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“Okay, but not great”

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Hotel Sunroute Higashi Shinjuku
Ranked #11 of 83 Hotels / Ryokan in Shinjuku
Certificate of Excellence
Reviewed 6 July 2014

Quite small room. But no WiFi except in the lounge at the front which was really uncomfortable. Staff were polite but not really helpful. The location suited us. The bathroom was clean but tiny. the room was fine for sleeping but there was really no room to sit, read, have a cup of tea etc.

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  • Stayed: April 2014, travelled as a couple
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1  Thank Greta00-11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 1 July 2014

The concierge and front desk staff (while not always smiley) were very helpful with my endless questions. There always seemed to be someone on the front desk who could speak English. Hotels are expensive in Japan and I did a lot of research before I left. The rooms here were bigger on average than other hotel rooms I looked for at the amount I paid. Just next door almost to the Subway (which is super easy to use) so great location and lots of restaurants within 5 minutes of easy walking. As I was there for work, I was often out all day, would grab dinner out, walk a bit, but then chill in the room. Only downside is only one English news channel to entertain if you just want to veg. Not a biggy though. Bed and pillow were too hard for me, but I think this is normal in Japan too? You must check out the Don Quiote shop if you want some bargains along with a laugh at all the weird things on sale at this mammoth shop.

  • Stayed: June 2014, travelled on business
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2  Thank ellebee2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2014 via mobile

PStayed altogether 7 nights in this hotel. Room was small but typical of Japanese hotels unless you paid more for an upgrade.
Pros:
- location great. Same street along Korea town where there are many Korean eateries and other restaurants such as Coco curry. One branch of Donki is on the same street and open 24 hours. Kabuki-cho is one street away. Higashi Shinjuku subway is next door at exit B2.
- 2 restaurants located in restaurant which are Royal Host family restaurant and Bamiyan Chinese restaurant
- laundry room available with dryers. No need to bring detergent as 200yen covers washing plus detergent.
- vending machines on each floor
Cons:
- Not eco-friendly practices such as they change towels and bedsheets daily. They opt to remind guests to opt in not to clean where possible
- check out time of 11am a bit too early

  • Stayed: June 2014
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1  Thank Oshino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2014

We spent 11 nights here, using Tokyo as a base for our trip to Japan. The bedrooms are small, but given the lack of space in Tokyo real estate-wise, this is no surprise and we were more than ready for that. Bed was a good size and comfortable. Being honest, we only used the room to sleep in so the small size of the room didn't matter. There was free wi-fi in the rooms and hotel lobby which worked perfectly well. Can't comment on the breakfast as we never ate breakfast there, but we ate late at Royal Host after a night out and the food was decent. That said there are plenty of 24-hour restaurants and 24-hour convenience stores (Lawson and 7-Eleven) in close proximity to the hotel. The hotel is right next door to exit B2 of Higashi-Shinjuku metro station for trains to Shinjuku (Toei Oedo line) and Shibuya (Fukutoshin line) - buy a Suica/Pasmo card and pile on the credits (you can buy them at the airport)! Whilst ¥174 (just over £1) may be seen by some as pricey for a one-stop journey, compared to a zone 1 single in London (£4.70), it is peanuts in comparison. This was a perfectly good hotel, and if you're staying in Tokyo as a tourist you'll probably only be using your room for sleeping in anyway - as a previous reviewer has stated, if you're coming to Japan just to watch TV in the hotel, you're doing something wrong.

  • Stayed: June 2014
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1  Thank 1DAVE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2014 via mobile

We stayed 5 nights in this hotel last week. The rooms are, as others have pointed out, very small. We did however only sleep there, so no real problem. Just kept our stuff in our suitcases.
Tried the breakfast once, not really anything special, so opted to try other venues the rest of the week.
Free wifi which worked fine
Very close to MRT saltation
7-11 just across the street

Stayed: June 2014
Thank GroINorway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2014

Hotel is one stop from Shinjuku station which costs 174 yen single trip - expensive. Subway does take you to Shibuya and Harajuku and costs about 160 yen. Not central location as expected. The rooms were not very clean - stains on the yukatas they provide and dusty. Better hotels in better locations for same price in central Shinjuku. Staff were helpful and but they spoke little to zero English. Also do not book the massage service! It's overpriced (6000 yen for 1 hour) and a lady in her mid forties came to our room and massaged us on our bed! It was not relaxing at all and she wasn't very good. There are cheaper and better massage places in Tokyo.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Easytobook.com
Thank bs87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2014 via mobile

I knew this hotel had good reviews but a lot mentioned how small the rooms are and that they are nothing special and they are right they are small but the fact that I was prepared for that it didn't bother me and we were only there to sleep. We had breakfast at the royal host restaurant and it was delicious and reasonably priced. We also loved the short 15 step walk to the train station. Yep 15 step!
I highly recommend this hotel!

Stayed: June 2014, travelled as a couple
Thank Rachael2211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Sunroute Higashi Shinjuku

Address: 7-27-9 Shinjuku, Shinjuku 160-0022, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#4 Best Value Hotel in Shinjuku
#11 Romantic Hotel in Shinjuku
#12 Business Hotel in Shinjuku
Price Range: £66 - £118 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Sunroute Higashi Shinjuku 3*
Number of rooms: 311
Official Description (provided by the hotel):
Hotel Sunroute Higashi-Shinjuku first opened on April 1, 2007, in the energetic business and shopping hub of Tokyo in the Higashi-Shinjuku prefecture. The hotel provides business and leisure travelers with direct access to Shinjuku Station, the largest train station in Japan.The hotel's contemporary, streamlined accommodations create a serene environment for guests to relax and retire to, away from the busy streets of Tokyo. This Shinjuku hotel's amenities, including secure accommodation and elevator access, expansive breakfast buffet at the hotel's restaurant Royal Host, and traditional Chinese menu at Bamiyan restaurant. ... more   less 
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Also Known As:
Sunroute Higashi Hotel Shinjuku
Sunroute Higashi Shinjuku
Hotel Sunroute Higashi Shinjuku Tokyo

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