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“Small, comfortable, central and convenient hotel”

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Hotel Mystays Nishi Shinjuku
Ranked #27 of 81 Hotels / Ryokan in Shinjuku
Newcastle upon Tyne, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Small, comfortable, central and convenient hotel”
4 of 5 bubbles Reviewed 30 May 2014

My room was typically Japanese small. Well maintained but not big enough for more than one person. Bed was firm, but comfortable and bathroom was well appointed.
Close to Shinjuku, ideal for exploring Tokyo, but set back from the street which makes it easier to sleep.
Surrounded on all sides by small local restaurants, perfect for sampling local cuisine.
Can be difficult to find if new to Shinjuku. Take a printed copy of the hotel's address in Japanese if getting a taxi as few drivers read English.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ha3nbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ms-nishi-shinjuku, フロント オフィス マネージャー at Hotel Mystays Nishi Shinjuku, responded to this review, 2 June 2014
Thank you for staying at Nishi-Shinjuku HOTEL MYSTAYS.
And also, Thank you for choosing our hotel to your trip.

We are very glad to hearing your warm words.

If you will come to Japan next time in near future, choose our hotel again, please.
We are looking forward to seeing you.
Thank you so much.
Best Regards,
Nishi-Shinjuku HOTEL MYSTAYS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

346 reviews from our community

Traveller rating
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    76
    21
    11
See reviews for
54
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Los Angeles, California
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 12 May 2014

We stayed at this hotel for two nights and found the location to be good and the service as acceptable as possible due to language barrier.
The rooms are not huge but clean,quiet and beds very comfortable.
There are plenty of eating spots close by with the ever present McDonalds a short walk away.
All in all I would stay at this hotel on our next visit to this exciting city.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ms-nishi-shinjuku, フロントスタッフ at Hotel Mystays Nishi Shinjuku, responded to this review, 15 May 2014
Thank you for staying at Nishi-Shinjuku HOTEL MYSTAYS.
And also, Thank you for choosing our hotel.

There is a lot of dining options in the hotel's vicinity.
Did you can enjoy meals?

If you will come to Sinjuku next time in near future, choose our hotel again, please.
We are looking forward to seeing you.
Thank you so much.
Best Regards,
Nishi-Shinjuku HOTEL MYSTAYS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 11 May 2014 via mobile

Location of the hotel is of 10 minutes walking distance from Shinjuku station. Easy to locate. Staff greeted us on our arrival and was happy to let us leave our luggage there as we were early for 0the check in. Clean room, nice pillows (memory foam for the head, and feather for the hand/body), bed was comfortable. Body soap, shampoo and conditioner was good quality. Strong water pressure for the bath. For smokers, they prepared a place right outside the hotel doors to smoke.
And also free unlimited supply of lavazza coffee(Italy no 1) from the reception area.

Would definitely stay here again, when I revisit Tokyo next time.
Very value for money.

For this trip, I've stayed in 3 mystays hotels (sakaisuji honmacchi in osaka, kanda and shinjuku)
Shinjuku mystays is the best, and kanda mystays is the worst of all the 3.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank James L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ms-nishi-shinjuku, フロントスタッフ at Hotel Mystays Nishi Shinjuku, responded to this review, 13 May 2014
Thank you for staying at Nishi-Shinjuku HOTEL MYSTAYS.
And,thank you for using Mystays group.

We offer two types of pillows in the room.
Please use the pillow of your choice.
As for me, you like shampoo and are glad.

If you will come to Japan next time in near future, choose our hotel again, please.
We are looking forward to seeing you.
Thank you so much.
Best Regards,
Nishi-Shinjuku HOTEL MYSTAYS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 6 May 2014 via mobile

Strategically located near Shinjuku Station , great food around the hotel, unlimited Lavazza coffee for your caffeine fix, nice shampoo, conditioner & body wash which of good quality than the ones u usually get from average hotels, air purifier included & comfy bed, what's not to love? :D

Stayed May 2014, travelled as a couple
Helpful?
1 Thank vivienzeru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ms-nishi-shinjuku, フロントスタッフ at Hotel Mystays Nishi Shinjuku, responded to this review, 7 May 2014
Thank you for staying at Nishi-Shinjuku HOTEL MYSTAYS.
And also, Thank you for choosing our hotel to your trip.

We are very glad to hearing your warm words.

If you will come to Japan next time in near future, choose our hotel again, please.
We are looking forward to seeing you.
Thank you so much.
Best Regards,
Nishi-Shinjuku HOTEL MYSTAYS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
53 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 25 April 2014 via mobile

Good location, nice staff very helpful, small rooms but very clean. Very close to Shinjuku station and area attractions, good reasonable price for Tokyo place. Be advised no meal service in hotel but you can find excellent restaurants in the neighbourhood.

