In short: A very good 5* hotel, didn't find any flaws (except maybe it's not directly located in the city center). If you go to Tokyo, stay there. Service is outstanding.
We stayed at the beginning of April in the Park Hyatt Tokyo. It's located near Shinjuku, which is mostly like a business area, so there isn't much to do at Shinjuku itself, but the Shinjuku Station is one of the biggest stations and therefore very well connected to nearly everything in Tokyo. Walking to the station is a bit long, but they have a free shuttle bus running every 20 minutes to and from the hotel. If you're arriving at Shinjuku and you want to use the bus, get very detailled information in advance which exit to take and where to you, otherweise you won't find the bus (guranteed). Taxi ride is also possible and costs about 600 Yen.
The hotel is located in the upper floors of a tall building, they'll give you a warm welcome at the entrance and you'll take the elevator to the upper floors (40+). The hotel is very stylish and quiet. Check-in is quite fast and very personal.
We stayed in room 4812, which is a park view king corner room with view to Mt. Fuji. I can highly recommend this room, spacious, nice bathroom (only minor flaw: no floor heating in the bathroom). Room service is absolutely awesome, no matter at what time you leave the room, they'll clean it up fast. Service is outstanding, they'll put you power cords in the room if they see you've got lots of laptop charger stuff. The cleaning staff accidentially catched Apple Earpods with the vaccum cleaner - before we even noticed after returning to our room, they delivered us a brand new pair with some apologies to the room.
The bar and the restaurant feature stunning views. Restaurant was really good and more affordable than you might think, even though they didn't manage to cook our tuna steak correctly within two attempts. But basically price and quality is really good and the view is priceless. Also don't miss to take a swim in the pool. Awesome view. Little flaw: They charge you for the Sauna, which shouldn't be the case at this price point.
So service, room, design, everything is outstanding, worth the price and highly recommended there. As already said, the location isn't perfect if you want to use public transportation. Going by taxi isn't a problem, there are always plenty of cabs in front of the door at any time, we never had to wait for one.
Conclusion: If you go to Tokyo, stay there.
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- Also Known As:
- Park Hyatt Tokyo Hotel Shinjuku
- Hyatt Hotel Shinjuku
- Hyatt Tokyo
- Shinjuku Hyatt
- Park Hyatt Tokyo Shinjuku