on the bed. It was quite cosy and comfy. Thumbs up to the male housekeeper, he never fail to make us room sparkle after our everyday return. The down side about housekeeping is the bedsheet has stains on it. The toilet is small but it was sufficient for two people.

Every room has its own wifi portal which is of average speed.

Overall, if you really want a cheap and budget hotel, this hotel is not bad. Not recommended for family with children. But if I have other choice, this hotel will be my last choice.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chanelgoh88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ms-nishi-shinjuku, フロントスタッフ at Hotel Mystays Nishi Shinjuku, responded to this review, 22 April 2014
Thank you for staying at Nishi-Shinjuku HOTEL MYSTAYS.
And also, Thank you for choosing our hotel.

Staff at reception can not be flexible, sorry.
We will improve after this.

Thank you to post your impressions.
We are looking forward to seeing you again.
Thank you so much.
Best regards,
Nishi-Shinjuku Hotel Mystays
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brisbane
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 15 April 2014

Nice, clean & modern rooms although very compact. I suggest getting a twin room and join the beds together, plus you'll overall get a bigger hotel room that way. The shower area was surprisingly good sized! My partner & I stayed with a 1.5 year old she loved it as there was a concrete park just outside and very convenient for shopping small groceries & family friendly restaurants around the area. Although, bear in mind there is a cemetary right next door (no harm done considering lack of land in tokyo city - was not spooked!). If you know the way to shinjuku there is actually a lift just pass the pachinko place that takes you to subways & shinjuku station - very convenient if you have heavy bags or rainy days. Location wise its in a side street..sometimes can get loud but bearable. Don't let the steep front stairs deter you there is a lift around the back of the building on the cemetary side. Staff were friendly & helped us Taqbin luggage aswell. Free disposable amenities, internet & coffee in lobby.Overall exceeded my expectation! GreaT Stay!

Room Tip: Twin room for bigger space. Checkout the rooftop level as well. There if free wifi router you can re...
See more room tips
  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank shez12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ms-nishi-shinjuku, フロントスタッフ at Hotel Mystays Nishi Shinjuku, responded to this review, 22 April 2014
Thank you for staying at Nishi-Shinjuku HOTEL MYSTAYS.
And also, Thank you for choosing our hotel.
Our hotel is 8 minutes from Shinjuku Station.
I am glad to be accustomed to help your tourism.
The bathroom is rather wide.
I am very happy you are satisfied.
Amenities and coffee is free.

We are looking forward to seeing you again.
Thank you so much.
Best regards,

Nishi-Shinjuku Hotel Mystays
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 11 April 2014

A good location budget hotel. Located on the peaceful part of the Shinjuku. The room is clean but very small. The location is good but take more time to access than it said on the hotel website. Good service from hotel staffs.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Verayuth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ms-nishi-shinjuku, マネージャー at Hotel Mystays Nishi Shinjuku, responded to this review, 14 April 2014
Thank you for staying at Nishi-Shinjuku HOTEL MYSTAYS.
And also, Thank you for choosing our hotel.

We are looking forward to seeing you.
Thank you so much.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
Reviewed 9 April 2014

Clean rooms with nice view, 5mins walk to Shunjuku transportation hub. Though next Japanese cemetery, I don't feel uneasy at all. Easy access to food outlet. It is definitely a place to consider if u r on a budget. I would stay there again if I do visit Tokyo again. Highly recommend.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WongEm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ms-nishi-shinjuku, マネージャー at Hotel Mystays Nishi Shinjuku, responded to this review, 14 April 2014
Thank you for staying at Nishi-Shinjuku HOTEL MYSTAYS.
And also, Thank you for choosing our hotel.

both also are very pleased with you how If you like our very.
Also please use the hotel by all means when you come to Tokyo.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 23 January 2014

I've been to Japan several times, first time staying in Shinjuku though. This particular hotel is in a very convenient location, about a 5~10 minute walk from the JR station / Toei subway lines etc. Several convenience stores are just around the corner from the hotel, and there's also a Lawson 100¥ store about 5 minutes away. Many restaurants nearby as well. Service is also good, room cleaning every day, and the front desk staff are friendly and helpful. The rooms are small, which is expected for such a central location, so don't expect too much there. Though, I was surprised to find that the washroom is a decent size. Very happy overall with this hotel and I would definitely stay here again.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Galen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ms-nishi-shinjuku, Assistant manager at Hotel Mystays Nishi Shinjuku, responded to this review, 28 January 2014
Thank you for staying at Nishi-Shinjuku HOTEL MYSTAYS.
And also, Thank you for choosing our hotel.

We are very glad to hearing your warm words.

If you will go back to Japan in near future,
we are waiting for expect to getting booking from you.
We are looking forward to seeing you again.
Thank you so much.
Best regards,

From Assistant manager
Nishi-Shinjuku Hotel Mystays
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Toronto
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 13 January 2014

This was my first time in Tokyo, and MyStays was great. The room was very clean and the heated toilet seats were great! Staff does not speak much English, which is not a big deal, but it is if they want to get more tourists there. I ended up going to the Best Western nearby to get help with finding some things (2 for 1 for the Robot Restaurant). Free coffee is nice and there is a bunch of free toiletries. Only a 10 minute walk from Shinjuku station

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TeeZeeOne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ms-nishi-shinjuku, Front staff at Hotel Mystays Nishi Shinjuku, responded to this review, 15 January 2014
Thank you for staying at Nishi-Shinjuku HOTEL MYSTAYS.
And also, Thank you for choosing our hotel.

For you, Tokyo sightseeing How was.
If you were you can have fun, I am very happy.

Staff is not good at English, We are sorry for the inconvenience to you.
We will study English more.

We are looking forward to seeing you.
Thank you so much.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Mystays Nishi Shinjuku

Property: Hotel Mystays Nishi Shinjuku
Address: 7-14-14 Nishishinjuku, Shinjuku 160-0023, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Amenities:
Hotel Style:
Ranked #29 of 81 Hotels / Ryokan in Shinjuku
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Mystays Nishi Shinjuku 3*
Number of rooms: 102
Official Description (provided by the hotel):
Get a good night's sleep only seconds away from the center of Tokyo's nightlife. Shinjuku may be the busiest train station in the world but 5 minutes after you leave the gate and arrive here, all of the rush will seem like it's worlds away. Convenient to the airport and anywhere in Tokyo, this is a great choice for guests who want to make the most of their stay in Japan's vibrant exciting capital. ... more   less 
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Also Known As:
Hotel Mystays Nishi Shinjuku Tokyo

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