Stayed April 2014, travelled as a couple
Helpful?
Thank Marcin2507
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ms-nishi-shinjuku, フロントスタッフ at Hotel Mystays Nishi Shinjuku, responded to this review, 26 April 2014
Thank you for staying at Nishi-Shinjuku HOTEL MYSTAYS.
And also, Thank you for choosing our hotel.

Our hotel is 8 minutes from Shinjuku Station.
I am glad to be accustomed to help your tourism.

If you will come to Japan next time in near future, choose our hotel again, please.
We are looking forward to seeing you.
Thank you so much.
Best Regards,
Nishi-Shinjuku HOTEL MYSTAYS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 15 April 2014

We booked two rooms, 6 nights each, 4 people.

Honestly speaking, although the hotel is situated near Shinjuku west exit D5 it is still a far distance from the JR lines and N'EX express approximately 8 minutes walk. One thing I like about this hotel location is, there're plenty of good food around, for example, CoCo Curry House, Mos burger, many other local japanese restaurant as well as vending machine. I was impressed the hotel offers cup noodles vending machine at every level.

I do know that check-in time is 3pm, we reached at 12pm. All we wanted is to have a place we could wash our face as we exhausted so we head out, even in a toilet is fine with us. The lady kept saying "no", it kinda pissed us off. She saw her letting some japanese customers checked in and head straight to room. We really don't like her attitude.

The room itself is small we couldn't even open the luggage on the floor we had to put it on the bed. It was quite cosy and comfy. Thumbs up to the male housekeeper, he never fail to make us room sparkle after our everyday return. The down side about housekeeping is the bedsheet has stains on it. The toilet is small but it was sufficient for two people.

Every room has its own wifi portal which is of average speed.

Overall, if you really want a cheap and budget hotel, this hotel is not bad. Not recommended for family with children. But if I have other choice, this hotel will be my last choice.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chanelgoh88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ms-nishi-shinjuku, フロントスタッフ at Hotel Mystays Nishi Shinjuku, responded to this review, 22 April 2014
Thank you for staying at Nishi-Shinjuku HOTEL MYSTAYS.
And also, Thank you for choosing our hotel.

Staff at reception can not be flexible, sorry.
We will improve after this.

Thank you to post your impressions.
We are looking forward to seeing you again.
Thank you so much.
Best regards,
Nishi-Shinjuku Hotel Mystays
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
brisbane
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 15 April 2014

Nice, clean & modern rooms although very compact. I suggest getting a twin room and join the beds together, plus you'll overall get a bigger hotel room that way. The shower area was surprisingly good sized! My partner & I stayed with a 1.5 year old she loved it as there was a concrete park just outside and very convenient for shopping small groceries & family friendly restaurants around the area. Although, bear in mind there is a cemetary right next door (no harm done considering lack of land in tokyo city - was not spooked!). If you know the way to shinjuku there is actually a lift just pass the pachinko place that takes you to subways & shinjuku station - very convenient if you have heavy bags or rainy days. Location wise its in a side street..sometimes can get loud but bearable. Don't let the steep front stairs deter you there is a lift around the back of the building on the cemetary side. Staff were friendly & helped us Taqbin luggage aswell. Free disposable amenities, internet & coffee in lobby.Overall exceeded my expectation! GreaT Stay!

Room Tip: Twin room for bigger space. Checkout the rooftop level as well. There if free wifi router you can re...
See more room tips
  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank shez12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ms-nishi-shinjuku, フロントスタッフ at Hotel Mystays Nishi Shinjuku, responded to this review, 22 April 2014
Thank you for staying at Nishi-Shinjuku HOTEL MYSTAYS.
And also, Thank you for choosing our hotel.
Our hotel is 8 minutes from Shinjuku Station.
I am glad to be accustomed to help your tourism.
The bathroom is rather wide.
I am very happy you are satisfied.
Amenities and coffee is free.

We are looking forward to seeing you again.
Thank you so much.
Best regards,

Nishi-Shinjuku Hotel Mystays
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Mystays Nishi Shinjuku

Property: Hotel Mystays Nishi Shinjuku
Address: 7-14-14 Nishishinjuku, Shinjuku 160-0023, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Amenities:
Hotel Style:
Ranked #27 of 81 Hotels / Ryokan in Shinjuku
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Mystays Nishi Shinjuku 3*
Number of rooms: 102
Official Description (provided by the hotel):
Get a good night's sleep only seconds away from the center of Tokyo's nightlife. Shinjuku may be the busiest train station in the world but 5 minutes after you leave the gate and arrive here, all of the rush will seem like it's worlds away. Convenient to the airport and anywhere in Tokyo, this is a great choice for guests who want to make the most of their stay in Japan's vibrant exciting capital. ... more   less 
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Also Known As:
Hotel Mystays Nishi Shinjuku Tokyo

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